Tag: "prices"

Posted September 4, 2017 by lgonzalez

It’s been almost two years since 82 percent of Loveland voters chose to opt out of Colorado’s restrictive SB 152. Last fall, the community started working with a consultant on a feasibility study and now, residents and businesses are being asked to complete a second survey to gauge interest in the potential for connectivity offered by the city.

One Step At A Time

Loveland, a community of about 69,000 people in the southeast corner of the state, completed a survey last year, which revealed that 56 percent of residents and 37 percent of businesses feel incumbents are not meeting their connectivity needs. Affordability is a big factor for both sectors with lack of capacity and reliability following close behind. Residents reported they were also unhappy with customer service. Within both sets of respondents, a high percentage showed interest in obtaining service directly from the city or from a private provider working with the city.

This summer, the city released an RFP, hoping to elicit interest from the private sector for potential partners to help them develop a municipal fiber network. Read the full text of the RFP here.

Many premises in Loveland subscribe to cable from Comcast, which faces little or no competition from services other than DSL at much slower speeds. Resident Roger Ison wrote to the Reporter Herald recently encouraging residents and business owners to participate in the survey:

Comcast reaches enough Lovelanders to set the market price for high-speed service here. Competition and citywide access are inadequate because no other competitor has deployed a modern, high-performance network that reaches most potential subscribers.  

Ison pointed out one of the positive side effects of municipal Internet infrastructure - its influence on incumbent pricing. When competition comes into a community in the form of a publicly owned network, incumbents that may have been setting rates unchecked suddenly reexamine their prices. The same holds true for customer service. It isn’t only munis that offer locals a respite from inflated prices, any... Read more

Posted June 6, 2017 by lgonzalez

In addition to studying how and where local communities examine the potential for publicly owned Internet networks, we’ve looked at rates over time in select areas of the country. We recently put together a comparison of historical rates for municipal networks in Tennessee. Our findings are consistent with what we’ve seen all over the country - publicly owned networks don't hesitate to raise speeds while keeping rates affordable. We've documented the data on our fact sheet: Municipal Networks: Speed Increases & Affordable Prices.

Not Like The Big Guys

National providers make it a habit to periodically raise rates and over time those increases add up. They’ve done it so often, subscribers have come to expect it on a regular basis. Price increases don’t usually include a speed increase. With no need to appease shareholders, officials in charge of publicly owned networks can set rates at a level that allow a network to be sustainable rather than rates that maximize profits.

Publicly owned networks have increased speeds for subscribers, often with little or no fanfare other than quietly alerting subscribers to their improved service. Places Chattanooga’s EPB, Morristown’s FiberNET, and BET in Bristol are in a much different habit than Comcast or AT&T - they increase speeds with no increase in price. Other Tennessee communities have increased speeds significantly with only slight price increases over years of service.

Speeds, Rates Then And Now

On our fact sheet, we include prices for the basic tiers now and when the network began offering services. We also compare the basic speeds when the network began serving the community and today. The results reflect how publicly owned networks focus on providing fast, affordable connectivity to subscribers rather than collecting profit from customers.

Some results may surprise you:

  • Morristown has never increased prices for their standard speed offering. It’s always been a solid $34.95 each month. The speed has increased to 50 Mbps, an 8 fold increase!
  • Bristol has operated a municipal network since 2008. The standard speed is 5X faster than when the city started building the network. (With no price increase.)
  • Chattanooga has not raised their prices since... Read more
Posted December 7, 2016 by Scott

The imminent arrival of Google Fiber and two other Internet Service Providers offering Gigabit speeds (1,000 Megabits per second) to Huntsville, Alabama is expected to be a boon to subscribers, reports Alabama Tech

The tech publication predicts the three ISPs - Google Fiber, AT&T  and WOW! - will spur competition that will lower prices for residential and business subscribers. A newly-released report from Analysis Group and funded by the Fiber to the Home Council shows that direct competition in a designated market results in overall price drops for connectivity service of all speeds. 

“Research shows a 'Gig City' lowers the monthly standard price on plans with at least 100 Mbps down 25 percent, or $27 per month. When it directly compares markets with one Gigabit provider compared to two, the price of Gigabit services decreases approximately 34 to 37 percent, or $57 to $62 per month.”

