After years of struggling to obtain reliable Internet connectivity, The Hoh Tribe in western Washington has entered a beta trial with SpaceX’s StarLink satellite Internet service, drastically improving the community's Internet access speed and capacity. 

Russ Elliot, Director of the newly formed State Broadband Office, had been working closely with Melvinjohn Ashue, the former Vice-Chairmen of the Hoh Tribe. Russ has a background running an Internet Service Provider (ISP) and is skilled at networking with technology companies to tap into resources and opportunities to help connect reservations, rural communities, and others. 

Notably, Washington state emergency responders had also begun using StarLink in areas decimated by wildfires and since, StarLink has had a positive working relationship with people within the Washington state government. When Starlink’s beta began, Russ caught wind and introduced Starlink’s people to the Hoh tribe, and they shared their ongoing difficulties. Starlink was eager to help and excited that the Hoh tribe reservation was well positioned in relation to the satellites Starlink had in orbit at the time. 

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A Plug and Play Broadband Solution

The setup was relatively fast, taking about a month in all, and logistically not complicated. Starlink held virtual meetings with the Hoh tribe council explaining the technology, setup, and service. The company also sent representatives to the Hoh reservation to test out the product on site, and after the tribe council discussed the service with community members 18 of 23 homes signed up and the satellite receiver kits were sent out shortly after. 

Less than seven months has passed since the city of Anacortes, Washington (pop. 17,000) connected the very first subscriber in a pilot project for its municipal network. In the interim, thousands of households have signed up, construction continues at full-steam, and local officials are looking forward to years of providing fast, affordable, reliable service to those living on Fidalgo Island.  

Five Years in the Making

We’ve been following Anacortes since 2015, when the city first began discussing the issue, watching as as local leaders and stakeholders assessed community needs, the state of broadband in the area, and options available to them, and much has changed. Read through our previous coverage if you’re interested in how things unfolded, but by the early part of 2019 the city had decided to pass on the other options and build, maintain, and operate the network themselves. 

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Seattle, Washington sits at the technology epicenter of the Pacific Northwest, and its residents have historically enjoyed better wireline Internet access options than many Americans across the country. A new report, Seattle Internet for All [pdf], provides a wealth of analysis which identifies those remaining in the city who struggle to get online. And while it outlines a detailed set of steps the city can do to reach the 5% or so of residents who report not having any subscription, most of them remain small, with no bold strategies offered to solve the connectivity gap once and for all.

The report comes as a result of the Internet for All Resolution passed by the city council in July in order to address digital divide amplified by the ongoing pandemic. While the city has been successful in increasing Internet access over the last five years, there are important income- and race-based gaps that still need to be fixed. Currently, the report says, 17,575 households with 37,365 residents sit on the other side of the adoption gap, and it concludes that the majority of the disparity is driven by affordability and a lack of digital skills.

Summary of Findings

The report argues that Seattle remains one of the most connected cities in the country, with 93% of the city having access to gigabit broadband from one or more Internet Service Providers (ISPs); according to the FCC Form 477 data (which itself overstates competition) that number sits at 75%, but in either case it's worth noting that for Comcast and Wave subscribers this will be asymmetric gigabit with far slower upload speeds. 

As the novel coronavirus has spread across the United States, so too have efforts to bring Internet access to digitally disconnected households during a time of nationwide social distancing. Washington and Massachusetts are on different coasts, but both states are working with publicly owned broadband networks to deploy emergency Wi-Fi hotspots in underserved communities in response to the Covid-19 pandemic.

In Washington, a state-led initiative is deploying hundreds of new Wi-Fi access points with the help of community networks, including Northwest Open Access Network (NoaNet), a statewide middle-mile network, and several Public Utility Districts (PUDs). And on the other side of the country, Massachusetts has enlisted the help of municipal network Whip City Fiber to establish Wi-Fi hotspots in communities with poor connectivity.

The drive-up public hotspots will allow residents of both states to complete online school assignments, apply for unemployment insurance, and connect with healthcare providers, among other essential tasks.

“We’ve all been in a position where we understand to connect to the world during this really challenging time, Wi-Fi is essential,” said Dr. Lisa Brown, Director of the Washington Department of Commerce, during a livestreamed launch of the state Wi-Fi initiative.

