Tag: "windstream"

Fiber Flowers in Pella, Iowa

Posted June 23, 2022 by Sean Gonsalves

While known for its annual "Tulip Time" celebration, Pella is now celebrating the flowering of a municipal fiber-to-the-home (FTTH) network in this small central Iowa city.

Network planners say construction, deploying 100 percent of the fiber underground, is on track to be finished this week. And, although the city has not launched a formal marketing campaign, they have already reached a take-rate of over 40 percent with one subscriber now getting 10 gig service.

The new network is known as Pella Fiber – a subsidiary of the city’s municipal electric utility, which, in the words of the Pella Chronicle, has been bringing “rays of light … (to) dispel the darkness” for residents and businesses in this community since 1911. Over a hundred years later, and with 92 percent approval at the ballot box, Pella voters in May of 2018 authorized the creation of a new municipal telecommunications utility that would transmit rays of light through fiber optic cables. The vote would lay the groundwork for future-proof connectivity in this city of about 10,000 residents, just 44 miles east of Des Moines.

It took two years to develop the business plan and design the network before the city hired Excel Utility Contractors to begin construction in June 2020. First having deployed nearly 34 miles of fiber, network builders connected Pella’s backbone to the Grinnell Hospital facilities nearby, a collaboration that linked the two cities, a critical part of the core network that allowed Pella to provide the needed bandwidth to build out to Pella residents and businesses.

In the fall of 2021, Pella Fiber began lighting up its first subscribers. Today, in the city that Wyatt Earp and his family once called home, residents no longer need to get out of Dodge to get triple play services as the fledgling municipal network is a one-stop shop for high-speed Internet access, cable, and phone service.

When we checked in with Pella Fiber this week, Telecommunications Director Doy Ousley told us they were “moving at a perfect pace.”

This week network construction will be complete and today we...

Jamestown Leads the Charge for Municipal Fiber in Western New York

Posted August 13, 2021 by Jericho Casper

Jamestown - home to 30,000 residents, the largest population center in western Chautauqua County - could become the first city in the state of New York to construct a citywide municipal fiber network using American Rescue Plan relief funds.

In April, Mayor Eddie Sundquist formed a task force to assess the potential for a municipal fiber network in Jamestown. The city is currently working with EntryPoint Networks on a feasibility study to estimate the overall cost of the project, as well as surveying residential interest in building a municipally owned open access broadband network in Jamestown.

If the city's American Rescue Plan spending plan is approved by the Jamestown City Council, Jamestown will be the first city in New York state to embark on a municipal fiber build. Although many cities across New York state own dark fiber assets, and cooperatives in the southeastern and northern regions of the state are serving some residents, no city in the Empire State has moved forward with building a citywide fiber-to-the-home (FTTH) network.

Idea Dating Back to Sundquist’s Mayoral Campaign

Connecting citizens to new technology was a component of Mayor Eddie Sundquist’s 2019 mayoral campaign, centered around efforts to enhance economic development and community revitalization projects.

“Who says that we can’t become a technology hub attracting businesses around the country with our low cost of living and rich resources? Who says we can’t wire broadband and fiber to every home and business in this city at a lower cost?,” WRFA reported Sundquist campaigning in 2019.

In an interview with ILSR, Mayor Sundquist recalled that the message was well-received by Jamestown residents, and that even pre-pandemic, city residents were calling for more reliable Internet access offering higher speeds.

Jamestown residents are currently stuck with one or two Internet Service Providers (ISPs) to choose from: Charter Spectrum and Windstream. In the process of conducting the...

Residents in Washington County, Ohio Form Broadband Cooperative

Posted November 23, 2020 by Ry Marcattilio-McCracken

Fed up with poor speeds and no service, a handful of residents in Washington County, Ohio have teamed up to form a broadband cooperative to pursue better connectivity for themselves and their neighbors.

The Southeast Ohio Broadband Cooperative (SEOBC), created last May, is the result of work led by David Brown. “Electric cooperatives worked,” he said of the founding impulse. “Why can’t we do the same thing for broadband?”