The tech publication also stated a domino effect occurs when an ISP says it will offer Gigabit services:  

“The likelihood of other providers offering similar services increases in an effort to keep pace with its competition. This trend applies to Huntsville. WOW! and AT&T announced it had launched Gigabit-speed services for Huntsville customers in October 2016, which was less than a year after Google Fiber announced it would offer services to some Huntsville customers beginning in 2017.

From Alabama Tech:

“When Google Fiber enters the market, it will likely help lower prices in Huntsville...WOW! will likely offer gigabit speeds at $160 per month for customers after the conclusion of its $70 per month promotion, while AT&T Fiber is currently offering Huntsville customers a non-promotional rate of $90 per month for gigabit services. Google Fiber is expected to offer $70 per month services when it enters the market. AT&T Alabama president Fred McCallum wouldn't rule out price adjustments to compete with other providers.”

 The Fiber Council’s report is based... Read more

Posted October 28, 2016 by lgonzalez

Much like the the bone-chilling flicks celebrating eerie entertainment that dwells in the depths of our dark imaginations, monster cable and DSL Internet service providers strike terror in the hearts of subscribers…if they survive. Mesmerizing fees, hair-raising customer service, and shockingly slow connections can drive one to the brink of madness.

In celebration of Halloween 2016, our writers each selected a national ISP and reimagined it as a classic horror character. The results are horrifying! Read them here…if you dare!

 

AT&T’s Frankenmerger

frankenmerger-at&t.png

by Kate

This shocking film tells the horrific tale of a mad scientist in his quest to create the world’s largest telecommunications monopoly monster. The scientist’s abomination runs amok, gobbling up company after company, to create a horrifying monster conglomerate. Watch the monster terrorize towns across America as it imposes data caps, denies people access to low-cost programs, and refuses to upgrade infrastructure. What nightmare lies ahead? Will the townsfolk and their elected officials unite to stop the monster, before it acquires Time Warner? Watch and find out!

 

mummy-last-centurylink.png

The Mummy From Last CenturyLink

by Scott 

Archaeologists unearth the Last CenturyLink Mummy from a rural field of copper wires. Townspeople put the Mummy on display in Hard Luck City Hall. Little do they know the Last CenturyLink Mummy was once Pharaoh of DSL (Dreadfully Slow Line) service. Long ago, he was cursed by subscribers and doomed to remain in the slumber of purgatory, much like the DSL Internet access they endured. He awakes when he... Read more

Posted August 23, 2016 by alexander

On July 4th, Sandy, Oregon’s municipal fiber-optic network, SandyNet, permanently increased the speed of its entry-level Internet package from 100 Megabits per second (Mbps) to 300 Mbps at no additional cost to subscribers.

The city announced the speed boost for its $39.95 per month tier in a recent press release, calling it “one of the best deals in the nation.” SandyNet customers witness blazing fast download speeds at affordable prices and benefit from symmetrical upload speeds, allowing them to seamlessly interact with the cloud and work from home. 

Sandy is still home the “$60 Gig” (see price chart), one of the premier gigabit Internet offers in the nation. Without an electric utility, SandyNet’s unique model can be applied to “Anytown, USA.”

Read our report on Sandy, SandyNet Goes Gig: A Model for Anytown, USA, for details on the community's Fiber-to-the Home (FTTH) and fixed wireless networks and listen to Chris interview Sandy officials in Community Broadband Bits Podcast Episode 167.

Check out our video on Sandy:

Posted March 25, 2016 by ternste

A recent large-scale cross-national study from the Organisation for Economic Co-operation and Development (OECD) offers strong evidence that municipal broadband networks provide numerous benefits for communities around the world. Among the study’s major findings include evidence that municipal networks contribute to efforts aimed at improving local economic development, stimulating business productivity and innovation, and enhancing people’s quality of life.

The study's analysis of European nations is of special interest to us as European municipal networks are the only international municipal networks in the study that closely resemble U.S. municipal networks. In particular, the findings from the study’s central econometric analysis of Swedish municipal networks have direct implications for our understanding of the impact of municipal networks in the United States.

Findings from Econometric Analysis of Sweden

As the researchers note, extensive municipal broadband development across Sweden has contributed to a remarkably high level of nationwide fiber penetration, putting the country far ahead of the US in global rankings. The researchers report a series of features and benefits of Sweden’s widespread fiber penetration and aggressive municipal broadband efforts, including:

Increased rates of employment (with even greater employment increases in highly urbanized municipalities), increased business creation, and reduced car usage (also greater in the most urban cities) as fiber networks make it easier to telecommute to work and to shop for goods and services online.

