An accidential fiber cut in preparation for utility work led to a broadband outage in Worcester on Tuesday, leaving much of the city disconnected for the majority of the day. Business and distance learning were particularly impacted, leading many - including proponents and town officials - to point to the incident as yet another reason the city should get serious about municipal broadband. Charter is the city's only residential and business option at the moment.
From a second story about the incident:
Students still had assignments to work on, having already started their school day when the outage started around 9:30 a.m., she said. Their schools have given them extra time to complete any work that was due on Tuesday, however, due to the extended loss of Internet [access] . . . Part of the problem on Monday, however, was that school staff didn’t have some of the usual ways to reach students, since phone lines also went down. That means many families didn’t receive the Connect-Ed phone message Binienda sent out about the situation, in addition to missing emails and posts on the district’s website.