After years of struggling to obtain reliable Internet connectivity, The Hoh Tribe in western Washington has entered a beta trial with SpaceX’s StarLink satellite Internet service, drastically improving the community's Internet access speed and capacity. 

Russ Elliot, Director of the newly formed State Broadband Office, had been working closely with Melvinjohn Ashue, the former Vice-Chairmen of the Hoh Tribe. Russ has a background running an Internet Service Provider (ISP) and is skilled at networking with technology companies to tap into resources and opportunities to help connect reservations, rural communities, and others. 

Notably, Washington state emergency responders had also begun using StarLink in areas decimated by wildfires and since, StarLink has had a positive working relationship with people within the Washington state government. When Starlink’s beta began, Russ caught wind and introduced Starlink’s people to the Hoh tribe, and they shared their ongoing difficulties. Starlink was eager to help and excited that the Hoh tribe reservation was well positioned in relation to the satellites Starlink had in orbit at the time. 

A Plug and Play Broadband Solution

The setup was relatively fast, taking about a month in all, and logistically not complicated. Starlink held virtual meetings with the Hoh tribe council explaining the technology, setup, and service. The company also sent representatives to the Hoh reservation to test out the product on site, and after the tribe council discussed the service with community members 18 of 23 homes signed up and the satellite receiver kits were sent out shortly after. 

Melvinjohn explained that “out of box to connectivity was about 5 minutes.” In the first week he tested speeds between 58 and 65 Mbps at each household, and more recently speeds had increased to about 179 Mbps. The Hoh Tribe’s council agreed to a three-year contract with an initial beta period, but the pricing for this agreement has not been disclosed. The tribe is paying for this...