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Profiles of Monopoly: Big Telecom and Cable

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For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice, Data, the FCC

In this analysis, we examined Form 477 Data from ISPs and submitted to the FCC. While the data paints a grim picture of where competition truly exists, those who read the report should remember that Form 477 Data breaks down information into census blocks. As a result, the Form 477 overstates broadband service availability and the size of coverage areas. With this in mind, we believe the reality on the ground is even worse than what FCC data shows. 

In the report, we shared our thoughts on the data from the FCC:

We have deep hesitations about using this data because of its many inaccuracies, but there is no other feasible option. In any event, this provides a conservative baseline for the problems in the market - though we believe the true level of competition is worse than this analysis shows, neither is tolerable in a country that claims to support a market-driven solution for supplying broadband Internet access. 

Important Findings

Mapping Monopolies and Making Recommendations - Community Broadband Bits Podcast 317

If you haven’t already taken a look at our most recent report, now is your chance to get some insight before you download it and dive in. Profiles of Monopoly: Big Cable and Telecom, written by our Hannah Trostle, recently left ILSR to attend grad school, and Christopher Mitchell, transforms FCC Form 477 data into a series of maps that reveal a sad state of competition in the U.S. broadband market. For episode 317 of the podcast, Hannah and Christopher discuss the report and the main findings.

Download the report here.

Hannah and Christopher provide more insight into the main findings of the report, which analyzes where competition exists and where large national providers fail to invest. The result ultimately creates densely populated areas with more competition for broadband (as defined by the FCC) than rural areas. Due to their de facto monopolies, the top national providers capture huge segments of the population.

Hannah and Christopher also talk about the quality of the Form 477 data and the need for better benchmarks, we learn about why Hannah and Christopher felt that it was time to take the data and turn it into a visual story. You’ll learn more about their methodology in developing the maps and their analysis. Hannah, who created the maps that make the foundation of the report, shares some of the surprises she discovered. The two talk about the Connect America Fund and the policies behind the program and how the results have aggravated lack of broadband in rural America and how cooperatives are picking up the slack where big corporate ISPs are failing rural America.

cover-monopoly-report-2018_0.png If you want to learn more about how cooperatives are running circles around the big ISPs in rural areas, download our 2017 report, Cooperatives Fiberize Rural America: A Trusted Model for the Internet Era.

This show is 37 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Report Dives Deep Into Big Cable and Telecom Monopolies

For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice: The Ultimate Prize

Whether it’s a brand of breakfast cereal, a model of car, or an Internet Service Provider (ISP), those who purchase a good or service know that when they have more options, the options they have are better. The FCC defines "broadband" as connectivity that provides speeds of at least 25 Megabits per second (Mbps) download and 3 Mbps upload; our report fouces on service where ISPs claim to offer this minimum threshold. 

When it comes to ISPs, subscribers often have a faux choice between unequal services, such as one telephone company offering slow DSL and one cable company that offers faster cable Internet access. People in rural America often have even slimmer options because cable ISPs don’t provide broadband in less populated rural areas. In other words, the market has spoken and the market is broken.

Blandin Foundation Report Reveals Federally Subsidized Infrastructure in Minnesota Not Meeting Goals

The Connect America Fund provides annual federal funding to some of the largest telecommunications providers, but it can be hard for local officials to know where these dollars go.

A recent report digs deep into the federal subsidies for Internet service in Minnesota. Researcher Bill Coleman of Community Technology Advisors led a Blandin Foundation project that explored how federal Connect America Fund dollars have been used in two Minnesota telephone exchanges. In the end, researchers found that these networks would likely not meet Minnesota’s state connectivity goals.

Boots on the Ground

While digging through a paper trail of right-of-way agreements and local permits, researchers also went out into the field to find the actual infrastructure in the communities. They identified DSLAMs where fiber-optic lines connect to the copper DSL lines that run to people’s homes.

Using the locations of the DSLAMs, researchers mapped where people can likely receive federal government defined broadband of 25 Mbps download and 3 Mbps upload. The maps also show where people can likely get 10 Mbps download and 1 Mbps upload which is the standard for the Connect America Fund subsidy. 

Result: Little Broadband Access

The 27-page report goes into detail on the connectivity available in the two telephone exchanges. The researchers conclude by explaining:

“In sum, CAF II investments in Minnesota are being spent to build networks that don’t meet today’s federal definition of broadband and won’t meet state goals for the future. Moreover, lack of transparency in proposed CAF II network plans and timelines is making it difficult for impacted communities to plan accordingly to ensure their broadband needs are being adequately met.“ (Page 22)

Read the full report from the Blandin Foundation.

