Tag: "low-income"

Hillsboro, Oregon, Ready to Invest in Fiber for Residents, Businesses

Posted May 22, 2018 by lgonzalez

Hillsboro, Oregon, has studied the possibility of investing in high-quality fiber connectivity for residents and businesses since 2014. After considering the pros and cons, this northwest city of 105,000 has decided to move ahead, with spring 2019 as a target launch date of its own Internet access service.

Communications Utility and Beyond

In January, the City Council approved establishing a communications utility, creating a communications fund, and taking the necessary steps to develop a dig once policy in the city’s code. Elected officials had not yet decided if the community would pursue a city-wide network, but wanted to create an environment that would offer future options and encourage private sector partners to invest in Hillsboro.

The city already owns fiber optic resources that it uses for municipal facilities, schools, traffic signals, and other purposes. They plan to use that network as a foundation to expand in order to bring better connectivity throughout the community. With a wider network, Hillsboro hopes to adopt public Wi-Fi, better public safety notifications, and applications for smart-meters for utility services as well as real-time parking and traffic updates.

Keeping it Affordable for All Segments

Hillsboro plans to offer gigabit connectivity at around $50 per month but hopes to provide the same symmetrical service to lower-income households at a lower rate. In addition to equitable access for all income levels in Hillsboro, the city wants to ensure that students have the ability to compete.

“For our students, for our businesses, and for our entire community, we are moving forward now to expand the City’s fiber network to include Internet service,” said Hillsboro Mayor Steve Callaway. “We want to ensure affordable, equitable high-speed access to keep Hillsboro competitive with cities around the world."

The city wants to ensure that network neutrality protections remain in effect in the community for individuals and businesses. Encouraging entrepreneurs and making high-quality access with good customer service affordable for all subscribers are more goals they intend to pursue.

Incremental

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Arlington Expands Internet Access for Low-Income Households - Community Broadband Bits Podcast 293

Posted February 13, 2018 by christopher

In Virginia, Arlington has found new ways to use its municipal network to reduce the digital divide. Katie Cristol, Chair of the Arlington County Board, and Jack Belcher, County Chief Information Officer, join us for episode 293 of the Community Broadband Bits podcast to explain what they are doing.

We discuss how a new residential development, Arlington Mill, will feature affordable Internet access delivered via Wi-Fi for low-income families. It was financed in part with Tax Increment Financing and required a collaboration between multiple departments to create.

We discuss the challenge of creating such collaborations as well as some of the other benefits the ConnectArlington project has delivered.

Remember to check out our interveiw with Belcher from 2014 for episode 97 of the podcast, when we discussed the decision to begin offering connectivity to local businesses.

Read the transcript for this show here.

This show is 27 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Arlington, Virginia, Delivers Digital Inclusion

Posted January 5, 2018 by lgonzalez

People living at the Arlington Mill Residences in Arlington, Virginia, are on track to obtain no-cost high-quality connectivity this fall, likely through the ConnectArlington network. The initiative is an example of how one local community plans to use its publicly owned Internet infrastructure to reduce the digital divide on its home turf.

The Homework Gap

Within Arlington Mill’s 122 affordable units, live 159 children; approximately half of the residences do not subscribe to an Internet access service. Because homework is increasingly dependent on a child’s ability to work online, kids at Arlington Mills must contend with the problem of finding access to computers and the Internet. For households that do subscribe, no-cost Internet access would free up monthly resources from $50 - $75 per month.

The Department of Technology Services (DTS) and Department of Community Planning, Housing, and Development (CPHD) are collaborating to support the Arlington Digital Inclusion initiative. The initiative will start in Arlington Mills by providing free Wi-Fi to each unit and will eventually move to other properties owned by the Arlington Partnership for Affordable Housing (APAH). As the program moves forward, the city plans to seek out private donations and other grants to reduce the digital divide. The program will also be exploring ways to help residents obtain reduced cost or free devices or computers to take advantage of the high-quality connectivity. APAH has already applied for a 2019 Community Development Fund grant to cover the cost of training and notebook computers for residents.

APAH expects to choose an ISP that will use ConnectArlington, the county's dark fiber network infrastructure.

The network began offering dark fiber services to business customers in 2015, but the infrastructure has been in place since 2012. Arlington took advantage of several infrastructure projects, including traffic control upgrades and other public safety improvements, to expand its fiber footprint. In 2014, Christopher spoke with Jack Belcher, who shared ConnectArlington's backstory, for episode 97 of the Community Broadband Bits podcast....

