Blandford, Massachusetts, will work with Westfield Gas & Electric (WG+E) to develop a publicly owned fiber optic network. In order to help get the project started, the state’s Last Mile Program has awarded Blandford a $1 million grant.

The funding grant is part of $45 million allocated to broadband infrastructure last fall. In November 2016, the Governor signed a bill that directed the funding to help improve connectivity in western and north central Massachusetts.

Blandford’s network will connect to approximately 96 percent of its premises, including all the residents located on the town's public roads. A little more than 1,200 people live in the town that covers about 53 square miles. The hilltown community is known for the Blandford Ski Area, which has operated for more than 80 years.

Working With Westfield

Blandford joins a list of other western Massachusetts communities looking to WG+E for their expertise and to act as project managers. WG+E trucks began working in Otis last June and the towns of Ashfield, Shutesbury, Goshen, Colrain, Rowe, Chesterfield, Alford, and Heath have also decided to work with WG+E.

Westfield announced almost a year ago that a Fiber-to-the-Home (FTTH) pilot project had been so successful that they determined expanding the project to a citywide network made the most sense. Since then, they’ve been expanding one neighborhood at a time and are still working on covering the entire community of 42,000.

In the mean time, WG+E has also branched out to work with other communities like Blandford. They’ve helped prove that even small communities can establish high-quality Internet network infrastructure. WG+E have taken on differing roles with these other municipal partners, depending on what level of expertise the community seeks.

Learn more about WG+E’s network and their work with neighboring communities in...

People in Otis, Massachusetts, are now seeing utility crews make space for fiber optic cable on poles as they prepare for the community’s publicly owned Internet network. The schedule calls for cable installation in August; the network should start serving residents and businesses this fall.

Working With A Neighbor

Like several other hill towns in western Massachusetts, Otis is working with Westfield Gas + Electric’s WhipCity Fiber, which will handle construction of the network. WhipCity will construct the network in phases, connecting premises as neighborhoods are completed. The project will connect 1,687 premises and will cost approximately $5 million. 

Construction is finally able to commence because in May, the Massachusetts Broadband Institute (MBI) released funding for last mile broadband networks to several towns that advocated for their own solutions. Otis received $1.7 million. Communities like Otis that chose to invest in publicly owned infrastructure are required to contribute to the cost of their network.

MBI chose to release the funds after a drawn out situation in which unserved and underserved communities in the western part of the state first planned to unite as a broadband cooperative, WiredWest. MBI was the administrator of approximately $50 million in federal stimulus and state grant funding but withheld the funds. They felt there were problems with the WiredWest business model, but local towns and municipal network experts did not share those concerns. Instead, MBI planned to dole out the funding to large incumbent providers, which angered many of the local communities that have expressed dissatisfaction with treatment by those very companies over the years. Comcast will still obtain large amounts of the grant money to build out in several of the smaller communities. Those small towns will not be required to contribute, but 100 precent of their premises are not always served and they will not own the infrastructure.

At least a dozen local communities did not want to work with Comcast or any other big incumbent, however, and instead wanted to...

Whip City Fiber has big plans to serve more residents in its hometown of Westfield, Massachusetts, and is already helping some of its neighbors as they seek better connectivity.

Expanding At Home

In February, Westfield City Council unanimously approved the municipal utility’s request for a $15 million bond to fund expansion to more areas of the city. Fiber-to-the-Home (FTTH) connectivity is currently available to approximately 15 percent of the city. The additional funds will allow Westfield Gas + Electric (WG+E) to expand the network to about 70 percent of the community, or about 10,000 additional households. WG+E is planning the expansion on a two-year timeline.

As in the past, WG+E will use the “fiberhood” approach, giving priority to neighborhoods with the highest interest. They will also consider seasonal practicalities and the locations of existing infrastructure. According to their announcement, they will be installing overhead services this month and will begin underground installation when the ground thaws.

As Westfield’s FTTH has grown piece by piece, they’ve had opportunities to work out the rough patches and determine what challenges communities in western Massachusetts may face when they build out Internet networks. Now, WG+E is reaching out to other communities who are looking for guidance.

State Finally Releases Funding

A change in recent policy from the Massachusetts Broadband Institute (MBI) has enabled Westfield and it's neighbors to have a little more control over their telecommunications future.

Since 2014, MBI has grappled with how it intends to distribute $50 million worth of state funding designated for communities in need of better connectivity. After several changes in policy, the agency required rural towns to get approval from MBI for business plans and to work with the organization before they could receive funding. The agency and the state have been widely criticized for its heavy-handed, yet slow-footed approach.

In February, representatives from a number of rural towns let MBI officials...

This is Episode 205 of the Community Broadband Bits Podcast. Westfield, Massachusetts, now has its own community network Whip City Fiber. To learn more, Chris spoke with Operations Manager Aaron Bean and Key Accounts & Customer Service Manager Sean Fitzgerald.

Aaron Bean: It can be done and it can be done really well at a small municipal level, so fear not. It can be done successfully.

Lisa Gonzalez: Welcome to episode 205 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Westfield, Massachusetts has recently deployed its new Fiber-to-the-Home pilot project, Whip City Fiber. The community's municipal gas and electric utility is taking charge of the project, which is growing to more neighborhoods as residents and businesses direct the expansion with early sign-ups. Aaron Bean, operations manager, and Sean Fitzgerald, key accounts and customer service manager both from Westfield Gas and Electric join Chris today. Aaron and Sean describe how this Massachusetts town has started bringing fast, affordable, reliable connectivity to residents and businesses in an area of the state where incumbents just don't offer high-caliber services. Westfield Gas and Electric has a loyal following among the community and is now providing that same level of customer service to its Fiber-to-the-Home customers. Check out our stories on Westfield at muninetworks.org and learn more about the service at whipcityfiber.com. Now here is Chris with Aaron Bean, operations manager, and Sean Fitzgerald, key accounts and customer service manager, both from Westfield Gas and Electric.

Chris Mitchell: Welcome to another edition of the Community Broadband Bits Podcast. I'm Chris Mitchell and today I'm speaking with Aaron Bean, the operations manager of Westfield Gas and Electric. Welcome to the show.

Aaron Bean: Good morning, Chris.

Chris Mitchell: We also have Sean Fitzgerald, the key accounts and customer service manager also from Westfield, Massachusetts. Welcome to the show.

Sean Fitzgerald: Thank you, Chris.

Chris Mitchell: I'd love to start off by learning a little bit about Westfield for people that have not been there. What's the size of the community, what kind of things do you guys do there?

Aaron Bean: Good. Sean, take it...