Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

Lessons for More Communities

Every community, regardless of population, must contend with digital inequity. As local communities continue to recognize all residents’ need for high-quality Internet access, models such as the approach developed by Monkeybrains and San Francisco spark further innovation. 

From Christopher:

“These households need Internet access to search for jobs, improve their education, access government services, and for many other reasons common to modern living. Monkeybrains' work in San Francisco shows how smart one time investments in public housing can guarantee high-quality access to all in public housing.”

Susan Crawford has published the right book at the right time. Fiber: The Coming Tech Revolution -- And Why America Might Miss It, makes a compelling case for local organizing around better Internet networks upon which the future will be written. 

The book revolves around several communities that will be familiar to anyone following community networks - cities like Chattanooga and Wilson, many of whom are members of Next Century Cities. Even people with only a casual interest in how to achieve the best Internet access will recognize some of the community names in Susan’s latest book. 

As someone who has tracked these networks closer than most, several of the anecdotes were new to me and sufficiently powerful that I - literally - had to restrain myself from cheering while finishing the book on a flight. So it works well both for someone unfamiliar with the technology or movement as well as for those of us who have worked from within it for many years. 

Susan dives right into the tech and marries it to the purpose:

Those hair-thin fiber strands, capable of carrying billions of phone calls simultaneously, plus advanced wireless communications that depend on that fiber extending into the last mile, will make possible virtually unlimited, cheap communications capacity wherever you are—which in turn will give rise to new businesses, new transport capabilities, new ways of managing our use of energy, new forms of education and health care, new ways of earning a living, and new forms of human connectedness. For these things to happen, both fiber and advanced wireless technologies need to be widely and competitively available. Without these basic pieces of open infrastructure in place, your country will be missing out on the future being lived and built elsewhere.

Speaking of purpose, this next paragraph is the type of prose that I think sets Susan apart from other writers on these issues.

There is a fundamental link between the school’s abundance of data connectivity and its nontraditional educational model. Upper-level students these days don’t want to be talked at, but they do want to learn. Teachers can no longer hide facts—because everything can be found online—but they are still needed as coaches and mentors. An enormous amount of learning and...

People in Arkansas who depend on Medicaid for healthcare typically don’t have the option to sign-up for affordable health insurance through their jobs. Sometimes they aren’t able to find full-time positions that offer healthcare or they don’t earn enough to afford the premiums in addition to covering life expenses for their families. With so many people offline, either because they can’t afford to pay for connectivity or because they live in areas where there is no connectivity, Arkansas seems like a poor choice for mandatory online reporting of anything, especially activity that dictates eligibility for Medicare. 

State leaders didn’t see it that way, however, when they implemented the policy in June. Medicaid recipients who are able to work must now go online to report at least 80 hours per month of activity; if they fail to do so, they lose access to the state's expanded Medicaid program. The activity can include volunteer work, job training, or several other categories of activities. While the issue of attaching work requirements to Medicaid eligibility has already been deemed arbitrary and capricious by a U.S. District Court in Kentucky, the lack of Internet access appears to be contributing to Arkansas’s dubious efforts to trim its enrollment.

Lack of Coverage Complicates

In a state where at least 30 percent of the population has access to only one Internet service provider (ISP) and approximately 20 percent depend on their smart phones for Internet access, the only way to report the new work-related requirement is online. Under the guide of cost savings, the state has not established any other method for reporting for those who don’t have access to the Internet.

In addition to an environment that lags in competition, 17 percent of...

In recent years AT&T and Verizon, the nation’s two largest telco Internet providers, have eliminated their cheaper rate tiers for low and mid-speed Internet access, except at the very slowest levels. Each company now charges essentially identical monthly prices – $63-$65 a month after first year discounts have ended – for home wireline broadband connections at almost any speed up to 100/100 Mbps fiber service.

This policy of upward “tier flattening” raises the cost of Internet access for urban and rural AT&T and Verizon customers who only have access to the oldest, slowest legacy infrastructure.

Affordability is the greatest barrier to increased home broadband subscriptions. In the United States, broadband is becoming faster for some households and more expensive for others.

This report from the National Digital Inclusion Alliance (NDIA) takes a detailed look at tier flattening from AT&T and Verizon, digging into monthly rates that users pay and the types of services they obtain from each company. The authors put the numbers side by side and show that those purchasing what used to be the most economical Internet access service are now simply paying higher rates for slow service.

Download the report to see the comparisons and the authors' analysis.