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Parks Property Right-of-Way Refusal Slows FTTH In Minneapolis

Minneapolis is proud of its parks and trails and the City of Lakes has nurtured its jewel by fiercely protecting city parklands. The policy is effective but causing a bit of a headache for local Internet Service Provider, US Internet as the company deploys a Fiber-to-the-Home (FTTH) network in Minneapolis.

The boulevards in front of some houses are Minneapolis parkland and the Parks and Recreation board recently voted down US Internet’s request to use those boulevards for conduit for its underground network. Now, homes bordering lakes and parkland will have to wait longer than their neighbors for FTTH. The situation illustrates one more challenge facing new entrants: right-of-way issues.

No Alternatives Available

US Internet explained in December that they had no alternatives to the boulevards. They can't use Minneapolis' narrow alleys, which are too cramped to safely use the boring equipment for installing underground conduit and fiber. The hard surface of the alleys prevents winter access for maintenance.

Aerial networks are not an option either. The current utility poles are under the control of Comcast, CenturyLink, and Xcel and the city will not allow any more aerial installations. There’s only so much space on a utility pole.

Is All Parkland the Same?

Right now, the park's boulevards do not have a separate classification and are treated the same as all other parkland. Although the Minneapolis parks need money for renovations, the Park Board decided not to leverage boulevard access for money. Park Board Commissioner Brad Bourn explained to the community newspaper Southwest Journal:

“We have to be careful of the precedent we set…  The purposes of our procedures are first and foremost to protect parkland.” 

How to use public land for the public good can be a difficult balancing act. The Park staff is now working to find possible solutions.

Residents who want FTTH but whose homes are located along park property are waiting. Resident Julie Stenberg signed up for US Internet in part because she knows that lack of FTTH will negatively impact her property values. She told the Journal:

ISP US Internet Gets More Respect Than Rodney Dangerfield - Community Broadband Bits 194

In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband Bits podcast. 

We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks. We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting. 

Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park. USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service. We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us! 

This show is 30 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."