Overall Economic Development Benefits: The authors cite a previous socio-economic analysis of the municipally-owned broadband network in Stockholm, Sweden showing that this network has generated about $2.5 billion (U.S. dollars) in economic returns for the city, or three times the initial investment. This includes $1.2 billion... Read more

Posted August 11, 2015 by christopher

When Steamboat Springs resolved to improve Internet access for key community anchor institutions and businesses, they decided to make an economical investment in a carrier neutral facility to allow multiple ISPs to invest and compete with each other. In episode 163 of the Community Broadband Bits Podcast, Tim Miles explains what that means and how they did it.

Tim is the Technology Director at Steamboat Springs and South Routt School Districts in Colorado. He tells us about the poor connectivity the community had from CenturyLink and how they opened a bottleneck to encourage more investment. In part because of how Colorado limits local authority to build networks, they formed the Northwest Colorado Broadband Cooperative with the local Chamber of Commerce.

They are already seeing benefits in the form of lower prices for anchor institutions and reduced outages - Tim describes just how painful those outages had been when there was no local Internet choice.

Read the transcript from this discussion here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Posted August 6, 2015 by lgonzalez

SandyNet has introduced some incredible fiber connectivity deals for local businesses. Like residents, businesses can now get gigabit service for $60 per month and 100 Mbps for $40 per month. The utility also continues to offer enterprise connections, with rates established on a case-by-case basis.

Speeds are symmetrical which can be a critical factor for businesses that often must upload large amounts of data to work with clients. 

Until SandyNet began to deploy the FTTH network, business customers that needed more bandwidth relied on the town's dedicated Wi-Fi service which offered advertised speeds of up to 30 Mbps download, however, that cost $175 per month.

Smaller businesses could sign up for traditional Wi-Fi - the system residents also used - but speeds maxed out at only 5 Mbps or 10 Mbps download. Prices were $25 per month and $35 per month respectively.

Wi-Fi business customers can now make the switch to fiber for no extra fee. Those that are new customers to SandyNet will need to pay a one-time $350 connection fee.

Hungry for more on the SandyNet story? For more on how they did it, check out our video Gig City Sandy: Home of the $60 Gig. You can also listen our interview with Joe Knapp in Episode #17 of the Community Broadband Bits podcast. 

Posted July 22, 2015 by christopher

For some five years now, many have been talking about gigabit Internet access speeds. After arguing for years that no one needed higher capacity connections, Comcast has finally unveiled its new fiber optic option. And as Tech Dirt notes, it is marketed as being twice as fast but costs 4x as much (even more in the first year!).

We decided to compare the Comcast offering to muni fiber gigabit options.

Comcast's Big Gig Rip-Off

For more information on the great offer from Sandy, see the video we just released about their approach.

Posted January 15, 2015 by lgonzalez

Back in September, SandyNet announced that its FTTH gigabit network was officially up and running. The utility will continue to expand and eventually bring the network to all 4,000 households. Light Reading recently spoke with Joe Knapp, Sandy's IT Director and general manager of the broadband utility about the new offering. With a population of 10,000, Sandy is in Oregon between Portland and Mount Hood.

The network is completely underground. Sandy is one of many communities that have developed smart conduit policies, reducing the cost and preparing the environment for deployment over a period of years.

You can listen to our discussion with Knapp on Sandy's conduit policy in Episode 17 of the Community Broadband Bits podcast. We also spoke with City Manager Scott Lazenby about Sandy's conduit policies during Episode 48.

Like many other communities we study, Sandy invested in connectivity out of necessity. Knapp told Light Reading:

"We started out because we couldn't get a DSL line at city hall," says Joe Knapp, IT director for the City of Sandy and general manager of SandyNet. The utility first built a 900MHz wireless network, then WiFi, then a wireless mesh network to connect residents to broadband, he says. "That became so popular that we took about 40% of the market with wireless, but that was a hard thing to sustain."

The journey to FTTH was not an easy one:

"We started to realize that a lot of communities are doing this," Knapp says. "It took three years of beating my head against the wall to finally get it to happen."

Gigabit speeds are something to boast about, but Knapp says SandyNet will not go to extremes to push them:

"As a muni network, we view this as trying to benefit the community. I tell them to try the 100-Meg service first -- we're actually not pushing the gig that hard."

Pricing for gigabit service is $59.95 per month; 100 Mbps service is... Read more

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