Step-By-Step Advice in 2017 Report on Cooperatives and Broadband

Thanks to the Blandin on Broadband Blog for bringing this report to our attention.

The University of Wisconsin Center for Cooperatives published a report, “Cooperatives and Rural Broadband: A Selective Survey,” in January 2017 on the role of cooperatives in providing broadband service. A Rural Cooperative Development Grant from the USDA (awarded in 2015) funded the project. The report offers step-by-step advice on broadband projects and dives into the details of Wisconsin’s cooperatives.

Key Takeaways

Researchers explore a select number of telephone and electric cooperatives across the country in order to determine the key factors that drive these rural institutions to provide broadband. They then bring this framework to look directly at Wisconsin’s 11 telecommunications and 24 electric cooperatives. 

Instead of focusing on residential service, the Center for Cooperatives narrows in on business parks and the economic development potential of broadband. Their research shows that telecom cooperatives are bringing gigabit connectivity to businesses in the least-densely populated areas. 

Electric cooperatives are also considering how to meet the demand for high-quality connectivity. The report offers an overview of the many ways electric cooperatives have become involved, from supporting local coalitions to offering Internet service themselves. 

For More Info

Read through to the end: the Institute for Local Self-Reliance even gets a shout-out as a resource. Also check out our rural cooperatives page for our latest research. The whole report is available on the University of Wisconsin Center for Cooperatives website.

North Carolina League of Municipalities Releases Report On Better Connectivity Through Partnerships

The North Carolina League of Municipalities (NCLM) released a report in March with several recommendations designed to help the state boost connectivity for residents, businesses, and organizations. NCLM Legislative Counsel Erin Wynia and CTC Technology and Energy President Joanne Hovis authored the report that offers policy changes to encourage smart partnerships.

Download the report, Leaping the Digital Divide: Encouraging Policies and Partnership to Improve Broadband Access Across North Carolina.

The report dedicates time describing different public-private partnership models and the elements that make them distinct. In recent years, the term has been used to describe a broad spectrum of arrangements. We've highlighted partnerships in places like Westminster, Maryland, and Urbana-Champaign, Illinois, where both partners invest and share in risk and reward.

The North Carolina Situation

Wynia and Hovis spend time on the gap of coverage in rural areas vs coverage in urban areas. They compare data from the North Carolina Broadband Infrastructure Office and the FCC’s form 477. The authors explain why FCC data is so flawed and provide examples of real people who’s lives are impacted due to access to broadband, or lack of it, in their community.

Fiber is the best option for future-proof, fast, affordable, reliable connectivity. Wynia and Hovis compare fiber to other technologies and explain we can’t let hype cloud our long-term thinking. We were happy to supply our map of private ISP fiber availability in North Carolina so readers can see where it’s currently deployed in the state.

ACLU Report: Publicly Owned Networks Offer Better Connectivity And So Much More

A new report from the American Civil Liberties Union (ALU) examines municipal networks as a way to protect network neutrality and privacy, and to improve local access to broadband. The report, titled The Public Internet Option, offers information on publicly owned networks and some of the most common models. The authors also address how community networks are better positioned to preserve privacy, bring equitable Internet access across the community, and honor free speech. There are also suggestions on ways to begin a local community network initiative.

Read the full report.

Preserving Online Expectations

The ACLU report dives into the changes the current FCC have made that have created an online environment hostile toward preserving privacy and innovation. When FCC Chairman Ajit Pai and the Republican Commissioners chose to repeal federal network neutrality protections, they handed a obscene amount of power to already overly-powerful corporate ISPs. Ever since that decision, local communities have been looking for alternatives.

Authors of the report describe the ways local communities are using their existing assets and investing in more infrastructure in order to either offer connectivity themselves or work with private sector partners. In addition to having the ability to require network neutrality from partners, communities with their own infrastructure are able to take measures to protect subscribers’ data and implement other privacy protections. The current administration removed privacy protections for subscribers in 2017.

