One component of the Consolidated Appropriations Act of 2021 was the Emergency Broadband Benefit, a $3.2 billion program designed to get families connected to available service that they otherwise might not be able to afford. The program provides a subsidy of up to $50/month for service (or $75 for tribal lands) as well as up to $100 for a device (with a household contribution) for as long as the money lasts.

On Episode 8 of Connect This!, hosts Christopher Mitchell and Travis Carter (USI Fiber) are joined by Angela Siefer (National Digital Inclusion Alliance) and Olivia Wein (National Consumer Law Center) to talk about how it will work and what their expectations are, including who will be able to take advantage of the program and what problems there might be for both the people who need it and the small ISPs that would like to participate. 

During the course of the discussion the panel talks about: eligibility requirements; the challenge of standing up a program quickly and making it available to the widest number of people possible; USI Fiber’s experience so far in becoming an eligible provider; the device benefit available, and how providers can forge partnerships with groups like PCs for People to get hardware into homes; the need for digital navigators to help community members navigate the process of getting and staying online; and the long-term prospects for renewal of the program.

Mentioned during the episode was a recent study by Professor Lloyd Levine from the School of Public Policy, University of California, Riverside, California, on outreach programs (paywall).

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Last week we began our broad overview of the Accessible, Affordable Internet for All Act, sweeping legislation that calls for a $100 billion investment in broadband infrastructure in unserved and underserved parts of the country, as well as federal funding and coordinated support to meet the myriad of barriers that prevent tens of millions of Americans from having access to affordable and reliable Internet connectivity.

The bill (H.R. 7302) has already passed in the U.S. House of Representatives led by House Majority Whip James E. Clyburn (D-SC) and members of the House Rural Broadband Task Force. The Senate version of the bill (S. 4131), which was filed by Minnesota Senator Amy Klobuchar, co-chair of the Senate Broadband Caucus, has stalled, thanks to Senate Majority Leader Mitch McConnell who has “has buried the legislation in his graveyard,” in the words of Rep. Clyburn.

In this second-installment of a series of posts exploring the major sections contained in the proposed legislation, we look at the “Title I – Digital Equity” portion of the bill.

New Office of Internet Connectivity and Growth (OICG)

The first thing the legislation does is requires the Assistant Secretary of Commerce for Communications and Information to establish an Office of Internet Connectivity and Growth (OICG) within the National Telecommunications and Information Administration (NTIA). The new office, which would be allocated a $26 million annual budget, would run point on federal outreach to communities who lack access, or need better broadband access, via regional workshops, trainings, and the drafting of reports that would provide guidance on best-practices.

The office would also be required to track federal spending on any broadband related expenditures, as well as coordinate with other federal agencies to conduct a study on how affordability factors into households’ lack of connectivity...

Schools across the country have moved instruction online in response to the Covid-19 pandemic, but many students are struggling to log in and learn. We’ve written before about how schools, libraries, and Internet access providers are taking steps to connect students with Wi-Fi hotspots. Still, many kids don’t have access to appropriate devices they can use to complete online schoolwork. According to PCs for People, a digital inclusion nonprofit and computer refurbisher, almost a quarter of students don’t have a computer.

To overcome that barrier, PCs for People partnered with Schoolclosures.org, GoFundMe, and Google Fiber to launch the Give Computers project, which will connect unused computers sitting in empty corporate offices with students in need. The initiative will refurbish computers and other devices donated by businesses and send them to eligible students. Details and donation information are available online.

Donation and Distribution Details

PCs for People and its partners will welcome donations from all businesses, from large corporations to small mom-and-pop shops, as well as from individuals. Accepted equipment includes working and non-working laptops, desktops, tablets, and computer accessories. PCs for People, which has an NAID AAA certification for data sanitization and R2 certification for e-waste recycling, will securely erase any data on the devices and restore the computers to operable condition, recycling any unusable devices or materials. More information is available in the Give Computers FAQ.

Submit an inquiry online if you wish to donate. PCs for People will help set up shipping or a free pickup for the equipment.

If your child or another student you know needs a device to complete online schoolwork and meets PCs for People’s eligibility guidelines, you can ...

Because of the ongoing Covid-19 pandemic, Internet access is more important than ever before. Elementary school math classes, routine doctor’s appointments, after-work happy hours, and more all require a high-speed broadband connection now.

In response, many national Internet service providers (ISPs) have introduced free and discounted plans to keep people connected during the crisis (though there are still holdouts). Comcast has raised speeds and is offering 60 days of free broadband service to new low-income subscribers. Charter Spectrum is extending a free two month offer to new customers with students in the household. And AT&T is giving low-income families signing up for new service a couple of months free.

The charity of these companies is commendable, but their plans still leave many people disconnected, forcing them to choose between staying safe at home and accessing essential services. Eligibility oversights leave out households in need, and overwhelmed call centers make signing up for programs difficult. In many cases, families are falling through the cracks simply because the national ISPs are too big and too monopolistic to catch them.

Ineligible and Unaccessible

The National Digital Inclusion Alliance (NDIA) has documented many of the issues that families across the United States face in trying to access ISPs’ Covid-19 offers. Ars Technica covered their concerns in a recent article, spelling out the shortcomings of various providers’ plans.

One problem is the eligibility guidelines restrict many households from taking advantage of ISPs' programs. In many cases, free connections are only available to new subscribers, even though many people are now struggling with reduced incomes. A number of companies have excluded prior customers with...