Comcast may be an ISP Goliath, but a new David will soon move to Charlottesville. Tucows Inc., recently announced that it plans to begin serving as an ISP in the area and will eventually expand to other markets.

In a Motherboard article, CEO Elliot Noss said:

"At the simplest level, we'll be offering a lot more product for the same price, and a much better customer experience. We want to become like a mini Google fiber."

The company began in the 1990s and is known for registering and selling premium domain names and hosting corporate emails accounts. Two years ago they ventured into wireless cell service and were immediately praised for their top notch customer service and no-frills billing. Tucows promises to fill the customer service gap left by incumbent Comcast, one of the most hated companies in America.

Tucows will operate its Internet service under its cellular brand, Ting. It will take over existing fiber infrastructure owned by Blue Ridge InternetWorks and will begin serving customers as early as the first quarter of 2015. Ting hopes to be able to charge less than $100 per month for gigabit fiber service. Comcast charges $90 per month for 50 Mbps and CenturyLink charges $40 per month for 10 Mbps in Charlottesville.

As far as "fast lanes" go? From the Motherboard article:

Noss said that the company is dedicated to net neutrality as a "sensible business practice" and said "it's our responsibility to make sure content like Netflix is fast on our network. We're not looking for content providers to pay us in a double-sided fashion."

Ting reaffirms that philosophy on the Ting Blog:

Tucows believes very strongly in the open Internet. Up until now, there wasn’t a whole lot we could do but educate, agitate and contribute. Getting into fixed access, owning our own pipe, is an opportunity for us to practice what we preach when it comes to the open Internet and net neutrality.

“There are companies that do what we do, but we can do it in hours, and they can take weeks,” said Posey. “Anywhere else, it would take a lot more time and a lot more money ... Chattanooga is essential to our business model.”

Al Jazeera America's Peter Moskowitz recently spoke with Clay Posey, one of the entrepreneurs flocking to Chattanooga for the network. Posey works in one of the startup incubators there, Co.Lab, developing his idea for pre-operative models that allow surgeons to prepare before operating on patients.

While Chattanooga may not be the norm and may not be an easy venture for every municipality, it lifts the bar. From the article:

“Whenever a corporation like Comcast wants to do something like raise prices, we can point at Chattanooga and say, ‘Why can’t we have something like that?’” said Christopher Mitchell, head of the community broadband networks initiative at the nonprofit Institute for Local Self-Reliance. “It establishes a baseline or at least an aspirational standard.”

The article describes lobbying efforts by large corporate providers designed to stop the municipal networks model. Another Chattanooga entrepreneur told Moskowitz:

“Having public or quasi-public Internet service providers is a good solution to consolidation because they most likely won’t be sold,” said Daniel Ryan, a local Web developer who helped run the digital operation of Barack Obama’s 2012 presidential campaign. “Do I think if every city did this, Comcast would go out of business? No. But it means there will always be competition.”

Moskowitz included a brief historical summary of the network, its contribution to the electric utility, and the challenges created by state barriers. He included our Community Broadband Networks map.

We last reported on Arlington County, Virginia, in the summer of 2012 when they were into phase II of their publicly owned fiber network deployment. At the time, the community planned to use the dark fiber network for public schools, traffic management, and public safety. That plan will now include local businesses.

ARLnow reports that ConnectArlington will work with a third-party consultant to manage dark fiber leasing to multiple service providers. They will also dedicate a portion of the dark fiber for government use. The County expects the project to be complete by early 2015. From the press release:

Additionally, the County will work directly with property owners and various businesses to ensure they have the opportunity for this high-speed and secure fiber line via direct access to buildings. Arlington universities, research centers, government buildings and Federal agencies will also be connected – providing additional collaboration opportunities at unprecedented levels of speed and security.

When the Arlington County government developed the network, they installed additional conduit for future use. A public safety initiative to connect several radio towers allowed ConnectArlington to expand the anticipated footprint. An Intelligent Traffic System (ITS), funded with a federal grant, required street excavation so the county installed additional conduit and fiber. Arlington County also took advantage of an electric power grid upgrade, co-locating dark fiber along the grid placed by the local electric provider.

Other communities have taken a multi-faceted long-term approach, considering their own needs with an eye on economic development. Capitalizing on unique opportunites can reduce costs, speed up a deployment, and allow the local community to better manage their projects.

Alexandria, Virginia's City Council is talking about broadband. In a recent DelRay Patch article, Drew Hansen reported that Councilman Justin Wilson recently addressed the Del Ray Citizen's Association to advocate for a plan to improve local connectivity. From the article:

“We’re still dealing with severe budget issues and dropping $300 million on a huge broadband system is not a reality,” he said. “But the first thing we need is a plan.”

According to the article, Alexandria has traveled down this path before with attempts to work with private providers:

In the late 2000s, the city saw a deal with EarthLink to bring free municipal Wi-Fi and competitive service to consumers fall through when the CEO suddenly passed away. Then Verizon made a decision not to build any new FiOS networks as Alexandria was looking for a provider, leaving the city in the lurch.

As is often the case, Verizon is not convinced Alexandria is worth the investment:

“I reached out to Verizon a few months ago and they didn’t even want to meet,” Wilson said. “I think that shows where we are. The city is going to have to be more aggressive. I think we’ve reached the end of big infrastructure build and we’re seeing some new models.”

Wilson raised the possibility of conduit installation in Alexandria in preparation for fiber installation. The community will soon be updating sewers in parts of town. 

“We have a responsibility to our residents to create competition,” Wilson said. “If the private sector doesn’t do it, there are some things we can do.”