After organizing, the first step the group took was to set up a speed test and map to both show how poorly connected many residents of Washington County are, and to plan for the future. That test is still ongoing, and the results are not terribly encouraging so far. Out of 4,662 run, almost 800 premises have no service (17%). Suddenlink and Charter are the only providers returning averages above the FCC’s threshold for basic broadband (25/3 Mbps (Megabits per second)), but together they represent just over 10% of those taking tests — though admittedly this is the result of sample bias, the map shows that outside of Marietta, Lovell, Beverly, Vincent, and the few other concentrated areas there are few providers returning adequate speeds. Subscribers to Frontier, Windstream, and ViaSat across the county see average connections of around 8/2 Mbps (Megabits per second). Those on HughesNet even worse off, at 3/2.5 Mbps.

Asa Boring, a Belpre Township trustee, told the Marietta Times:

We have people in our area who have sort of Internet, but it’s kind of a hit and miss thing. But when you get a mile out of Little Hocking it’s over with, you just don’t get it . . . unless you sign up with Windstream and sometimes it works and sometimes it doesn’t.

Targeted Solutions

The cooperative sees a combination of fiber and fixed wireless as the solution for reaching residents in the future. For example, the group believes...

Georgia Co-op Teams Up With Windstream to Expand Internet Access

Posted September 16, 2020 by Katie Kienbaum

Over the summer, Windstream and Colquitt Electric Membership Corporation announced that the two entities will work together to expand fiber optic Internet access throughout the electric co-op’s service territory in rural south Georgia. Windstream, the fifth largest telephone company in the nation, will maintain ownership of the newly deployed network and use it to offer its Kinetic broadband services to residents and businesses, while Colquitt, which has more than 45,000 members, will take advantage of the fiber connectivity to improve the management of its electric grid.

The announcement came one year after Georgia lawmakers clarified that electric cooperatives in the state are able to invest in broadband infrastructure to serve their members and established guidelines for co-ops that want to get into the business.

Working Out the Details

According to Telecompetitor, the project will expand Fiber-to-the-Home connectivity and gigabit speeds to Colquitt members who currently have access to Windstream’s much slower DSL services.

Windstream plans to use Colquitt’s labor force and its Rights-of-Way and electric poles to help deploy the network, but the telephone company will own the actual fiber optic lines. Colquitt will receive an indefeasible right of use (IRU) for some of the fiber capacity for internal uses and smart grid applications.

The two companies have not released details on the construction plan or locations yet.

Partnership Pros and Cons

Typically, electric co-ops that partner with a broadband provider to offer connectivity to their members choose to work with a nearby telephone co-op or a locally-owned company, though many electric co-ops do decide to provide the services themselves. For example, Minnesota-based CTC has...

Going for a Gig in Grinnell, Iowa: Competition on the Horizon

Posted May 8, 2019 by Hannah Trostle

Grinnell, Iowa, home to about 9,000 people, has a need for speed. That’s why the city is looking to Mahaska Communication Group (MCG) to provide high-speed Internet service of up to 1 Gbps (1,000 Mbps) over a Fiber-to-the-Home (FTTH) network. After MCG announced the possibility in mid-April 2019, Windstream Communications now also plans to bring FTTH to Grinnell according to The Scarlet and Black.

“Undeniable Correlation"

MCG has already distributed a two-question survey to residents in the Grinnell area to determine interest in the FTTH network. To give residents an estimate of the prices, MCG linked the price list for Oskaloosa. The prices are $50 for 25 Mbps (download) / 25 Mbps (upload) and $75 for 1 Gbps/1 Gbps. The company also offers triple play packages of Internet, TV, and phone.

The Grinnell Area Chamber of Commerce stated that MCG may start building the FTTH network in 2020. Similarly, Windstream has revealed a plan to start building its own FTTH network in Grinnell in the Fall of 2019. City Manager Russ Behrens told The Scarlett and Black:

"At the end of the day, our goal is not necessarily to support one [Internet service provider] over the other, it’s to provide the best broadband service to the community that we can, so that’s what we’re trying to do.”

He also mentioned that there was “an undeniable correlation" between the MCG interest and the Windstream announcement.

