We’ve written a lot over the last half year about communities around the country that have built fixed wireless networks to bridge the digital divide. Most recently, we’ve seen approaches which look to tackle particular inequalities that fast, affordable Internet access can help to alleviate: in Providence, Rhode Island, for instance, nonprofit One Neighborhood Builders built a network to tackle health disparities among Olneyville residents.

Today we’re covering a project in Pittsburgh that confronts another aspect of the digital divide laid bare by the pandemic: communities where connectivity options exist and low-income programs like Comcast’s Internet Essentials are available, but the minimum speeds offered are insufficient for households where multiple users need to work and attend school simultaneously. In a world where upload speed remains just as important as download speed, asymmetrical 25/3Mbps (Megabits per second) connections don’t cut it anymore. 

Less than seven months has passed since the city of Anacortes, Washington (pop. 17,000) connected the very first subscriber in a pilot project for its municipal network. In the interim, thousands of households have signed up, construction continues at full-steam, and local officials are looking forward to years of providing fast, affordable, reliable service to those living on Fidalgo Island.  

Five Years in the Making

We’ve been following Anacortes since 2015, when the city first began discussing the issue, watching as as local leaders and stakeholders assessed community needs, the state of broadband in the area, and options available to them, and much has changed. Read through our previous coverage if you’re interested in how things unfolded, but by the early part of 2019 the city had decided to pass on the other options and build, maintain, and operate the network themselves. 

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A collaboration between cooperatives is bringing fiber connectivity to hundreds of unserved homes in southern Kentucky. Warren Rural Electric Cooperative Corporation (WRECC) and North Central Telephone Cooperative (NCTC) will be working together to connect 800 homes in the endeavor, which will also be used to gauge the feasibility of further buildout in the region down the road.

The project is situated in the southern part of Warren County, along U.S. Route 231 and just south of the city of Bowling Green near the unincorporated community of Alvaton. It began with a franchise agreement in 2017 between WRECC and NCTC, with KentuckyWired paying NCTC to build north into Warren County where the telephone cooperative’s fiber subsidiary could partner with WRECC to expand inside a pilot service area. The electric cooperative will supply backbone fiber and lateral lines via its existing assets, with NCTC funding the remainder of the build that will bring residents online.

A Welcome Venture

More than 60,000 people live in the county outside of the city limits of Bowling Green, and many of them — especially in the southern portion— have limited or no connectivity options. WRECC and NCTC make a natural pairing, with the latter (founded in 1938) serving power to more than 67,000 members today (about half of them in Warren County). NCTC (founded 1953) serves 20,500 members mostly in Tennessee.

WRECC President and CEO Dewayne McDonald said of the project: 

Our board of directors has challenged us to find a way to bring high-speed Internet [access] to our members. After extensive research, we decided that partnering with others was the best route.

Community anchor institutions like public libraries, schools, and government buildings have long served as backbones for initiatives to better connect communities and in doing so open up a world of possibilities that come with Internet access. Add to that list barbershops and salons, because one project is combining robust broadband and hypertension screenings to achieve better health outcomes for communities in urban areas around the country. 

The project was conceived last winter by Craig Settles, who’s been working with public and private groups to advance community broadband efforts for more than a decade. At (eventually) ten locations in places like Cleveland, Wilson County, North Carolina, Chicago, and Denver, Settles is leading an effort to bring hypertension screening to urban areas by partnering with barbershops and salons. The aim is to leverage all of the unique characteristics of these businesses — including their strong community ties, their place as a social hub, the trust they hold with their customers, and the regularity with which they see them — to pioneer early detection and eventually ongoing treatment of high blood pressure and the constellation of associated complications (like coronary artery disease, stroke, and heart failure) that go with it. It's a problem that disproportionately affects the African American population.

Settles told one news outlet: 

Many hair dressers and barbers see their customers every other week or so, and shops and salons are tight communities. It’s noticeable when someone disappears and you find out later that the person is disabled by a stroke, or has died from a heart attack.

