This is the transcript for episode 245 of the Community Broadband Bits Podcast. Brough Turner of Netblazr joins the show to explain point-to-point wireless service. Listen to this episode here.

Brough Turner: Here's the deal. It's $59.95 a month. No contracts. No teaser rates. No special deals. But we're not pulling any funnies on anybody and you can leave at any point.

Lisa Gonzalez: This is Episode 245 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. NetBlazr is a Boston wireless Internet service provider that focuses on urban delivery of high-quality Internet access. This week, Brough Turner, founder and chief technology officer, connects with Christopher to talk about the ins and outs of providing the point-to-point wireless service in an urban area. Brough gets into the technology and the guys discuss what might be in the future of wireless. Brough also shares his company's experience as a startup, some of the challenges they faced, and how NetBlazr is keeping up with demand. Check out their website, NETBLAZR.com, to learn more about the company, the technology, and the team. Here's Christopher talking with chief technology officer and founder of NetBlazr, Brough Turner.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits Podcast. I'm Chris Mitchell. Today I'm speaking with Brough Turner, the founder and chief technology officer for NetBlazr. Welcome to the show.

Brough Turner: Thank you.

Christopher Mitchell: We'll get into this in a second, but NetBlazr's a wireless firm. We're going to talk a lot about wireless technologies. Maybe you can just tell us a little bit about what you know about wireless networks. I guess a different way of saying that would be, tell the audience why they should listen to you.

Not everyone’s American dream involves owning a single-family home but most of us DO want high-quality Internet access in our household. In major metropolitan areas, apartment renters are more likely to have cable and some are lucky enough to have Fiber-to-the-Home (FTTH). It’s only been recently, however, that owners of multiple dwelling unit buildings (MDUs) have really started to appreciate how fiber-optic connectivity, especially the gigabit kind, can add value to their investment. Now, a pair of MDU developers in Vermont will be the first to offer gigabit connectivity in the state to their renters and they’re choosing Burlington Telecom (BT) to provide the service.

The Gold Standard

“Fiber optic networks are fast becoming the gold standard both at work and at home, so it was important for us to have Burlington Telecom for this project.” says Jacqueline Dagesse [one of the developers], “Including Gig internet as an amenity offers our tenants instant access to the fastest, most reliable connectivity available without the hassles of signing up for service, waiting for an installer or committing to long-term contracts.”

The 27-apartment building is located in downtown Winooski, a town that borders the city of Burlington. The exercise facility in the building will also be a Wi-Fi hotspot. In addition to offering gigabit connectivity, the developers wanted to include various energy efficient amenities that would promote sustainability. The building will open this summer.

It Adds Up

MDUs with FTTH bring higher rents and a higher purchase prices for condos or units that are owned by residents. According to research by RVA, LLC, and reproduced in a neat graphic by the FTTH Council, almost 30 percent of people in the U.S. live in MDUs and FTTH connectivity can increase renters net income by 11 percent. This may be the first gigabit access apartment building in Vermont, but it won't be the last.

The FTTH Council recently released an infographic that puts fiber connectivity and multiple dwelling units (MDUs) into perspective. Given that a large segment of the U.S. population lives in apartments and condos, the data applies to a many people.

For years now, studies have shown that Fiber-to-the-Home (FTTH) raises property values and can make or break a home sale. According to RVA, LLC, who surveyed MDU residents in the United and States and Canada, owners who purchase a home in an MDU are willing to pay $8,628 more for a $300,000 home. Renters are willing to pay $80 per month more on a $1,000 per month unit that has FTTH.

For more facts on fiber in MDUs, check out the FTTH Council infographic, which they allowed us to share with you:

San Francisco multi-occupancy building tenants will no longer be stuck with the Internet Service Provider most friendly with the landlord. On December 13th, the Board of Supervisors unanimously passed an ordinance to ensure that competing ISPs have reasonable access to buildings to offer competing services and give tenants a choice.

Ensuring Choice In Apartments, Condos, Businesses

Earlier this month, Mark Farrell from the city’s Board of Supervisors spoke with Christopher about his proposed legislation during episode #231 of the Community Broadband Bits podcast. He described how city leaders began digging into ways to improve local connectivity and uncovered a problem that was much larger than they had anticipated. While federal law prohibits property owners from forcing tenants to sign up with one particular provider, many have effectively done so by preventing competing providers from installing wiring or antennas in or on their buildings. In exchange for limiting access to the competition, building owners and landlords take kickbacks from the ISP willing to make the best offer.