Two Years of Examination

About two and a half years ago, the city and the Grinnell Area Chamber of Commerce put together a series of focus groups to learn what residents and businesses wanted. Better Internet service made it into those...

Rural Georgia, Here's A Survey For Ya!

Posted October 5, 2016 by Lisa Gonzalez

Georgia has a few areas where businesses and residents can obtain high-quality Internet access, usually from munis, but most of the rural areas of the state are still lacking when it comes to connectivity. In order to find out exactly how big the problem is, state lawmakers are asking rural Georgia residents to complete an online broadband survey.

Asking Rural Residents

State Sen. Steve Gooch told the Gainesville Times, the results will be used by a joint committee of lawmakers who will then make recommendations to the General Assembly next year. “One of the biggest problems I have gotten complaints about from my constituents is the Internet,” he said.

Incumbent Windstream has promised to upgrade in areas of the state, but U.S. Representative Doug Collins from northeast Georgia has fielded calls from constituents that leave him wondering if they will ever live up to those promises:

“It is my hope that this survey truly demonstrates what the broadband experience is like for users in Northeast Georgia. It is one thing to hear promises from the internet service providers, but the truth will lie in the responses of real consumers,” Collins said in a statement to The Times.

“I welcome the state to the fight for rural broadband and look forward to working with them as I continue the effort on behalf of my constituents to get the best service possible. Reliable broadband is critical to growing our economic footprint and the day-to-day functioning of our citizens.”

Take The Survey!

If you are a Georgia resident living in a rural area, take a few moments to fill out the survey here, to let lawmakers know how difficult it is for you to obtain good connectivity. Unless they know the scope of the problem, they will never take steps to fix it.

Nebraska Farmer Wants Fiber, Won't Be Ripped Off By Windstream

Posted August 22, 2015 by Lisa Gonzalez

Windstream has the distinction of being one of the worst providers we have ever covered from consumers' perspective, but in rural areas many people have little or no choice. The latest Windstream debacle involves a Nebraska farmer, an outrageous price quote, and a local company that is taking on the project for about one-ninth of Windstream's estimate.

Ars Technica recently introduced us to Nelson Schneider, CTO of the Norman R. Schneider Family Trust Farm in Ceresco, Nebraska. Like many other farms today, the Schneider business needs fast, reliable connections for a variety of reasons including checking ever changing grain prices. Schneider had Windstream's DSL for $80 per month, but his promised speeds of 1.5 Mbps were clocked at 512 Kbps download and 256 Kbps upload, making business online impossible.

When he attempted to take advantage of the business class speeds Windstream advertised online, the company dismissed him. Schneider had to file a complaint for false advertising with the FCC just to get Windstream to negotiate. He wanted fiber, was willing to pay for construction costs, and considered it an investment in the vitality of the farm.

Windstream told him it would cost Schneider $383,500 (gulp) to install 4.5 miles of fiber from his property to its facilities in town. Even though Windstream's fiber network map shows they run fiber about one-half mile away, they insisted he would need to connect to the facility farther away. When he asked about connecting to this closer line, Windstream refused to connect him. The company would not provide a reason when Ars asked for a reason.

Even though Schneider was prepared to pay thousands of dollars to bring fiber to his farm, such a preposterous quote and Windstream's refusal to commit to anything higher than 10 Mbps symmetrical were too much. He contacted Northeast Nebraska Telephone Company when he learned that they had been connecting local farms with fiber. Soon an NNTC executive visited the farm and the two talked about the possibilities. The final estimate was $42,000 or about one-ninth what Windstream demanded and now NNTC is working with Schneider to make the project easier:

Northeast agreed to let Schneider pay...

Hudson Lays Out Details for Its Municipal Gigabit Network

Posted August 13, 2015 by Lisa Gonzalez

Hudson, Ohio's upcoming municipal network, Velocity Broadband, may be serving commercial customers as early as September, reports the Hudson Hub Times. At a July 22nd Rotary Club meeting, Assistant City Manager Frank Comeriato presented details on the plan. The city has no plans to serve residents but once business services are in place, they may consider a residential build out.

The gigabit network, to be owned and operated by the city of Hudson, will be deployed incrementally. Incumbents Time Warner Cable and Windstream serve local businesses but a majority complain of unreliable connections and unaffordable prices in the few places where fiber is available.