Old Idea, New Twist

In 2014, industry analyst and consultant Craig Settles experienced a stroke which lead him down a period of recovery which he discussed last year when we interviewed him about telehealth for our podcast. The experience inspired Craig to consider how broadband could help others avoid the same situation with preventative telehealth applications. Now, Craig is attacking hypertension in several of Cleveland, Ohio's local barbershops and hair salons.

You can also help save lives with broadband when you contribute to the GoFundMe campaign to finance the pilot program. 

Hypertension is A Silent Killer

As the American Heart Association reports, more than 40 percent of African Americans have high blood pressure. Often it develops earlier in life for this group, increasing the chance of heart disease and stroke. Urban Kutz, whose clientele includes many African Americans, has provided periodic blood pressure screening for some time, but Craig and owner Waverly Willis want to take it to the next level.

"I find at least 90% of my customers have high blood pressure, and many don’t know about the dangers of hypertension," says Willis.

These are the new community anchor institutions to drive both telehealth and broadband adoption. Willis explains, "Barbers and hairdressers are part-time marriage counselors, psychiatrists, spiritual advisers, and expert listeners. So many customers listen to our medical advice.”

Craig plans on launching pilot programs in barbershops and hair salons in five communities. He'll work with participants on:

It’s been a journey of discovery for the folks in "Villageville," our fictional rural community where Internet access isn't meeting the needs of residents or businesses. In Episode 5 of "From Crops to Co-ops: Small Towns Want Better Internet!", we learn more about the work rural cooperatives are doing for communities across the country.

Grumpy Gary and Entrepreneur Emily have met up in "Sizeable City," a nearby community that decided to invest in a municipal network. It has paid off in the usual ways -- better Internet access, more jobs, lowered telecommunications costs. In addition to enjoying some java and some jokes (we use the term loosely), they meet up with a representative from the electric cooperative to discuss high-quality Internet access options.

During the conversation, we hear more about the ways cooperatives are serving people in rural areas and why it makes sense that they're delivering fiber optic connectivity. Watch for more pop-up facts about municipal networks, cooperatives, and how both are serving rural communities. Listen to the cooperative's pilot project strategy and be sure to watch through to the end to hear about the final outcome in Villageville.

As with other episodes of "From Crops to Co-ops: Small Towns Want Better Internet!", you'll hear past and present voices from the Very Amateur Acting Troupe of the Community Broadband Networks Initiative along with other Institute for Local Self-Reliance talent (again we use the term loosely). We encourage you to share these videos to help spread the word about municipal networks, cooperatives, and the fact that rural communities don't have to be "stuck" with poor Internet access.

If you haven't seen episodes 1 - 4, check them out below, read the backstories, or view them all on our Videos page.

Share the series playlist, where you can see all the episodes from Villageville, U.S.A.

Anacortes, Washington, is ready to serve fast, reliable, and affordable fiber Internet access to its residents. The city is rolling out fiber to three pilot areas by the third quarter of 2020 and hopes to have citywide fiber coverage by 2023. Anacortes Fiber Internet began taking subscription sign-ups in October. The move is a major milestone in a plan that started more than three years ago, as the community looked for ways to improve communications between utility facilities, later expanding to establish this large pilot project.

Rapid Progress Expected

Residents and businesses living in the first pilot area, Central Business District, can expect so obtain fiber Internet access before the end of the year. Old Town is scheduled to finish within the first quarter of 2020 and M Avenue is set for the third quarter of 2020. Emily Schuh, Anacortes Administrative Service Director, hopes to have fiber Internet access available citywide by 2023. 

For a one-time $100 installment fee, residents can expect to pay $39 per month for 100 Megabits per second (Mbps) or $69 per month for 1 Gigabit per second (Gbps) Internet access. Businesses can subscribe to $89 per month for 100 Mbps or $149 a month for 1 Gbps. All speeds are symmetrical.