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Reinventing Burlington Telecom - Community Broadband Bits Podcast 283

Posted December 6, 2017 by lgonzalez

We're continuing the interviews Christopher conducted while at the November Broadband Communities Economic Development Conference in Atlanta; this week, he's talking with Stephen Barraclough, General Manager for Burlington Telecom (BT) in Vermont. Stephen has worked diligently to reinvigorate and preserve the publicly owned network that, regardless of troubles, has been popular with subscribers.

Christopher and Stephen had their conversation prior to the November 27th Burlington City Council meeting when Councilors voted to sell the asset to Schurz Communications and ZRF Partners. The vote came after a long and arduous process that dragged on the community. Details of the agreement were still being negotiated when we published this podcast. Read more about the history of BT here.

Stephen and Christopher talk about what it was like when Stephen took the helm of the network. At the time, there were financial difficulties caused by a prior Mayor’s administration, but the community had come to rely on the fiber optic network and wanted to do what they could to preserve it.

Stephen describes the problems he faced and how they went about restoring the network step by step. He notes that saving BT was a team effort that involved industry colleagues, employees at BT, the city’s leadership, and the community as a whole. Central to their rebirth was self-reflection as an organization and taking control to set themselves apart from the competition. Christopher and Stephen also talk about other issues, such as BT’s low-income program, customer service, and the effort to retain a public interest philosophy under the expectation of privatization. Stephen sees only opportunity for BT and its subscribers as the community moves forward.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can...

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Transcript: Community Broadband Bits Episode 281

Posted December 4, 2017 by Staff

This is the transcript for Episode 281 of the Community Broadband Bits podcast. Will Rinehart of the American Action Forum in Washington D.C. discusses telecommunications and economics with our host Christopher Mitchell. Listen to this episode here.

Will Rinehart: And I do think that obviously good policy is very very important and that's where you and I agree a lot. You know there's obviously some good policies that can be enacted. There's probably better conversations that could be had in this space and that's also something else that I really do really want to see. You're

Lisa Gonzalez: listening to episode 281 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzales as a research organization. We here at the institute make it a habit to hear all sides of the debate along the way we make connections with people who offer perspectives on policy that differ from ours. We consider these conversations critical as we analyze factors that help us create policy recommendations and resources for local communities. This week Christopher talks with Will Rinehart from the American Action Forum. They got together at the recent broadband community's economic development conference in Atlanta. In this conversation you'll hear the two discuss a variety of topics they talk about the area of telecommunications and economics and the forum's approach. You'll also hear that these different perspectives aren't as black and white as they first appear. Now here's Christopher with Will Rinehart from the American Action Forum.

Christopher Mitchell: Welcome to another edition of the community broadband bits podcasts. I'm Chris Mitchell with the Institute for Local Self-Reliance. Coming to you from Atlanta sitting practically on a runway at the Atlanta airport with Will Rinehart the Director of Technology and Innovation Policy with the American Action Forum. Welcome to the show. Thanks Chris. Thanks for having me. We're at the broadband community's event here. We just had our second panel which is called a blue ribbon panel and general session kind of thing. And you and I are typically brought on as people who have very opposing points of view.

Will Rinehart: [laughs] To...

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Another Perspective on Policy From American Action Forum - Community Broadband Bits Podcast 281

Posted November 29, 2017 by lgonzalez

Christopher went to Atlanta for the Broadband Communities Economic Development Conference in early November, and while he was there, he touched base with this week’s guest Will Rinehart. Will is the Director of Technology and Innovation Policy at the American Action Forum, a DC nonprofit organization that’s been around since 2009.

Will and Christopher don’t always see eye to eye on issues that affect telecommunications and broadband policy, but both agree that it’s important to have spirited debate to share perspectives. Only by examining issues from different sides can we craft policy that creates lasting benefits.

In this interview, Will describes his organization and his work there. Chris and Will look at compelling issues such as ISP competition, government regulations, and how the FCC’s 2015 upgraded definition of broadband has reverberated in the market. The two get into franchising and ubiquitous broadband, local authority, and connectivity in rural America. It’s a spirited discussion chock-full of issues.

You can tweet to Will, he’s @WillRinehart on Twitter.

Read the transcript for this show here.

This show is 30 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

 

AT&T Accused of Digital Redlining in Detroit

Posted October 18, 2017 by Matthew Marcus

In Detroit, AT&T is facing a formal FCC complaint accusing the telecom giant of deploying discriminatory “digital redlining” tactics. This is the second such complaint filed against the telecommunications giant since the first of the year.

Demanding Equality in Connectivity

The complaint filed by civil rights attorney Daryl Parks says the FCC violated the Communications Act which forbids unjust and unreasonable discrimination. A month earlier, Parks filed a similar complaint on behalf of three Cleveland residents. In both instances, Parks and community members maintain that AT&T is withholding high-speed Internet from minority neighborhoods that have higher poverty rates.