Earlier this year, the city conducted a survey and businesses responded:

"They wanted better service and speed," [Comeriato] said. "After only two vendors responded to the city to offer the service, the city decided it could offer the service like it offers public power, water and other infrastructure."

Hudson officials realize that it connectivity is an essential service for economic development and that businesses have no qualms with relocating to places where they can get the bandwidth they need:

"Economic development is 80 percent retention, and Hudson businesses are unhappy with their current service, he added. "They want something like this."

Hudson Public Power has been preparing by training crews to deploy the infrastructure. Like other communities that have recently decided to invest in municipal networks, Hudson will focus only on Internet access and voice.

Earlier this year, the City Council approved the initial $800,000 capital expenditure to begin the deployment. According to Hudson Communications Manager Jody Roberts, the city expects to spend another $1.5 million in 2016 on infrastructure before they light the network, scheduled for 2016.

"We will then determine any additional amounts needed in [future] years, since by then we will be bringing in money in the form of monthly fees from...

Co-Mo Cooperative Facing Off With Subsidized CenturyLink in Missouri

Posted June 3, 2015 by Lisa Gonzalez

Parts of rural central Missouri have some of the fastest Internet service available thanks to fiber service from Co-Mo Electric Cooperative and United Electric Cooperative. The two have worked together to bring gigabit FTTH to cooperative members in central Missouri. Now that they have proven that people and businesses want high capacity connectivity, CenturyLink is about to enter the scene. The company plans to use millions of dollars in Connect America Funds (CAF) to build in areas already served by the cooperatives.

After years of planning and hard work, Co-Mo and United are not taking the threat lightly. They have filed challenges with the Wireline Competition Bureau but CenturyLink's Inside-the-Beltway power has thus far served them well. The Wireline Competition Bureau denied a challenge by Co-Mo and United but the decision appears to contradict established policy. Co-Mo and United recently appealed to the FCC asking them to review the Bureau's Order allowing CenturyLink to use over $10 million in CAF. [Read the Application for Review here.]

CenturyLink argues that Co-Mo and United are not providing voice services because they are working with a third party, Big River Telephone Company, to bring VoIP to members. If this were true, it could disqualify them as providers and lend credence to the argument that there are census blocks in the area that are not served. Because Co-Mo and United install, take phone orders for subscribers, and service phone switches, they should qualify as a provider of land line voice services.

CenturyLink also asserted that census block information showed areas unserved even though those areas now have access to fiber connectivity from Co-Mo and United. General Manager of Co-Mo Connect Randy Klindt told us that the timing of their build prevented Co-Mo from providing an active customer in each block, but that service is available to people who live there. Even though it is not a requirement, Co-Mo and United now have detailed information that prove people in those census blocks can, and do, take FTTH service.

Co-Mo and United waged successful challenges for similar CAF awards to AT&T and Windstream. CenturyLink...

North Georgia Town Considering Fiber for Business

Posted November 25, 2014 by Lisa Gonzalez

The City Council of the city of Commerce is considering using its existing fiber resources to offer connectivity to local businesses. At a November 3rd work session, Council members reviewed the plan and, according to the Main Street News, members voiced support for the idea.

“We’ve been actively working on this for months,” [City Manager Pete] Pyrzenski told the council. “We’ve been counseled on, we’ve talked through the options… this is a pretty viable utility for Commerce.”

…

“We are ready to pull the fiber,” Pyrzenski declared. “Our role is to supply the fiber. We’re not going to get into cable TV, not going to get into telephone, just high-speed Internet.”

“Businesses have been looking for an alternative,” noted Mayor Clark Hill.

Windstream now serves the community of 6,500 but there have been significant complaints and there are no other options in this north Georgia town.

The city will need to invest $70,000 for equipment and legal fees. The network plan will use an existing line and will run additional fiber to expand the reach to more commercial customers. At this point, the city estimates a 5 - 10 year payback but that period may be reduced if local businesses respond positively. The city will fund the deployment with an interdepartmental loan from their municipal electric utility. Commerce also owns a municipal gas utility.

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