Tag: "low-income"

Posted October 30, 2019 by lgonzalez

The Benton Institute for Broadband & Society has a reputation for looking at today’s reality with an eye toward tomorrow’s needs. In their report, Broadband for America’s Future: A Vision for the 2020s, Benton Senior Fellow Johnathan Sallet continues that perspective and offers insightful recommendations for a new National Broadband Agenda.

Download the report, Broadband for America’s Future: A Vision for the 2020s here.

Broadband for All Needs a New Approach

As access to high-quality connectivity becomes more critical each day, those without fast, affordable, reliable Internet access lose ground more quickly as time passes. In addition to the opportunities that come with broadband access, lack of adoption translates into lack of technical skills. Innovation isn’t slowing down for folks who don’t have broadband. 

As Sallet notes, access to and adoption of broadband improves our economy, strengthens communities, and empowers American workers. Obtaining that access and expanding that adoption, however, is proving more challenging than it should be.

In his report, the author reviews in detail the barriers that have prevented the U.S. from achieving its goal of ubiquitous access and adoption of broadband. He’s able to make recommendations based on four key policy areas:

Deployment of networks where adequate broadband does not exist;

Competition to increase choices and spur lower prices and better-quality service to their residents;

Affordability and Adoption for those who wish to have broadband in their homes but lack the means or the skills to acquire it; and

Community Anchor Institutions, such as schools and libraries, that increasingly serve their users wherever they are. 

Deploying Better Networks, Creating Choice

In addition to better data collection in order to know where Internet access is inadequate, Sallet writes that policymakers and citizens should also have access to information about Internet access that hasn't...

Read more
Posted October 10, 2019 by Katie Kienbaum

Which would you choose — a broadband subscription with download speeds of 15 Megabits per second (Mbps) or a much faster gigabit plan for the same price?

The choice is clear, and it’s one that low-income households in Hillsboro, Oregon, may soon make, thanks to the city’s planned municipal fiber network. Earlier this year, Hillsboro announced that its new broadband utility, HiLight, will offer gigabit connectivity for only $10 per month to qualified low-income residents. In comparison, Comcast’s Internet Essentials program provides low-income families in the city speeds of just 15 Mbps for roughly the same monthly cost.

Hillsboro isn’t the first community to leverage its publicly owned fiber network for digital inclusion efforts. Municipal networks across the country are providing low-cost connectivity, affordable devices, and digital skills trainings to their communities, bringing the educational, economic, and healthcare benefits of broadband access to more people.

Defining Digital Inclusion

Digital inclusion is the practice of ensuring digital equity, which the National Digital Inclusion Alliance defines as “a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy and economy.”

Broadband availability is only one of many “digital divides” that explain who is and isn’t connected. For instance, income and affordability also play a role. According to the Pew Research Center, adults with annual incomes of $75,000 or more are almost twice as likely to have broadband access at home than adults with annual incomes of less than $30,000. Among those without home broadband access, the high cost of a subscription is most commonly cited as the top reason why, Pew reports.

logo-NDIA.jpg To succeed, digital...

Read more
Posted October 1, 2019 by lgonzalez

Since 2017, AT&T has been called out for digital redlining in Cleveland and Detroit. Now, Dr. Brian Whitacre from Oklahoma State University has compared 477 data from the company to poverty levels in Dallas County, Texas, and discovered similar findings. He entered into the project under the request of Attorney Darryl Parks, who filed the complaint against the Federal Communications Commission (FCC) against AT&T relating to digital redlining in Cleveland.

Dr. Whitacre provided a statement of his findings to the National Digital Inclusion Alliance (NDIA) to be published in full. Read his findings here.

In his POTs and PANs blog, Doug Dawson of CCG Consulting analyzed Whitacre’s findings. AT&T offers Fiber-to-the Home (FTTH), VDSL, and ADSL2 or ADSL2+, which all provide dramatically different speeds. As Dawson summed up:

It’s worth noting before going further that the… speed differences, while dramatic, [don’t] tell the whole story. The older ADSL technology has a dramatic drop in customer speeds with distances and speeds are also influenced by the quality of the copper wires. Dr. Whitaker noted that he had anecdotal evidence that some of the homes that were listed as having 3 Megabits per second (Mbps) of 6 Mbps might have speeds under 1 Mbps.

