Tag: "dallas"

Posted June 20, 2014 by lgonzalez

The 82nd Annual Meeting of the United States Conference of Mayors (USCM) will be voting on resolutions this weekend in Dallas. It's time for you to call your Mayor and tell him or her to support Resolution #115 on Network Neutrality and restoring local authority on Internet infrastructure. 

The Resolution (page 293 of the Resolutions list) recommends that the FCC pre-empt state laws that preempt local authority over local investments and partnerships to expand Internet access. The net effect is to restore local authority. The Resolution also recommends the agency reclassify broadband Internet service as Telecommunications Service under Title II.

This is a perfect opportunity for local community leaders to express their constituents' demand for authority to control their broadband destiny.

The Mayor of Madison, Paul Soglin, introduced Resolution #115. Is your Mayor attending the conference?

Act now - the conference ends June 23!

Posted October 7, 2013 by christopher

Even though I regularly read examples of terrible customer service from the massive corporations like AT&T, Time Warner Cable, CenturyLink, and more, I apparently retain the capacity to be surprised as how bad they are. The Dallas Morning News recently ran this piece: "AT&T Never Misses An Opportunity to Miss An Opportunity."

In a neighborhood with poor access to satellite services and miserable with Time Warner Cable, people were thrilled when AT&T proclaimed it would be investing in U-Verse. Even though U-Verse is an amped-up DSL service that barely competes with cable connections, people who are fed up with Time Warner Cable were excited for a choice.

Lo and behold, right in the thick of the CBS-Time Warner fight, I received notices from AT&T that Uverse was now available in my neighborhood. This is something I’ve waited more than two years for. I was thrilled. Finally, there’s choice! Since receiving my first notice from AT&T in early August, I’ve been inundated with AT&T offers. Dozens of pieces of mail have arrived in my mailbox. Clearly, AT&T wanted my business.

And I wanted badly to give it to them. I phoned one day after receiving my first notice. I signed up immediately for service. The friendly sales person told me because of high demand, she couldn’t set an installation date for sooner than two weeks. Whatever. Fine. We agreed on August 19, somewhere between 9 and 11 a.m. I couldn’t wait.

Only they didn't show. They cancelled. And they cancelled the next appointment and put him off time and time again. But now he has a date of when he will be able to take service ... and I'm not making this up. 12/31/2036.

Those familiar with AT&T's announcement in Austin may think that it will take 23 years to upgrade Dallas because the massive corporation is focusing so much attention on Austin where they are kind of promising a gig.

Karl Bode has long been covering what he calls Fiber to the Press Release from AT&T.

The company has made it repeatedly clear that...

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