These complaints fall under Title II of the Communications Act, which contains not only net neutrality rules but important consumer protections regarding discrimination. Title II SEC. 202. [47 U.S.C. 202] (a) clearly specifies:

It shall be unlawful for any common carrier to make any unjust or unreasonable discrimination in charges, practices, classifications, regulations, facilities, or services for or in connection with like communication service, directly or indirectly, by any means or device, or to make or give any undue or unreasonable preference or advantage to any particular person, class of persons, or locality, or to subject any particular person, class of persons, or locality to any undue or unreasonable prejudice or disadvantage.

The first complaint filed in Cleveland last March was prompted by a report from the National Digital Inclusion Alliance and...

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BT Brings Low Cost Service, Breaks Through Goals, Basks In Support

Posted September 14, 2017 by lgonzalez

As fall sets in, the Burlington Telecom Advisory Board (BTAB) is still working on choosing a buyer for the Vermont city’s municipal network. The review of the four semi-finalists continues, concerned people express their opinions and BT’s work benefits the community.

High-Speed For Low-Income

In August, BT officials announced that they would be the first ISP in the state of Vermont to offer high-speed Internet to low-income residents through the federal Lifeline program. Lifeline provides a $9.25 monthly credit for qualifying households; BT will be offering symmetrical 25 Megabit per second (Mbps) service for $9.95 per month, leaving the balance for subscribers.

According to BT General Manager Stephen Barraclough, BT is able to participate in the program due to previous upgrades to the infrastructure:

“Because we have a gigabit network, because over the past three, four, five years we’ve essentially swapped out the majority of equipment that’ll allow a thousand meg to go to every home we have lots and lots of equipment that we’ve actually taken off the side of homes that is more than capable of delivering more than 25 meg symmetrical.  We have lots and lots of routers that can still be used. So if you look at it from a marginal cost perspective, how can we afford to do this, really there’s very little incremental out-of-pocket cost over and above what we already have.”  

Surpassing Goals

August was also an exceptional month for subscriber numbers at BT. In addition to reaching a new height for the number of subscribers added in one month, BT eclipsed their original goal of 7,000 total subscribers. As of the end of August, the network served 7,136 members of the Burlington community.

On their website, BT celebrated with this message for the community:

This amazing level of growth is a historical achievement for Burlington Telecom. We owe special thanks and gratitude to those who make this all possible, our customers – those who stood by us in BT’s darkest days, those who left but then came back, and those growing numbers who have been willing to give BT a chance....

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Cleveland Residents File Digital Redlining Complaint Against AT&T

Posted September 1, 2017 by lgonzalez

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

As a result of the ineffectual and substandard quality level of speed, the women’s [residents’] children cannot...

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Transcript: Community Broadband Bits Episode 264

Posted August 2, 2017 by Staff

This is the transcript for episode 264 of the Community Broadband Bits podcast. Mason Carroll and Preston Rhea join Christopher Mitchell on the show to talk about their work at Monkeybrains, an urban wireless Internet Service Provider. Listen to the audio here.

Mason Carroll: Every single person needs to have their own Internet connection. This is not just like, "Oh, I can sort of get the building-wide Wi-Fi as I stand near my front door." No. You should have your own Internet connection that you can plug in, and watch TV, or set up a computer, or to do your work. That's really what digital quality is.

Lisa Gonzalez: This is episode 264 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Episode 264 takes us to San Francisco, home to the Golden Gate Bridge, cable cars, and Monkeybrains. Preston Rhea and Mason Carroll from the Internet service provider are here to tell us about the local company, the services they provide in the Bay Area, and the work they're doing to chip away at the digital divide. Learn more about the company at Monkeybrains.net. As a reminder, this conversation with Preston and Mason is commercial free, but our work at ILSR requires funding. Please take a moment to contribute at ILSR.org. If you have already contributed, thank you. Now, here's Christopher with Preston Rhea and Mason Carroll, from Monkeybrains.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance. Joining me today is Preston Rhea, Senior Field Engineer for Monkeybrains, an ISP in California. Welcome to the show.

Preston Rhea: Thanks Chris, a pleasure to be here.

Christopher Mitchell: And we also have Mason Carroll, Lead Engineer for Monkeybrains. Welcome to the show as well.

Mason Carroll: Yeah, thanks a lot.

Christopher Mitchell: So, I think the first question is, monkey brains, I remember running into those in a Harrison Ford movie a long time ago. What is Monkeybrains in San Francisco?

Preston Rhea: Monkeybrains is a local Internet service provider. We're a...

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