Washington Partners with PUDs for Wi-Fi

Grays Harbor Public Utility District (PUD) recently received a $50,000 Washington state grant to conduct a feasibility study in order to determine the best route for expansion of their open access broadband infrastructure into Oakville and the Chehalis Indian Reservation. Both areas are considered underserved and some areas in the region have no Internet service available to residents or businesses.

The Reasons Are There

The Commerce Department’s Public Works Board awarded the $50,000 grant and eight other grants for eight other feasibility studies around the state. The funds will likely pay for the entire study and, according to director of PUD Core Service Rod Hanny, will determine the best route for a fiber line and identify "right-of-way issues, permitting requirements, construction costs, and whether the project would fit the needs of the communities and the utility itself."

Officials at the PUD say that they've received many requests from residents and businesses in the area to establish fiber infrastructure for Internet access. The PUD also wants to put fiber in place in order to improve other utility operations. Currently a substation in the area is monitored via satellite and a fiber connection would be create a more reliable method of communication. If the feasibility study reveals that a project would be a beneficial investment for the region, the project would take roughly a year to complete.

Open access networks offer opportunities for competition and innovation that networks owned and operated by one entity can’t provide. We've written about open access networks owned, operated, and funded by public entities; now private investors are increasingly attracted to these competitive, fiber optic environments.

Changing Paradigm

Over time, American Internet access subscribers have become accustomed to the idea that options are limited because large, corporate Internet access providers have positioned themselves so as not to compete with one other. In areas where local communities have deployed open access models, such as in Ammon, Idaho, or in places with regional open access networks, like UTOPIA Fiber in Utah and the many Public Utility District networks (PUDs) in the state of Washington, those connecting to the network have benefitted from ISP choice and access to high-quality connectivity.

In Europe and Asia, open access models appear more regularly, but in the U.S., the open access arrangement has primarily been adopted by local governments offering wholesale service to ISPs. Often they do so as a way to comport with state law. In the past few years, however, private companies and investment firms have seen the potential of open access fiber optic infrastructure in the U.S. For example, SiFi Networks announced a project in Fullerton, California, earlier this year with plans to establish similar infrastructure projects in other communities.

We recently touched base with Kelly Ryan, CEO of iFiber Communications, an Internet service provider that operates via open access networks owned and operated by PUDs in Washington. We also talked with James Wagar, Managing Director of Thomas Capital Group, who has eyes on open access fiber optic network projects.

The Finance Piece

Anacortes, Washington, is ready to serve fast, reliable, and affordable fiber Internet access to its residents. The city is rolling out fiber to three pilot areas by the third quarter of 2020 and hopes to have citywide fiber coverage by 2023. Anacortes Fiber Internet began taking subscription sign-ups in October. The move is a major milestone in a plan that started more than three years ago, as the community looked for ways to improve communications between utility facilities, later expanding to establish this large pilot project.

Rapid Progress Expected

Residents and businesses living in the first pilot area, Central Business District, can expect so obtain fiber Internet access before the end of the year. Old Town is scheduled to finish within the first quarter of 2020 and M Avenue is set for the third quarter of 2020. Emily Schuh, Anacortes Administrative Service Director, hopes to have fiber Internet access available citywide by 2023. 

For a one-time $100 installment fee, residents can expect to pay $39 per month for 100 Megabits per second (Mbps) or $69 per month for 1 Gigabit per second (Gbps) Internet access. Businesses can subscribe to $89 per month for 100 Mbps or $149 a month for 1 Gbps. All speeds are symmetrical.

The city used the unconventional method of putting fiber optics in conduit within existing water pipe infrastructure. Using this strategy, the city will not have to concern themselves with road closures or storm damage. Since the fiber optics aren’t in contact with water, it has no impact on the water quality and has been greenlit by Department of Health. "Why didn't we think of this? You're just putting a water pipe inside a water pipe and then putting fiber optics in there,” said Public Works Director Fred Buckenmeyer.

Read more about the project on the business plan fact sheet [PDF].

Okanogan County and the Confederated Tribes of the Colville Reservation are working together in central Washington to bring last mile broadband connectivity to the region. The partners have created the Broadband Action Team (BAT)  and are working step by step to develop fast, affordable, reliable Internet access for about 42,000 people in the area. They recently released a Request for Proposals (RFP) as they search for a firm to help develop a County and Tribal Broadband Strategic Plan. Proposals are due November 26th, 2019.