The Wired Road, a community-owned open access network, provides affordable fiber connectivity in rural Virginia. The network recently upgraded and now offers Gigabit commercial service in the Blue Ridge Crossroads region. From the press release:

“America only has a few networks offering 1 Gigabit Broadband Services; it’s awesome that we have that technology here in our backyard,” Stated Scarlett McGrady with The Wired Road Authority. "Availability of technologies like this is vital for this area to grow," said McGrady.

The network still offers fiber and wireless services at basic speeds to private and business customers in Carroll and Grayson Counties. The Wired Road encourages competitive rates for the region with its open access model. Lingo Networks, 1Point Communications, and LSNet all offer Internet access to Wired Road customers. 

For more on The Wired Road story, listen to Christopher interview McGrady in Episode 31 of the Broadband Bits Podcast.

Congrats to the people and businesses in The Wired Road service area!

Danville's open access network has fueled economic development in the Virginia community's resurgence after tobacco’s demise and job losses from a once thriving textile industry put a hurt on the local economy. Danville’s technological prowess is now attracting companies from China, in addition to other economic development gains we covered previously.

Jason Grey, nDanville’s Network Manager, told us that Zeyuan Flooring International, a Chinese wood floor manufacturer, is locating its first U.S. facility in Danville. Zeyuan CEO, Sindy Cui, said the company initially thought about locating in Los Angeles, but was eventually swayed by the hospitality and resources available in Danville. Zeyuan plans to invest $15-million in a 40,000 square foot manufacturing plant that will employ 100 people within three years.

Zeyuan is the second Chinese company to locate in Danville in the past year. Last September, Chinese furniture assembler GOK International announced it will invest $12.5-million to establish its U.S. headquarters and showroom in Danville. GOK International plans to employ 300 people within three years.

Not coincidentally, both companies are locating in Cane Creek Centre, one of Danville’s five industrial parks connected to nDanville’s fiber network. Serving businesses was a high priority in building the network. As the first fully automated open-access network in the country, nDanville passes more than 1,000 businesses including every parcel in each of the industrial parks. Many businesses take 100-Mbps fiber connections, some take advantage of 1-Gbps connections. 

These recent additions to Danville’s thriving commercial sector are just the latest in a steady string of economic development successes for the area that include the likes of Goodyear and IKEA. And it’s not just manufacturing. 

BVU in Bristol is now offering Quantum Home, a security and home management system that uses the community's publicly owned fiber network. The system allows home owners to also manage lights, temperature, and appliances from anywhere using a computer, tablet, or smartphone. For a quick video demo, check out the BVU website.

Installation costs range between $200 to $2,000 for installation and monthly charges are $39.95 - $49.95. Comcast offers a similar service, Xfinity Home, and requires installation fees to be paid in full when the system is installed. BVU plans to allow customers to amortize the installation fees over 12 months if they wish.

BVU launched OptiNet in 2001 and offers reliable triple-play at affordable prices in Bristol and surrounding areas. We talked with Jim Baller about the history of publicly owned networks in Episode #57 and Episode #63 of the Community Broadband Bits podcast. BVU's OpiNet played a prominent role as one of the first publicly owned completely fiber triple-play networks.

Tricities.com reporter David McGee recently attended a BVU Board of Directors meeting where management described the new service.

“This is an exciting new service that is actually in the market and we’ve already been selling it,” [Authority interim CEO Mike] Bundy told the board... "It will be not just home security but home automation. It’s cutting-edge technology.”

The Star reports that the Roanoke City Council unanimously voted to work with surrounding communities to form a broadband coalition. We reported Roanoke County,  Botetourt County, Salem and the town of Roanoke were in the process forming the Roanoke Valley Broadband Authority. Local community leaders took the first step in Roanoke, where the community has already set $1 million aside for the venture.

The Authority is starting out with support from the local media. A Roanoke Times editorial addressed the situation in the Valley and stressed the importance to act quickly:

There is no time to waste in building a broadband Internet structure that will keep the Roanoke Valley competitive. Without it, the region will wither and watch futilely while others whiz by. They already are.

…

The board will need to make many decisions with little time to tarry since the region’s capabilities are lagging. Businesses already are encountering hiccups when overloading the existing network. And other regions beckon with faster speeds. The Roanoke Valley is too large and well off economically to have qualified for federal funds and tobacco-relief funds that have brought broadband to rural and struggling areas in Southside and far Southwest Virginia. But it isn’t large enough to attract providers that would build bigger, better networks in order to compete for customers.

...

The region has no choice but to build its own network. An authority charged specifically with that task should best be able to hire the experts and vet the options so that Roanoke Valley accelerates to warp speed.

Roanoke Valley map from Foundation For Roanoke Valley

The Roanoke Valley, nestled in Virginia's Blue Ridge Mountains, grapples with the same connectivity problems facing many communities in rural Virginia. Private providers have few incentives to invest in next-generation Internet networks because the low density population promises too little profit. 

Like Danville, Bristol, and the Rockbridge area, communities in the Roanoke Valley are taking matters into their own hands. A February 2013 Roanoke Times news article reported that local businesses and regional governments collaborated to fund a $50,000 study. The study recommended creating a broadband authority to investigate the possibility of building an open access network. The Roanoke Times has more recently reported that public hearings are on the schedule for August:

Public hearings are coming up next month in the city and county of Roanoke, Salem and Botetourt County on a plan for local governments to band together to form a Roanoke Valley Broadband Authority. It could work with the private sector to create a regional open-access, fiber-optic Internet network that would allow large and small service providers to compete on a level playing field. [A PDF of the schedule includes the proposed resolution and Articles of Incorporation for the Authority.]