Tag: "oversight"

Posted May 6, 2013 by christopher

In the coming years, we will continue to see groups and elected officials funded by the big cable and telephone companies try to delegitimize any public sector investment in Internet networks. We have already endured a year of mostly-frivolous charges against BTOP and BIP stimulus programs. At times like this, it may be helpful to look back to other times in history when the federal government engaged in a new program to build essential infrastructure.

This comes from Earl Swift's excellent The Big Roads: The Untold Story of the Engineers, Visionaries, and Trailblazers Who Created the American Superhighways. Please buy it at a local bookstore, not from Amazon.

In fact, the committee did turn up some rotten business. In New Mexico, investigators found that contractors ran roughshod over road officials, exhibiting "open contempt" for construction specs and quality controls as "a continuing course of conduct over a period of almost ten years." They got away with it, Blatnik's people found, because the state didn't know enough to object; its highway department was managed by unskilled laborers who had been advanced up the ranks without a lick of training. Some state men testified that they didn't know how to test roadbed materials, so they OK'ed all that came before them. Their boss admitted he wasn't schooled on how to do this work until after it was finished. The committee discovered on stretch of highway that was in the act of collapsing even as New Mexico officials signed off on it.

The bureau stopped payments to New Mexico until it got itself together, and did the same to Massachusetts and Oklahoma.

There will be mistakes and we will undoubtedly find a case of fraud or two. That doesn't mean the government shouldn't be making these essential investments. And don't even get me off on all the far worse shenanigans of big private companies... Adelphia and Qwest are toward the top of that list.

Posted December 17, 2012 by lgonzalez

Imagine going to a gas station, putting 10 gallons into your car's 12 gallon tank, and driving off only to find your needle only approaches half a tank? This scenario is quite rare because government inspects gas stations to ensure they are not lying about how much gasoline they dispense.

But when it comes to the Internet, we have found measurements of how much data one uses is unregulated, providing no check on massive companies like AT&T and Time Warner Cable. And we are seeing the results -- AT&T is not open about what its limits are or how to tell when one has exceeded them.

Stop The Cap has noted that AT&T has advertised unlimited bandwidth for its DSL/ U-verse product while chiding and charging customers who exceeded certain amounts of monthly usage. Customers were quietly warned and charged $10 for each additional 50 GB over 150 GB for DSL subscribers or 250 GB for U-verse customers.  Clearly, "unlimited" has several definitions, depending on whether one is a customer or an ISP.

Complaints have also come in from SuddenLink customers and others. The ISP charged usage based customers for bandwidth usage when they didn't even have power. Simlarly, AT&T customers began to complain about inaccurate meters from the beginning of the program. This from a 2011 DSL Reports story - one of many comments from AT&T customers:

AT&T's data appears to be wholely corrupted. Some days, AT&T will under-report my data usage by as much as 91%. (They said I used 92 meg, my firewall says I used 1.1 Gigs.) Some days, AT&T will over-report my data usage by as much as 4700%. (They said I used 3.8 Gig, dd-wrt says I used 80 meg. And no, this day wasn't anywhere near the day they under-reported.)

Most of us don't keep track of our bandwidth usage, because there is no easy way to do it. For the most part, we have to take the word of our Internet service providers, but who is ensuring that they are accurate? Mismeasuring could be the result of incompetence or fraud, but the FCC has not stepped up to ensure consumers get...

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