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Ting! Holly Springs, NC to Get a Gig

While Google Fiber and AT&T focus on the large cities of the Research Triangle of North Carolina, the small town of Holly Springs is pursuing a third option. 

Holly Springs will be the third town to see Ting’s “crazy fast fiber Internet.” After a successful foray into the U.S. mobile service market, the Toronto-based company Ting has started to provide Internet service by partnering with local governments. Ting will offer 1 Gbps in Holly Springs by building on the town’s $1.5 million municipal fiber network. 

Muni network restricted by state law

Holly Springs, with a population of almost 30,000, has worked hard to improve its connectivity. In mid-2014, they completed a 13-mile fiber Institutional network (often called an “I-Net”) to connect the municipal buildings and other public institutions, such as schools and hospitals. 

Unfortunately, when business and residents wanted to connect to the network, a North Carolina state law prevented the town from providing Internet services directly.  As it became obvious that Google Fiber would not pass through the town, leaders worked with a consulting company to try to draw in a private Internet service provider (ISP).

Ting! Innovative Partnerships

The locked-up potential of that fiber helped attract Ting. The municipal network's unused fiber will function as a backbone for Ting to deploy its own last-mile infrastructure, which will provide connectivity directly to homes and businesses.

Westminster Homes Now Receiving Gig Internet Access From Ting

After several years of planning, deployment, and the formation of a partnership with Ting, Westminster's fiber network is now serving its citizens. In August, local CPA Tim Redmond and his wife Allison were the first to get gigabit Internet access, according to a Ting press release.

Apparently, Redmond has been waiting for some time to be able to access such speeds online:

Redmond has followed along with Westminster’s efforts to get the gig for city residents. He first learned of gigabit fiber Internet coming to town in a pretty low-tech way. “We got our water bill and there was an enclosure. It described that fiber optic Internet was coming to Westminster” and introduced Ting Internet as the service provider for Westminster.

It was welcome news; Redmond has been following fiber since his college days when Verizon started to push FiOS in Baltimore. When it became clear that big providers aren’t willing to go anywhere but a major metro, he became despondent. OK, despondent might be a slight overstatement. “I was bummed,” is what he actually said.

Redmond first used his new gig Internet access to fire up his computer and telecommute to his office. Like many residents in Westminster, he will use the network to do more of the same - something he could only wish for prior to the city's initiative to bring publicly owned infrastructure to town.

Listen to Chris interview Dr. Robert Wack, the man who spearheaded the initiative, in episode #100, and Tucows CEO Elliot Noss, parent company of Ting, in episode #134 of the Community Broadband Bits podcast.

Gigi Sohn Celebrates Self-Reliance Among NATOA Members

In a September 9th speech to the National Association of Telecommunications Officers and Advisors (NATOA), Gigi Sohn, Counselor to the Chairman at the FCC, encouraged government officials to build their own networks. She told attendees at the annual conference in San Diego:

Without question, the landscape is changing for local governments, but in a good way. Most significantly, the future is not in cable, but in broadband. Even the cable operators acknowledge this.

Rather than wait for incumbent ISPs to build the network your cities want and need, you can take control of your own broadband futures. Rather than thinking of yourselves as taxers and regulators, which has been the traditional role, you can think of yourselves as facilitators of the kind of services you’ve been begging the incumbents to provide for years.

This is incredibly exciting, and I’m sure somewhat frightening. But the new model for local governments looks to benefit their citizens through externalities, not direct revenues. 

Sohn referred to networks in Sandy, Oregon, where gigabit connectivity is available for approximately $60 per month. She also mentioned the increasing role of partnerships like the one between Westminster, Maryland and Ting. Sohn commented on the changing approach at the FCC:

We are making changes of our own at the FCC to reflect the shifting broadband landscape and make sure that we seize the new opportunities and mitigate the challenges. For example, we pre-empted restrictions on community broadband in response to petitions from community broadband providers in Tennessee and North Carolina.

Read more of Sohn's speech online at the FCC website.

