Tag: "fairlawn oh"

Posted June 30, 2021 by Ry Marcattilio-McCracken

After three years in a row with similar results, PCMag’s “Fastest ISPs in America” for 2021 analysis shows a clear trend: community owned and/or operated broadband infrastructure supports networks which, today, handily beat the huge monopoly Internet Service Providers (ISPs) - cable and telephone alike – for sheer speed.

The latest list proves it. Of the ten-fastest ISPs in the country, all of them feature operators that either are cities themselves or use city-owned fiber or conduit to deliver service across whole or parts of their footprint. 

City-run networks making the list again this year include Longmont, Colorado (third); Chattanooga, Tennessee (sixth); and Cedar Falls, Iowa (seventh). Cedar Falls topped the list last year, but all three networks are regulars over the last three analyses done by the outlet. Broken down regionally, they are also joined by other municipal networks around the country, including FairlawnGig in Ohio and LUS Fiber in Louisiana.

But equally telling is that the private ISPs which make up the remainder of the list lean heavily on publicly built and/or operated broadband infrastructure in parts of their service territory. Overall winner Empire Access has used fiber routes from an open access middle mile network via Empire Axcess in New York state. Likewise, second-place Google Fiber and fourth-place Ting lease city-owned fiber to operate in places like Huntsville, Alabama and Westminster, Maryland, respectively. Fifth-place Hotwire uses public fiber in Salisbury, North Carolina. Eighth-place ALLO Communications is a public-private partnership veteran. Ninth-place Monkeybrains uses city-owned dark fiber in San Francisco, California. Finally, tenth-place Sonic...

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Posted June 29, 2021 by Sean Gonsalves

Municipal broadband advocates in Ohio realized a major victory today when a bipartisan House and Senate conference committee released the final version of their state budget plan that added $250 million to expand broadband access in the Buckeye State and removed the anonymous budget amendment that would have effectively banned municipal broadband networks if passed into law.

According to The Columbus Dispatch, the two chambers are expected to approve the final budget tonight before sending it to Gov. Mike DeWine to be signed into law ahead of the July 1 deadline. 

The vote comes after local officials, community broadband advocates, and angry residents and businesses from across the state spoke out against the last minute municipal network-killing amendment attached to the state budget proposal. State lawmakers were deluged with a flurry of calls, emails, and letters after the budget amendment was revealed two weeks ago without public discussion or debate. 

“We had a real grassroots movement here in Fairlawn. We are thrilled our residents, subscribers and businesses came together and helped us defeat this amendment,” Fairlawn Service Director Ernie Staten told us immediately following the news. “We appreciate that the State of Ohio recognizes that municipal broadband has a place in this state and we hope to continue this great endeavor.”

Staten said when FairlawnGig sent out word to the community about the budget amendment, the response from Fairlawn subscribers was fast and furious. “Over 700 emails were sent by our subscribers saying, ‘Don’t take this (municipal broadband) away!’ I think that’s amazing,” he said.

Will Municipal Networks Be Able To Access New State Grant Money?

While Staten celebrated the removal of the budget amendment, he called the victory “bittersweet,” as municipalities and electric cooperatives in the state do not have access to the proposed $250 million broadband expansion grant program that will be...

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Posted June 16, 2021 by Sean Gonsalves

News outlets in Ohio have begun to pick up on something we first reported (here and here, thanks to our local allies), sounding the alarm on an Ohio Senate budget amendment that, if passed, would effectively kill municipal broadband networks and other publicly owned and operated broadband projects in the Buckeye State.

In the days following the unveiling of the budget amendment, the law firm IceMiller released an analysis of the overarching consequences if this language makes it into the final budget, outlining the problems not only for cities, but schools, port authorities, and intergovernmental agreements. The analysis suggests that not only would it discourage future investment, but also require many existing operations to cease altogether, to the detriment of Ohio residents and businesses.

‘Set Ohio Back Decades’

This past Sunday, the Akron Beacon Journal published a story on how the proposed amendment has Summit County officials concerned that it could put the region’s celebrated municipal network FairLawnGig out of business with Fairlawn Mayor William Roth saying the proposed legislation “would set Ohio back decades and make the state less attractive for businesses and economic development.”

The Beacon Journal goes on to report that both Mayor Roth and Summit County Executive Ilene Shapiro are reaching out to state lawmakers and the governor's office asking that the anti-municipal network language be removed from the proposed budget and are encouraging residents to register their opposition to the amendment with their legislators as well.

‘Vigorous’ Opposition From Local Community Advocates

In conjunction with the Coalition for Local Internet Choice (CLIC), FairLawnGig has issued a press release in response to the budget amendment in which Ernie Staten,...