The city used the unconventional method of putting fiber optics in conduit within existing water pipe infrastructure. Using this strategy, the city will not have to concern themselves with road closures or storm damage. Since the fiber optics aren’t in contact with water, it has no impact on the water quality and has been greenlit by Department of Health. "Why didn't we think of this? You're just putting a water pipe inside a water pipe and then putting fiber optics in there,” said Public Works Director Fred Buckenmeyer.

Read more about the project on the business plan fact sheet [PDF].

Earlier this month, Redding City Council decided to take the next step toward building a fiber network in a portion of the Northern California city’s downtown. Council members voted unanimously to move forward with exploration of the proposed pilot project after considering the design and cost assessment presented at the April 2nd council meeting.

City staff have been methodically researching the fiber project since May 2017. The exact model of the network is still up in the air; options include retail services from the city to the general public over the fiber infrastructure, opening up the network to multiple Internet service providers (ISPs) in an open access framework, or partnering with a single private provider. Following the approval from council, the city will now conduct further stakeholder engagement and a thorough risk assessment of the proposed fiber project.

Reading up on Redding

Redding (pop. 91,000) is the county seat of Shasta County in Northern California. Local industries include lumber, retail, and tourism, and the city is home to Mercy Medical Center. The community may already be familiar to some as Redding was impacted last summer’s devastating Carr Fire. Residents in outer neighborhoods and nearby towns had to evacuate to escape the wildfire, which killed eight people and consumed more than 220,000 acres and 1,000 homes.

In an effort to find ways to connect some of the state’s most disconnected communities, RiverStreet Networks and North Carolina’s Electric Cooperatives recently announced that they will work together for a series of pilot projects across the state. The initiative has the potential to discover new options for high-quality Internet access for residents and businesses in areas that have been left behind by national Internet service providers.

Going All Out 

North Carolina’s RiverStreet Networks is bent on bringing high-quality connectivity to people living and working in rural North Carolina. After expanding their physical infrastructure through deployment, the communications cooperative started to acquire other fiber networks in various areas across the state. Most recently, RiverStreet merged with TriCounty Telephone Membership Corporation. 

For RiverStreet, branching out among areas of the state were there is no high-speed Internet access is an opportunity to tap into an underserved market, not only an underserved population. It’s become obvious in recent years that rural communities want high-quality Internet access at least as fervently as in densely populated areas where big corporate ISP already have a monopoly. After upgrading their own members, RiverStreet was looking for growth; partnering with electric cooperatives is the next step to reaching more subscribers.

Listen to RiverStreet’s Greg Coltrain and Christopher discuss the merger and RiverStreet's plans to bring broadband to rural North Carolina:

Idaho Falls residents in select areas are now able to tap into fast, affordable, reliable connectivity through their city’s fiber optic network. Idaho Falls Fiber (IFF) and Idaho Falls Power (IFP) recently announced that premises in three residential areas of the city can now sign-up to connect to the open access Fiber-to-the-Home (FTTH) network. 

Check out the IFF Fiber Service Areas Map.

With A Little Help From UTOPIA

Idaho Falls has operated Circa, a municipally owned dark fiber network for around eight years. The infrastructure has been managed by IFP to offer connectivity to local businesses and municipal facilities, but a few years ago, community leaders began investigating ways to use the resource for residential purposes.

After working with two separate consulting firms and reviewing options and recommendations, city leaders decided to move forward. Located across the Snake River from Ammon, Idaho Falls may have been inspired by the accolades Ammon has collected in developing their open access software defined network. With significant infrastructure in place via the Circa Network, a residential pilot program is a logical step toward improving connectivity for the entire community.

Idaho Falls leadership began collaborating with folks from UTOPIA Fiber, who they hired to design and manage the pilot. As in places such as Owensboro, Kentucky and Anacortes, Washington, the city chose to pursue the pilot to examine how FTTH might be received by residents, what technical issues might arise, and to help spread the word that high-quality Internet access would be available from the municipal utility.