Dr. Whitaker then overlaid the broadband availability against poverty levels in the county. His analysis started by looking at Census blocks have at least 35% of households below the poverty level. In Dallas County, 6,777 census blocks have poverty rates of 35% or higher.

The findings were as follows:

  • Areas with high poverty were twice as likely to be served by ADSL – 56% of high-poverty areas versus 24% of other parts of the city.
  • VDSL coverage was also roughly 2:1 with 25% of areas with high poverty served by VDSL while 48% of the rest of the city had VDSL.
  • Surprisingly, 19% of census blocks with high poverty were served with fiber. I’m going to conjecture that this might include large apartment complexes where AT&T delivers one...
Read more
Posted August 9, 2019 by lgonzalez

Earlier this week, Presidential hopeful Elizabeth Warren released her Plan to Invest in Rural America, which contained a framework for improving broadband policy and expanding high-quality Internet access.

You can read her full plan on Medium.

Funding Needed, Spent Wisely

Some of Warren’s goals for proposed policy changes include:

  • Passing federal statute that ensures municipalities have the right to invest in network infrastructure
  • Ending anti-competitive behavior from big corporate Internet access companies that engage in activity designed to reduce competition
  • Pass a Digital Equity Act, which will provide $2.5 billion over 10 years to states in order to help them develop digital inclusion projects

Warren’s plan also focuses on financing infrastructure development in rural areas, and creates some guidelines to address the problems with the current system. Her plan includes:

  • Dedicating $85 billion to expand broadband networks with grant funds awarded exclusively to cooperatives, non-profit organizations, tribes, and local government
  • Funding will be reserved for regions that are unserved, underserved, or where there is minimal competition
  • Grants will only go to projects that offer one discount plan and must include a 100 Mbps symmetrical tier, along with specific requirements for low-income subscribers
  • $5 billion will be earmarked for grants to projects that will benefit people on tribal Native American lands

Improving the FCC

Warren also wants FCC Commissioners who will restore network neutrality protections and improve mapping. By making changes in the FCC’s Office of Native Affairs and Policy, Warren plans to further attack the digital divide for indigenous people.

Read more of Elizabeth Warren’s Plan to Invest in Rural America at Medium.

Posted May 15, 2019 by lgonzalez

Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

Lessons for More Communities

Every community, regardless of population, must contend with digital inequity. As local communities continue to recognize all residents’ need for high-quality Internet access, models such as the approach developed by Monkeybrains and San Francisco spark further innovation. 

From Christopher:

“These households need Internet access to search for jobs, improve their education, access government services, and for many other reasons common to modern living. Monkeybrains' work in San Francisco shows how smart one time investments in public housing can guarantee high-quality access to all in public housing.”

Posted May 2, 2019 by lgonzalez

Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

A few national ISPs offer programs for households considered low-income, but those services only offer slow and typically unreliable connections. The program that Monkeybrains and San Francisco has created provides high-speed Internet access to public housing units at no cost to the end user. In some cases, the ISP does receive a monthly payment of $10 per unit from building management. No matter what, each user receives the same level of customer service and support as those who pay standard monthly rates. From the beginning, the goal was to bring the same level of service to subscribers in public housing as Monkeybrains subscribers throughout the city.

We spoke with Preston Rhea and Mason Carroll from Monkeybrains back in 2017, when we first learned about the plan, which was still being developed. You can listen to episode 264 of the Community Broadband Bits podcast...

Read more
Posted January 22, 2019 by christopher

Susan Crawford has published the right book at the right time. Fiber: The Coming Tech Revolution -- And Why America Might Miss It, makes a compelling case for local organizing around better Internet networks upon which the future will be written. 

The book revolves around several communities that will be familiar to anyone following community networks - cities like Chattanooga and Wilson, many of whom are members of Next Century Cities. Even people with only a casual interest in how to achieve the best Internet access will recognize some of the community names in Susan’s latest book. 

As someone who has tracked these networks closer than most, several of the anecdotes were new to me and sufficiently powerful that I - literally - had to restrain myself from cheering while finishing the book on a flight. So it works well both for someone unfamiliar with the technology or movement as well as for those of us who have worked from within it for many years. 