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Posted June 15, 2021 by Ry Marcattilio-McCracken

This week on the podcast Christopher is joined by Douglas Adams, the CMO of Think Marketing (the firm which handles the marketing operations for the municipal network FairlawnGig in Ohio), Ernie Staten, Director of Public Service for the city of Fairlawn, and Angela Siefer, Executive Director of the National Digital Inclusion Alliance.

The topic of the day is the amendment attached to the upcoming budget for the state of Ohio which, if included in the final version, would make Ohio the first state in a decade to erect barriers to the establishment, expansion, and continuing operation of publicly owned and operation broadband networks. 

Douglas, Ernie, and Angela talk about the wide-ranging consequences of this amendment, which was pushed through without any meaningful public debate, and how it would ban the continued operation of existing municipal networks like those run by the cities of Fairlawn, Dublin, Springboro, Wadsworth, and Hudson. At the same time, it would preclude the establishment of new networks, as well as stymie efforts by counties and other public entities to use existing and build new Internet infrastructure to save local governments money or deploy low-cost options to families stuck on the wrong side of the digital divide.

See our previous coverage here and here. Click here to read a new fact sheet on the benefits that municipal broadband has brought to the state of Ohio, and the widespread impact if the amendment is adopted as-is.

Read our earlier coverage of the amendement here.

Read our new fact sheet [pdf] on all the ways Ohio's community networks have brought value to the state. 

This show is 30 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen...

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Posted June 15, 2021 by Ry Marcattilio-McCracken

The Ohio Senate attached an amendment to the state's budget bill last week which would place significant restrictions on the establishment of new community broadband solutions. It would also, if passed in its current form, place substantial barriers on the operation and expansion of existing municipal networks and other publicly owned and operated projects.

Cities across Ohio have expanded Internet infrastructure in thoughtful, forward-looking ways. These municipal networks have created local government savings, increased speeds, promoted service competition, and powered economic development.

 Some cities have specifically addressed the affordability gap in cities, where many residents have been left behind in a broken market where large Internet Service Providers (ISPs) have underbuilt networks, leaving hundreds of thousands of broadband-hungry Ohioans in the digital dust.

This fact sheet [pdf] outlines the many long-term benefits that municipal broadband projects have brought to the state. For instance:

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Posted June 14, 2021 by Ry Marcattilio-McCracken

Municipal networks in the United States have proven that when dollars are invested in publicly owned information infrastructure, they often return value back to the community several times over. This new fact sheet [pdf] highlights municipal broadband success stories from across the country and some of the many benefits the networks have brought to the communities they serve. 

These networks are directly accountable to the community and have proved themselves for more than 20 years in some cases, bringing lower prices to households than the large private providers. Municipal networks and partnerships account for 9 of the top 10 fastest broadband networks in the nation.

Download Snapshots of Municipal Broadband: A Much-Needed Part of America's Digital Ecosystem [pdf] here.

For timely updates, follow Christopher Mitchell or MuniNetworks on Twitter and sign up to get the Community Broadband weekly update.

Posted October 7, 2020 by Ry Marcattilio-McCracken

Planning, designing, building, and maintaining a community broadband network involves a host of complicated technical, financial, and operational tasks, but being successful also requires having a game plan for marketing. 

FairlawnGig, Ohio’s municipal network for the town of 7,500 just north of Akron, is succeeding at the latter during the ongoing public health crisis. It has added a section to its website called Pandemic Positives, highlighting the stories of residents who have, like so many of the rest of us, been forced to move the bulk of our lives online. "In the year of social distancing," FairlawnGig introduces the stories, "work-from-home, and remote learning, we’re thrilled to bring you and your household the robust Internet service you need. FairlawnGig provides the bandwidth that to support all your needs, even the unanticipated ones, like a pandemic. As necessity is the mother of invention, we’re looking at 2020 as a chance to take lemons and make lemonade."

The network shares a collection of testimonials from users:

FairlawnGig has been a life saver during the pandemic. Both my husband and I are still working from home and each of us have at least three devices running at once. I’m a teacher at Forest Hill CLC and I can run 2-3 class meetings at the same time with my students while my husband is able to complete his meetings and work with no lag at all from the WiFi. We’re very happy to have this FairlawnGig!

I have been so impressed with the reliability and performance of the FairlawnGig service. Since March, I’ve been working from home and the service has been flawless… up until about two weeks ago when a garbage truck took out my broadband service. Within minutes of my call to FairlawnGig, two members of their team showed and found the fiber that connects to my house laying across the street. Within an hour, I was back online. If you ever had residential Internet service provided by one of the big telecom/cable companies, you would find the return-to-working-service part of this experience unbelievable. With FairlawnGig, this quality of service seems to be the norm.

The biggest change for us, besides not being able to see family and friends, is that we now have three people in our house working from home. We all agree that FairlawnGig...