The ACLU offers best practices that rely on three main principles:

1. High-speed broadband must be accessible and affordable for all.

2. Community broadband services must protect free speech. 

3. Community broadband services must protect privacy.

Community-Owned Fiber Networks: Value Leaders in America

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The FCC collects data from Internet Service Providers that reflects census blocks where they offer service to at least one premise. Currently, the Commission does not collect information about rates subscribers pay. A new report from the Berkman Klein Center dives into prices subscribers pay and also looks at trends from national companies as well as local publicly owned networks. The report, Community-Owned Fiber Networks: Value Leaders in America, supports what we’ve always found — that publicly owned networks offer the best all around value for the communities that make the investment. Download the report.

In the Abstract, authors David Talbot, Kira Hessekiel, and Danielle Kehl describe their approach:

We collected advertised prices for residential data plans offered by 40 community-owned (typically municipally owned) Internet service providers (ISPs) that offer fiber-to-the-home (FTTH) service. We then identified the least-expensive service that meets the federal definition of broadband—at least 25 Mbps download and 3 Mbps upload—and compared advertised prices to those of private competitors in the same markets. We found that most community-owned FTTH networks charged less and offered prices that were clear and unchanging, whereas private ISPs typically charged initial low promotional or “teaser” rates that later sharply rose, usually after 12 months. We were able to make comparisons in 27 communities. We found that in 23 cases, the community-owned FTTH providers’ pricing was lower when averaged over four years. (Using a three year-average changed this fraction to 22 out of 27.) In the other 13 communities, comparisons were not possible, either because the private providers’ website terms of service deterred or prohibited data collection or because no competitor offered service that qualified as broadband. We also made the incidental finding that Comcast offered different prices and terms for the same service in different regions.

Pricing Report From Berkman Klein Center: Muni Subscribers Get Better Rates

The FCC collects data from Internet Service Providers that reflects census blocks where they offer service to at least one premise. Currently, the Commission does not collect information about rates subscribers pay. A new report from the Berkman Klein Center dives into prices subscribers pay and also looks at trends from national companies as well as local publicly owned networks. The report, Community-Owned Fiber Networks: Value Leaders in America, supports what we’ve always found — that publicly owned networks offer the best all around value for the communities that make the investment.

Download and read the full report here.

In the Abstract, authors David Talbot, Kira Hessekiel, and Danielle Kehl describe their approach:

We collected advertised prices for residential data plans offered by 40 community-owned (typically municipally owned) Internet service providers (ISPs) that offer fiber-to-the-home (FTTH) service. We then identified the least-expensive service that meets the federal definition of broadband—at least 25 Mbps download and 3 Mbps upload—and compared advertised prices to those of private competitors in the same markets. We found that most community-owned FTTH networks charged less and offered prices that were clear and unchanging, whereas private ISPs typically charged initial low promotional or “teaser” rates that later sharply rose, usually after 12 months. We were able to make comparisons in 27 communities. We found that in 23 cases, the community-owned FTTH providers’ pricing was lower when averaged over four years. (Using a three year-average changed this fraction to 22 out of 27.) In the other 13 communities, comparisons were not possible, either because the private providers’ website terms of service deterred or prohibited data collection or because no competitor offered service that qualified as broadband. We also made the incidental finding that Comcast offered different prices and terms for the same service in different regions.

Cooperatives Fiberize Rural America: A Trusted Model For The Internet Era

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Rural communities across the United States are already building the Internet infrastructure of the future. Using a 20th century model, rural America is finding a way to tap into high-speed Internet service: electric and telephone cooperatives are bringing next-generation, Fiber-to-the-Home (FTTH) networks to their service territories. This policy brief provides an overview of the work that cooperatives have already done, including a map of the cooperatives' fiber service territories. We also offer recommendations on ways to help cooperatives continue their important strides.

Download the policy brief, Cooperatives Fiberize Rural America: A Trusted Model For The Internet Era here.

This report has been updated since we originally published it in 2017. More recent versions of the report can be accessed from the Reports Archive Page.

Key Facts & Figures

Farmers first created utility cooperatives because large private companies did not recognize the importance of connecting rural America to electricity or telephone service. Now, these cooperatives are building fiber infrastructure.

Almost all of the 260 telephone cooperatives and 60 electric cooperatives are involved in fiber network projects. As of June 2016, 87 cooperatives offer residential gigabit service (1,000 Mbps) to their members.

Rural cooperatives rely on more than 100 years of experience. The cooperative approach does not stop with rolling out rural infrastructure, but ensures that their services remain viable and affordable. 

The majority of Montana and North Dakota already have FTTH Internet access, thanks to rural cooperatives. Even one of the poorest counties in the country (Jackson County, Kentucky) has FTTH through a telephone cooperative.