Tag: "upgrade"

Posted December 17, 2014 by Lisa Gonzalez

The Tullahoma Utilities Board (TUB) began offering gigabit service in 2013 through its municipal FTTH network, LightTUBe. In a recent press release the TUB announced it has lowered the price of residential gig service to $99.95 per month

In addition to slashing the price for the highest tier, TUB increased all other Internet speeds at no additional cost. This is the sixth time since its 2008 deployment that LightTUBe customers have enjoyed a free speed increase. From the LightTUBe website:

New LightTUBe Prices

Brian Skelton, TUB General Manager, said in the press release:

“We’ve grown our Internet business in such a way that we can offer Gigabit speeds at a more affordable price.” 

Skelton has said in the past that the decision to offer Gigabit Internet was an easy one. 

“We want to make Tullahoma a much more desirable location for technology companies to locate, due to our ultra-high speed Internet and our highly skilled workforce,” he explained in spring of 2013. “Tullahoma is light-years ahead of most cities in the United States with the ability to offer these incredibly fast Internet speeds.”

LightTUBe has brought jobs to the community, increased the efficiency of the electric utility through a smart metering program, and implemented a "TV Everywhere" option for customers. Even thought the network is restricted by state law, it has remained financially stable while keeping rates in check.

Posted December 11, 2014 by Lisa Gonzalez

Muscatine Power & Water (MP&W) announced in late November that it will upgrade its municipal hybrid fiber coaxial (HFC) communications network to an FTTH network. The upgrade will allow Muscatine to offer gigabit speeds. Construction is set to begin in 2016; the FTTH network is scheduled to go live in 2017.

According to the press release, the community hopes to capitalize on the new technology for economic development opportunities, better residential services, and replace an aging system with future proof infrastructure. From the press release [PDF]:

Consideration was also given to two other plans that would have either maintained or incrementally improved the existing HFC system. As stewards of the public trust, the Board of Trustees felt the other options were costly short-term fixes and that FTTH was clearly the superior option.

“Tonight’s decision assures that Muscatine Power and Water will continue to be a leader in telecommunications,” said LoBianco, “the new system will be able meet the bandwidth needs of the community for years to come while reducing maintenance and improving reliability. It ensures that the communications capabilities in Muscatine are as good as in any large city which enjoys the benefits of FTTH technology.”

Muscatine sits in the far southeast corner of the state and is home to approximately 29,000 people. The community established a municipal water utility in 1900, an electric utility in 1922, and its communications utility in 1997. According to the press release, the community was unhappy with the previous incumbent and an overwhelming majority of local voters elected to establish what is now called MachLink. The network offers video and Internet access.

A Muscatine Journal article reporting on a recent meeting of the Board of Water, Electric, and Communications Trustees notes that the project will be funded with an interdepartmental loan, one of the three most common funding mechanisms. (For more on funding municipal networks, check out our fact sheet [PDF].)

The article also...

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Posted September 29, 2014 by Lisa Gonzalez

For one of the fastest municipal networks in the U.S., travel to Santa Monica and sample City Net. The City just announced network capacity and speed upgrades to 100 Gbps. City Net is available to many local businesses and connects key community anchor institutions.

The entertainment, tech, and healthcare industries have a strong presence in Santa Monica and City Net officials expect them to be among the first to take advantage of the upgrade. Other area businesses are applauding the upgrade. From the press release:

Jeremy Foint, IT Manager of Loews Santa Monica Beach Hotel overwhelmingly approves, “With the annual American Film Market campus, tech expos, and Fortune500 corporate events convening in Santa Monica, it’s comforting to know Loews can accommodate the most demanding network requirements. I know CityNet will take care of us.”

We dug deep into the story of this publicly owned network for our case study, Santa Monica City Net: In Incremental Approach to Building a Fiber Optic Network. We also spoke with CIO Jory Wolf for episode #90 of the Community Broadband Bits podcast. Santa Monica took a measured approach by reinvesting funds they saved when they ended leased services. They now offer dark and lit fiber. The community has won numerous awards.

Posted July 24, 2014 by Lisa Gonzalez

Spencer Municipal Utilities (SMU) in Iowa is expanding an upgrade project to bring fiber to approximately 2,000 additional premises. A little over a year ago, we reported on the switch from coax cable to fiber for 700 municipal network customers with no rate increase. According to the Spencer Daily Reporter, the original project is almost completed; the expanded upgrade will cost approximately $4.5 million.