P3 between Westminster and Ting is “Community Broadband Innovative Partnership of the Year”

The National Association of Telecommunications Officers and Advisors (NATOA) recently named the public private partnership (P3) between the City of Westminster, MD and Ting Inc. as 2015’s “Community Broadband Innovative Partnership of the Year.”  NATOA will officially honor the partnership at their Community Broadband Awards ceremony in San Diego this week.  

In a press release NATOA praised the P3 “...for showcasing an entirely new approach in public private partnerships to reach the common goal of bringing next generation fiber broadband to communities while demonstrating the possibility of creative solutions.”  In Ting’s own press release announcing the award, they described their unique arrangement as private partners in Westminster’s initiative aimed at providing their rural community of more than 18,000 people with blazing fast fiber internet service:

“We have agreed to an open access model. For a period of time at launch, Ting will be both the exclusive network operator and the exclusive service provider. After that, while we will maintain the exclusive role of network operator, we will open up the network to competitive service providers. That gives Westminster the dual benefits of stability and competition. They know that the network will be managed competently by one closely managed relationship. They also know that their businesses and residents will benefit from having many providers competing to offer them the best service at the best price.”

Public Private Partnerships: A Reality Check

When Westminster, a community of 18,000 in rural Maryland, found itself with poor Internet access that incumbents refused to improve, it decided to join the ranks of a growing trend: public-private-partnerships between local governments and private companies to invest in next-generation Internet access. They are now working with Ting - one of a growing number of private sector firms seeking partnerships with cities – though how partnerships are structured varies significantly across communities.

In building an infrastructure intended to serve the community for decades, city leaders knew Westminster should retain ownership of the network to ensure it would remain locally accountable. Ting is leasing fiber on the network and providing Internet services to the community with plans to offer some type of video in the near future. The public-private-partnership (or “P3”) includes a temporary exclusivity arrangement for two years or when a minimum number of subscriptions are activated. Westminster will then have the ability to open up its network to other providers in an open access arrangement. 

Communities are realizing that if they want better connectivity, they need to take matters into their own hands. As local leaders wade through the complex process of planning, financing, and deploying Internet network infrastructure, P3s are becoming more common. Communities with little or no experience in managing fiber optic networks may assume that P3s are safer or easier. That may be true or not depending on the specific P3 approach; the data is only starting to come in. P3s have been relatively rare compared to the hundreds of local governments that have chosen to build their own networks in recent decades.

Partnerships will continue playing a larger role  when improving local connectivity but this area is still maturing – there are already a few examples of successful P3s though many will also recall the failed Gigabit Squared P3 approach

Municipal Networks and Small ISP Partners to FCC: Title II Not a Problem

A group of municipal leaders and their private sector small ISP partners submitted an ex parte filing with the FCC today stating that they see no reason to fear Title II reclassification of Internet access. The statement, signed by a variety of towns and providers from different areas of the country is reproduced in full:

Dear Chairman Wheeler,

As a group of local governments and small ISPs that have been working to expand the highest quality Internet access to our communities, we commend you for your efforts to improve Internet access across the country. We are committed to a free and open Internet without blocking, throttling, or discriminating by ISPs.

As local governments and small ISPs, we wanted to ensure you are aware that not all local governments and ISPs think alike on matters like reclassification. For instance, on July 18, 2014, the mayors of New York City; Portland, Oregon; and San Francisco called on you to issue the strongest possible rules to guarantee Net Neutrality. Each of these communities is also taking steps to expand and improve high quality Internet access to their businesses and residents.

Our approaches vary but are already resulting in the highest level of service available because we are committed to expanding high quality Internet access to supercharge local economies and improve quality of life. We have no interest in simply replicating older triple play model approaches. We want to build the infrastructure of the future and we see nothing in the proposed Title II reclassification of Internet access that would hinder our ability to do that. As Sonic CEO Dane Jasper has strongly argued, ISPs that don’t want to interfere with their subscribers’ traffic should expect a light regulatory touch.

We thank you for your leadership during this difficult period of transition. We understand that many of our colleagues have trouble trusting the FCC given a history that has, in many cases, ignored the challenges small entities face in this industry. But whether it has been increasing the speed definition of broadband, or calling for the removal of barriers to community networks, we have been impressed with your willingness to take on powerful interest groups to ensure the Internet remains a vibrant, open platform.