Read the RFP here.

In the Face of Difficulties

Okanogan County and the Confederated Tribes of the Colville Reservation have contended with significant challenges. According to the RFP:

Much of Okanogan County, including the Colville Reservation within Okanogan County, is plagued with high unemployment, excessive poverty, and an absence of quality of life amenities that have proven to be undesirable to most residents and insurmountable barriers to 21st century economic and community development. Okanogan County and the Colville Confederated Tribes are historically and economically a distressed area. Historically, the surrounding areas within Okanogan County have been dependent on a resource-based economy. Community and economic resources have decreased dramatically as a substantial as the Omak Mill, closed. Many individuals have struggled to find work elsewhere and have either had to move, find government work, or start their own business.

Like many other communities that have decided it’s time to diversify their economy, leaders have determined that improving connectivity is necessary for economic development. Other livability issues, such as public safety, educational opportunities, and distance learning will improve in the region with the Internet access that people now lack. 

Both parties also believe that this project will help strengthen their ability to jointly collect data regarding other infrastructure needs in the area. The county and the tribe want to pursue planning for other projects and work together.

In central Washington, the Methow Valley, Okanogan County, and the Colville Confederated Tribes Broadband Action Teams (BAT) are teaming up to improve connectivity and shrink the digital divide across the Methow Valley. As part of the process the BAT has released a Request for Proposals (RFP) for technical assessment and technical implementation planning to help them meet their goals. Deadline for proposals is September 30th, but the BAT has indicated that they will grant an extension upon request.

Review the RFP here.

Making Improvements

Methow Valley boasts its scenic treasures, including the North Cascades National Park and the Columbia River. Tourists visit the region for hiking, mountain biking, cross-country skiing, and vibrant arts scene. Like other similarly situated communities where natural beauty is an important feature, high-quality Internet access is difficult to come by.

According to the RFP:

Many residents of the Methow Valley live below the poverty line and have limited access to affordable, high-speed Internet services. This lack of access has impacts on education, economic growth and viability, emergency services, and quality of life. Simply put, this area lacks reliable wide-spread broadband access necessary to overcome these challenges. 

In September, the Washington State Department of Commerce's Community Revitalization Board awarded a $50,000 grant to the BAT and the Twisp Public Development Authority (PDA) to dig deeper into the need for broadband service in the Methow Valley. Okanogan County provided a match of $16,667 to secure the state grant. The funding has allowed the BAT to move forward on this project.

Read more in the TwispPDA Methow Valley Position Paper [PDF] here.

In 2018, the BAT began working toward better connectivity by creating a work plan, seeking out stakeholders, and obtaining community input. This year, they wish to expand on their planning process and conduct a technical assessment. In order to complete this phase of the plan, the BAT wants a consultant who will:

Earlier this year, Anacortes, Washington, shared an update on their plans for developing their Fiber-to-the-Home (FTTH) network. Their project has been moving along and now they’re seeking an Outside Plant Coordinator as they work on construction. If you’re interested, note that the job posting closes on August 23, 2019.

Check out the complete job description here.

Some of the responsibilities of the Outside Plant Coordinator will be:

• Plan and oversee the design, permitting, construction and maintenance of the OSP portion of the Municipal Fiber Network (MFN).
• Act as the MFN’s primary interface with owners of network infrastructure that the MFN must attach to, occupy or otherwise use.
• Act as the MFN’s primary interface with entities from whom the MFN must obtain construction permits, right-of-way permits or easements.
• Identify the equipment and supplies needed by the MFN to construct, install and maintain the OSP portion off the MFN.
• Estimate MFN’s cost to extend its network to new customer sites.

In addition to other requirements, applicants should have:

Associate degree in Construction Management, Project Management, Business Management, or related field, OR any combination of training and experience which provides equivalent knowledge, skills and abilities.

At least three years of experience in any combination of the following:

• Aerial cable deployment, maintenance and/or repair
• Underground cable and/or conduit deployment, maintenance and/or repair
• Inside wiring deployment, maintenance and/or repair
• Right-of-way permit application preparation
• Utility pole attachment application preparation
• Telecommunications OSP infrastructure as-built documentation

PLUS at least two years of experience in any combination of construction management, project management or business management OR any combination of training and experience which provides equivalent knowledge, skills and abilities.