Amanda Gloyd, marketing and community relations manager, told the Daily Reporter:

Since SMU first began offering Internet service to customers the amount used by customers has increased and we expect to see that continue. For example, the average peak usage from customers in the fall of 2010 was 125MB and today it averages around 800MB with maximums over 1,200 MB. The project to convert the whole town of Spencer will take several years and we continue to develop plans for future projects.

In April, the SMU Board of trustees approved a modest rate increase for video and Internet access to help defray increased costs for video content and increased demand on the system. The last time rates went up for video service was early 2013; residential Internet access rates have remained the same since November 2011.

New rates went into effect on June 1. Internet access rates range from $20 per month for 1 Mbps/256 Kbps to $225 per month for 100 Mbps/10 Mbps. Basic level video service begins at $14 per month; "Basic Plus" is $50.75 per month. Digital service and a range of channel choices are available as add-ons.

SMU also provides voice and partners with T-Mobile to provide wireless phone service in the community. The network began serving customers in 2000.

Spencer, population 11,300, is located in the northwest section of the state. In the Community Broadband Bits podcast episode #13, Chris spoke with Curtis Dean of the Iowa Association of Municipal Utilities (IAMU). Dean shared a story about...

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Posted August 14, 2013 by Lisa Gonzalez

Customers subscribing to Xmission via UTOPIA just received a free upgrade. Subscribers to the 50 Mbps service are now receiving 100 Mbps at no extra charge. The Free UTOPIA blog ran the announcement along with this tip:

One thing to note is that if you aren’t seeing those speeds, you may need to upgrade your router. Most routers, even newer ones, don’t include a 1Gbps WAN port which often serves as a bottleneck. Older 802.11 a/b/g routers also create choke points on the wireless side. All said, that’s a pretty nice problem to have, isn’t it?

Indeed it is...

We reported on Xmission's decision to keep customer data private and we interviewed Pete Ashdown, founder of Xmission, and Todd Marriott from UTOPIA in Episode #3 of the Broadband Bits podcast. The two talked with Chris Mitchell about the services they provide and some of the challenges they have faced as a publicly owned network and a local provider.

This announcement is no surprise for our readers. We often report on free or modestly priced speed increases from publicly owned networks and providers that deliver services via publicly owned infrastructure. In contrast, the news is regularly speckled with stories about increased rates with no increase in speeds from the large national providers. 

Posted April 3, 2013 by Lisa Gonzalez

Spencer Municipal Utilities (SMU) of Spencer, Iowa, will be replacing old copper cable with fiber this summer. According to the Daily Reporter, customers can expect the upgrade with no increase in rates. From the article:

"Just like internet service has evolved from dial up to DSL and cable modem, fiber will give customers the next level of service to continue to improve the way they live, work and play here in Spencer," Amanda Gloyd, SMU marketing and community relations manager," said.

"We want to keep our customers on the cutting edge," she said.

Plans are to upgrade around 700 customers in one section of town during this first phase at a cost of around $2 million.

"This project is all paid for with cash in the bank," [General Manager Steve] Pick said. "This is an investment in the system."

SMU has offered telecommunications services to customers since 2000 and supplies water, electric, cable tv, Internet, telephone, and wireless service in the town of about 11,000. Rates for Internet range from $20 to $225 per month with cable tv analog Basic service as low as $14 and Basic Plus at $46. As options are added, monthly fees increase.

We see regular upgrades in service with little or no increase in price from many municipal networks. Comparatively, increases in price with little or no increase in service is a typical business decision from the private sector. Unlike AT&T, CenturyLink, or Time Warner Cable, municipal networks like SMU consider customers to be shareholders, and do what is best for the community at large.

We spoke with Curtis Dean of the Iowa Association of Municipal Utilities for episode 13 of the Community Broadband Bits podcast. He told us about the tradition in Iowa for self-reliance and its manifestation in the telecommunications industry.

Curtis also told us about Hansen's Clothing, a century-old men's clothier in Spencer. This community staple was on the edge of closing its doors until broadband came to town. Hansen's was able to begin selling high quality clothing online, offering pieces...

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