The new ordinance makes such agreements between building owners or landlords and ISPs fruitless because they can no longer block competing providers from their buildings. Webpass, a fixed wireless provider focusing on serving multi-dwelling unit (MDU) tenants, has been trying to get a foothold in the city but the ordinance has proven to be a difficult barrier. A local providers, Monkeybrains, raised the capital through crowdfunding to begin a fixed wireless service, but without the ordinance their reach is limited.

New Choices For Tens Of Thousands

In an urban setting like San Francisco, eliminating the ability for landlords and ISPs to lock tenants into a take-it-or-leave-it scenario will create choice for a huge swath of people:

If San Francisco Board of Supervisor Mark Farrell gets his way, tenants in multiple-occupancy buildings will have a greater opportunity to choose their Internet Service Providers. 

In October, Farrell introduced a proposed ordinance that would require owners of multi-tenant residential and commercial properties to give building access to all state-licensed ISPs. 

Choice Effectively Denied 

Farrell’s proposal comes amidst reports of tenants denied access to ISPs of their choice.

According to a legislative digest of the proposed ordinance, property owners are not legally allowed to force tenants to sign up with one provider, but by limiting access their building to install fiber or antennas, they prevent their renters from choosing the provider they want:

"[M]any occupants of residential and commercial multiple occupancy buildings are unable to choose between service providers because their buildings property owners allow only one provider to install the facilities and equipment necessary to provide services to occupants..."

The San Francisco Chronicle reports: 

“The reality in San Francisco is that tens of thousands of residents have been denied access to different Internet service providers,” Farrell said. “I fundamentally believe competition is a good thing that will ultimately drive prices down and improve Internet access across all of San Francisco.”  

Charles Barr, founder of up and coming fixed wireless provider Webpass, said owners block their access to approximately 400 large apartment buildings in the city. Google Fiber recently acquired Webpass.

The Proposed Ordinance  

Farrell’s proposed ordinance would guarantee:

Siklu, known for its wireless technology innovation, is now in the process of granting a number of "Gigabit Awards." Their goal is to offer municipalities an opportunity to use their high-speed wireless technology.

Who Can Compete?

Communities who can offer quick deployment and meet the company's qualifying criteria will win the equipment package. A municipality will need the following to be considered for a "Gigabit Award":

1. An existing fiber network with accessible PoPs, and the ability to provide internet services over this network 

2. The capability to install (internally or with a partnering ISP) the Gigabit links within a tight deployment schedule

3. Free services to underserved locations will be considered as an advantage: affordable housing, community sites, school facilities 

The Siklu equipment package includes:

1. 10 gigabit links to connect buildings (MDUs, anchor institutions etc.) 

2. Wireless planning, training and support services 

Four low-income neighborhoods in Madison will soon have access to fast, reliable, affordable Internet access, thanks to a municipal fiber-to-the-home (FTTH) pilot program.

Fast, Affordable, Reliable...Soon!

According to a recent Cap Times article, installation will begin in the spring of 2016; community leaders anticipate the network will start serving residents in the fall. The cost of the pilot is estimated at $512,000. The original plan was to offer the pilot in two areas, but in the City Council recently approved an amendment to the city budget to cover the cost of expanding the pilot. Funds for the construction will come from the city's capital budget.

When the city first released its RFP, it received 3 proposals. Ultimately, the city selection committee chose the only FTTH proposal over two wireless proposals, citing reliability and speed as determining factors. Local Internet service provider ResTech will build the network, which will be owned by the city. Residential subscribers will have access to a minimum 10 Megabits per second (Mbps) download and 10 Mbps upload (symmetrical) service for $9.99 per month. There will be no data caps.

Testing the Waters

The Cap Times reports that the results of the pilot will determine the next steps for the city, population 243,000, which has flirted with the idea of a citywide municipal network in the past:

In conjunction with the pilot, Madison will be pursuing a feasibility study and cost-benefit analysis to determine whether to expand the Internet service to other parts of the city in the future.

The city is working with Columbia Telecommunications Corporation for the feasibility study component as a parallel track to the pilot.

The pilot will be two years, and [Chief Information Officer Paul] Kronberger said they hope to have enough data to do the cost-benefit analysis after about one year of operation.