Susan dives right into the tech and marries it to the purpose:

Those hair-thin fiber strands, capable of carrying billions of phone calls simultaneously, plus advanced wireless communications that depend on that fiber extending into the last mile, will make possible virtually unlimited, cheap communications capacity wherever you are—which in turn will give rise to new businesses, new transport capabilities, new ways of managing our use of energy, new forms of education and health care, new ways of earning a living, and new forms of human connectedness. For these things to happen, both fiber and advanced wireless technologies need to be widely and competitively available. Without these basic pieces of open infrastructure in place, your country will be missing out on the future being lived and built elsewhere.

Speaking of purpose, this next paragraph is the type of prose that I think sets Susan apart from other writers on these issues.

There is a fundamental link between the school’s abundance of data connectivity and its nontraditional educational model. Upper-level students these days don’t want to be talked at, but they do want to learn. Teachers can no longer hide facts—because everything can be found online—but they are still needed as coaches and mentors. An enormous amount of learning and...

Read more
Posted January 4, 2019 by lgonzalez

Ever since the term “5G” came on the scene, the big ISPs have dedicated themselves to expanding hype about what the technology will accomplish, especially in rural areas. In a recent NBC News Signal segment, Dasha Burns took a look at rural and urban connectivity, the digital divide, and considered the demands and limitations of 5G.

She provides a simple explanation for why 5G can only have a limited impact in rural areas. She also touches on some of the issues that create parallels between the situation for people in urban areas who might not have access to 5G when it finally arrives. To address the urban component of digital equity, Burns went to Newark, New Jersey, and met with students who, due to economic limitations, rely on public access to the Internet.

Burns visits rural Minnesota to check out RS Fiber and talks with one of the many local people in the agriculture industry, a crop consultant, that needs high-quality connectivity from the broadband co-op. We get a peek inside the RS Fiber headquarters. For more on the rural Minnesota cooperative, download our 2016 report, RS Fiber: Fertile Fields for New Rural Internet Cooperative.

Check out the 5:25 minute video:

Posted September 21, 2018 by lgonzalez

People in Arkansas who depend on Medicaid for healthcare typically don’t have the option to sign-up for affordable health insurance through their jobs. Sometimes they aren’t able to find full-time positions that offer healthcare or they don’t earn enough to afford the premiums in addition to covering life expenses for their families. With so many people offline, either because they can’t afford to pay for connectivity or because they live in areas where there is no connectivity, Arkansas seems like a poor choice for mandatory online reporting of anything, especially activity that dictates eligibility for Medicare. 

State leaders didn’t see it that way, however, when they implemented the policy in June. Medicaid recipients who are able to work must now go online to report at least 80 hours per month of activity; if they fail to do so, they lose access to the state's expanded Medicaid program. The activity can include volunteer work, job training, or several other categories of activities. While the issue of attaching work requirements to Medicaid eligibility has already been deemed arbitrary and capricious by a U.S. District Court in Kentucky, the lack of Internet access appears to be contributing to Arkansas’s dubious efforts to trim its enrollment.

logo-Medicaid.jpgLack of Coverage Complicates

In a state where at least 30 percent of the population has access to only one Internet service provider (ISP) and approximately 20 percent depend on their smart phones for Internet access, the only way to report the new work-related requirement is online. Under the guide of cost savings, the state has not established any other method for reporting for those who don’t have access to the Internet.

In addition to an environment that lags in competition, 17 percent of...

Read more
Posted August 21, 2018 by lgonzalez

Communities who want the best for their citizens typically recognize the importance of digital equity and often take steps to develop digital inclusion programs. Last year on the podcast, we invited folks from the ISP Monkeybrains to explain how they were working with the city of San Francisco to develop a way to provide high-speed connectivity to residents living in several public housing facilities. We decided it was time to share the details of their model so other communities could consider their approach as a workable plan. Our summer Public Policy Intern Hannah Rank took on the task of writing a detailed report about the project. This week, she sat down with Christopher to offer a preview of what she’s learned.

In addition to an outline about the history of ISP Monkebrains and where they obtained additional funding for the project, Christopher and Hannah discuss the pros and cons of the California Advanced Services Fund (CASF). They discuss how a smart digital inclusion program as part of such a plan to offer broadband to lower-income households can help those enrolled and help keep overall costs down. 

Be sure to look for the release of our report this fall to learn more details about how San Francisco and Monkeybrains are bringing better connectivity to public housing to help residents participate in the digital economy. Until then, you can learn more about Monkeybrains and the plan by listening to episode 264 of the podcast.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 32 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Read the...

Read more

Pages

Subscribe to low-income