We look forward to working with you to ensure that future rules recognize the unique challenges of small providers and innovative approaches to expanding access.

Sincerely,

Ting Delivering FTTH Is Great News for Community Fiber - Community Broadband Bits Episode 134

In recent weeks, we have been excited to see announcements from Ting, a company long known for being a great wireless provider (both Lisa and I are customers), that is now getting into FTTH deployments. The first announcement was from Charlottesville where it acquired another company. Last week they announced a partnership with Westminster, Maryland

This week we interview Elliot Noss, CEO of Tucows, which is the parent of Ting. Elliot has long been active in preserving and expanding the open Internet. We discuss many issues from Ting's success in wireless to cities dealing with permitting and access in rights-of-way to Ting's willingness and enthusiasm to operate on municipal fiber open access networks. We finish with some musings on upcoming over the top video technologies like SlingTV from Dish. Both Elliot and I are presenting at the upcoming Freedom to Connect event in New York City on March 2 and 3rd. 

This show is 27 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Persson for the music, licensed using Creative Commons. The song is "Blues walk."

Gigabit Muni Fiber Partnership: Westminster and Ting

Westminster's city council just voted unanimously to establish a partnership with Ting, reports the Carroll County Times. Known primarily as a mobile service provider, Ting wants to offer Internet services via the new municipal fiber optic network. Ting announced earlier this month that it would soon begin offering Internet service in Charlottesville, Virginia as well.

In their own announcement about the partnership, CTC Technology & Energy's Joanne Hovis described the arrangement:

The City will fund, own, and maintain the fiber; Ting will lease the fiber and provide all equipment and services. Ting will pay the City to use the fiber—reducing the City’s risk while enabling Ting to offer Gigabit Internet in Westminster without having to build a fiber network from scratch.

CTC has worked with Westminster since the beginning to analyze the community's situation, assets, and challenges. 

We have watched Westminster's idea blossom into a pilot project and then go full bloom to a planned 60-mile network when demand dictated nothing less. The project has been community driven and community minded. It comes to no surprise to us that a straight shooting, consumer minded provider such as Ting would be the partner Westminster would choose.

Dr. Robert Wack, city council member and local project leader told the Times:

"From the very beginning, it was obvious that they [Ting] understood what we were trying to do," said Council President Robert Wack. "We got a lot of feedback from other responses that was questioning to flat-out skeptical."

Ting considers the arrangement an organic step for them. From the press release:

Ting to Offer Fiber Internet Service in Charlottesville

Comcast may be an ISP Goliath, but a new David will soon move to Charlottesville. Tucows Inc., recently announced that it plans to begin serving as an ISP in the area and will eventually expand to other markets.

In a Motherboard article, CEO Elliot Noss said:

"At the simplest level, we'll be offering a lot more product for the same price, and a much better customer experience. We want to become like a mini Google fiber."

The company began in the 1990s and is known for registering and selling premium domain names and hosting corporate emails accounts. Two years ago they ventured into wireless cell service and were immediately praised for their top notch customer service and no-frills billing. Tucows promises to fill the customer service gap left by incumbent Comcast, one of the most hated companies in America.

Tucows will operate its Internet service under its cellular brand, Ting. It will take over existing fiber infrastructure owned by Blue Ridge InternetWorks and will begin serving customers as early as the first quarter of 2015. Ting hopes to be able to charge less than $100 per month for gigabit fiber service. Comcast charges $90 per month for 50 Mbps and CenturyLink charges $40 per month for 10 Mbps in Charlottesville.

As far as "fast lanes" go? From the Motherboard article:

Noss said that the company is dedicated to net neutrality as a "sensible business practice" and said "it's our responsibility to make sure content like Netflix is fast on our network. We're not looking for content providers to pay us in a double-sided fashion."

Ting reaffirms that philosophy on the Ting Blog:

Tucows believes very strongly in the open Internet. Up until now, there wasn’t a whole lot we could do but educate, agitate and contribute. Getting into fixed access, owning our own pipe, is an opportunity for us to practice what we preach when it comes to the open Internet and net neutrality.