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Posted August 26, 2020 by Ry Marcattilio-McCracken

Local governments have been creative in finding ways to conduct work remotely during the ongoing coronavirus pandemic, conducting city council meetings via Zoom or congregating in football stadiums to vote on referendums. Soon, Summit County, Ohio and the city of Akron will be better equipped to do similar work. Both have passed council measures approving an agreement with the neighboring city of Fairlawn to expand the latter’s municipal network southeast, and create a fiber ring connecting county- and city-level criminal justice and public safety buildings. The Summit County Criminal Justice Technology Project, which will be complete by the end of the year, is designed to facilitate court proceedings and public safety work remotely in response to the coronavirus pandemic.

A Burnin' Ring of Fiber

FairlawnGig, the municipal network run by the city of the same name, has issued a Request for Qualifications to design and build the network extension it will then manage. The ring will consist of 20 miles of mostly 864-strand fiber (with some places getting 24-strand additions or upgrades) and the $6.5 million cost will be paid for by Summit County (the money is coming from CARES Act funds).

Summit County Executive Ilene said of the investment

COVID-19 has forced us to rethink how government operates and delivers services. As we begin to adjust to life with the virus, we have to consider how to safely and efficiently meet the needs of our community. This project prioritizes both safety and efficiency.

The build combines both aerial and underground lines which start at the Ohio Building in downtown Akron and then wrap north around the University of Akron in a roughly mile-diameter loop, before linking back up and running five miles parallel to Market Street to FairlawnGig’s data center to the northwest. Along the way it will hit the county courthouse, the sheriff’s office, the Akron Police Department, the Ninth District Court of Appeals, the Akron Bar Association, the medical examiner’s office, the juvenile court, and the county jail and the Community Correctional Facility. The build will make use of existing city...

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Posted June 8, 2020 by Katie Kienbaum

While large Internet service providers routinely face some of the lowest customer satisfaction rates in the country, municipal broadband networks, like FairlawnGig in Fairlawn, Ohio, have set themselves apart by offering superior customer service to residents and businesses.

Case in point: recent subscriber surveys from FairlawnGig revealed that 94% of residential respondents were satisfied with their service from the community-owned network. Businesses in Fairlawn also appreciate the municipal fiber provider. A similar survey given to businesses showed that about 700 jobs — at least — can be directly ascribed to the FairlawnGig network.

“Our customer service revolves around our building a strong and diverse network to our residents and businesses,” Fairlawn Deputy Director of Public Service Ernie Staten said in a press release. “We have the extremely high customer satisfaction scores to prove it.”

Numbers Don’t Lie

FairlawnGig conducted its survey of residential subscribers at the end of April and found an astonishingly high rate of satisfaction among those surveyed. Overall, 94% of respondents said they were satisfied with the service and 77% reported that they were “very satisfied,” which is impressive even with an accuracy range of plus or minus four percentage points. Another three quarters of survey takers said that FairlawnGig’s customer service is “excellent.”

In addition, about half of respondents said that FairlawnGig was “extremely important” in their choice to live or stay in the community. And the survey found that activities like working from home and streaming movies and other entertainment increased after residents started subscribing to FairlawnGig’s Internet access.

A survey given to businesses in March revealed similar satisfaction with FairlawnGig. About half of...

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Posted December 11, 2019 by Lisa Gonzalez

The city of Fairlawn, Ohio, has less than 8,000 residents, but daytime population swells to around 40,000 because the Akron suburb is a hotspot for commerce. When city leaders decided to develop the FairlawnGig broadband utility in 2015, they knew that it was necessary to retain businesses and they were right - the fiber optic infrastructure is spurring economic benefits. People who live in and around Fairlawn, however, are also reaping the rewards. In a video released by Corning about the city's investment, we learn more about both business and residential subscribers who make the most of the city's broadband utility.

Success in the Numbers

In addition to increased home resale values of 8.7 percent the first year and 8.2 percent in year two, 257 new jobs have come to the community within the FairlawnGig footprint. There are 15 new businesses in the community, in part because commercial subscribers can sign up for 10 gigabit per second connectivity. For Enterprise subscribers, 100 gigabit service is available. There are factors that contribute to the boon, of course, but before the municipal network utility, potential businesses cited Fairlawn's poor Internet access as a reason for locating elsewhere.

Subscribers in the community pay around 7.5 cents per Megabit per second (Mbps); in the past they paid around $4.23 per Mbps from the incumbent. Residential subscribers can sign up for service that they describe as "half the cost and twice the speed" and can get Internet access of up to a gig.

Testament

In this video, you'll see resident and City Council person Barb Potts describe how her children and grandchildren have tested the limits of the gigabit service, which comes through with flying colors. 

Several residents that also run businesses in Fairlawn, praise the city's foresight in making the investment. They appreciate local leadership's efforts to improve economic opportunities and develop a utility that provides an affordable and reliable critical service such as Internet access. By implementing a project that brings a much-needed improvement to the region, city leaders have boosted their credibility along with local connectivity.

The owner of the Akron/Fairlawn...

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