Tag: "windstream"

Residents in Washington County, Ohio Form Broadband Cooperative

Posted November 23, 2020 by Ry Marcattilio-McCracken

Fed up with poor speeds and no service, a handful of residents in Washington County, Ohio have teamed up to form a broadband cooperative to pursue better connectivity for themselves and their neighbors.

The Southeast Ohio Broadband Cooperative (SEOBC), created last May, is the result of work led by David Brown. “Electric cooperatives worked,” he said of the founding impulse. “Why can’t we do the same thing for broadband?”

After organizing, the first step the group took was to set up a speed test and map to both show how poorly connected many residents of Washington County are, and to plan for the future. That test is still ongoing, and the results are not terribly encouraging so far. Out of 4,662 run, almost 800 premises have no service (17%). Suddenlink and Charter are the only providers returning averages above the FCC’s threshold for basic broadband (25/3 Mbps (Megabits per second)), but together they represent just over 10% of those taking tests — though admittedly this is the result of sample bias, the map shows that outside of Marietta, Lovell, Beverly, Vincent, and the few other concentrated areas there are few providers returning adequate speeds. Subscribers to Frontier, Windstream, and ViaSat across the county see average connections of around 8/2 Mbps (Megabits per second). Those on HughesNet even worse off, at 3/2.5 Mbps.

Asa Boring, a Belpre Township trustee, told the Marietta Times:

We have people in our area who have sort of Internet, but it’s kind of a hit and miss thing. But when you get a mile out of Little Hocking it’s over with, you just don’t get it . . . unless you sign up with Windstream and sometimes it works and sometimes it doesn’t.

Targeted Solutions

The cooperative sees a combination of fiber and fixed wireless as the solution for reaching residents in the future. For example, the group believes...

Georgia Co-op Teams Up With Windstream to Expand Internet Access

Posted September 16, 2020 by Katie Kienbaum

Over the summer, Windstream and Colquitt Electric Membership Corporation announced that the two entities will work together to expand fiber optic Internet access throughout the electric co-op’s service territory in rural south Georgia. Windstream, the fifth largest telephone company in the nation, will maintain ownership of the newly deployed network and use it to offer its Kinetic broadband services to residents and businesses, while Colquitt, which has more than 45,000 members, will take advantage of the fiber connectivity to improve the management of its electric grid.

The announcement came one year after Georgia lawmakers clarified that electric cooperatives in the state are able to invest in broadband infrastructure to serve their members and established guidelines for co-ops that want to get into the business.

Working Out the Details

According to Telecompetitor, the project will expand Fiber-to-the-Home connectivity and gigabit speeds to Colquitt members who currently have access to Windstream’s much slower DSL services.

Windstream plans to use Colquitt’s labor force and its Rights-of-Way and electric poles to help deploy the network, but the telephone company will own the actual fiber optic lines. Colquitt will receive an indefeasible right of use (IRU) for some of the fiber capacity for internal uses and smart grid applications.

The two companies have not released details on the construction plan or locations yet.

Partnership Pros and Cons

Typically, electric co-ops that partner with a broadband provider to offer connectivity to their members choose to work with a nearby telephone co-op or a locally-owned company, though many electric co-ops do decide to provide the services themselves. For example, Minnesota-based CTC has...

Going for a Gig in Grinnell, Iowa: Competition on the Horizon

Posted May 8, 2019 by Hannah Trostle

Grinnell, Iowa, home to about 9,000 people, has a need for speed. That’s why the city is looking to Mahaska Communication Group (MCG) to provide high-speed Internet service of up to 1 Gbps (1,000 Mbps) over a Fiber-to-the-Home (FTTH) network. After MCG announced the possibility in mid-April 2019, Windstream Communications now also plans to bring FTTH to Grinnell according to The Scarlet and Black.

“Undeniable Correlation"

MCG has already distributed a two-question survey to residents in the Grinnell area to determine interest in the FTTH network. To give residents an estimate of the prices, MCG linked the price list for Oskaloosa. The prices are $50 for 25 Mbps (download) / 25 Mbps (upload) and $75 for 1 Gbps/1 Gbps. The company also offers triple play packages of Internet, TV, and phone.

The Grinnell Area Chamber of Commerce stated that MCG may start building the FTTH network in 2020. Similarly, Windstream has revealed a plan to start building its own FTTH network in Grinnell in the Fall of 2019. City Manager Russ Behrens told The Scarlett and Black:

"At the end of the day, our goal is not necessarily to support one [Internet service provider] over the other, it’s to provide the best broadband service to the community that we can, so that’s what we’re trying to do.”

He also mentioned that there was “an undeniable correlation" between the MCG interest and the Windstream announcement.

Two Years of Examination

About two and a half years ago, the city and the Grinnell Area Chamber of Commerce put together a series of focus groups to learn what residents and businesses wanted. Better Internet service made it into those...

Rural Georgia, Here's A Survey For Ya!

Posted October 5, 2016 by Lisa Gonzalez

Georgia has a few areas where businesses and residents can obtain high-quality Internet access, usually from munis, but most of the rural areas of the state are still lacking when it comes to connectivity. In order to find out exactly how big the problem is, state lawmakers are asking rural Georgia residents to complete an online broadband survey.

Asking Rural Residents

State Sen. Steve Gooch told the Gainesville Times, the results will be used by a joint committee of lawmakers who will then make recommendations to the General Assembly next year. “One of the biggest problems I have gotten complaints about from my constituents is the Internet,” he said.

Incumbent Windstream has promised to upgrade in areas of the state, but U.S. Representative Doug Collins from northeast Georgia has fielded calls from constituents that leave him wondering if they will ever live up to those promises:

“It is my hope that this survey truly demonstrates what the broadband experience is like for users in Northeast Georgia. It is one thing to hear promises from the internet service providers, but the truth will lie in the responses of real consumers,” Collins said in a statement to The Times.

“I welcome the state to the fight for rural broadband and look forward to working with them as I continue the effort on behalf of my constituents to get the best service possible. Reliable broadband is critical to growing our economic footprint and the day-to-day functioning of our citizens.”

Take The Survey!

If you are a Georgia resident living in a rural area, take a few moments to fill out the survey here, to let lawmakers know how difficult it is for you to obtain good connectivity. Unless they know the scope of the problem, they will never take steps to fix it.

Nebraska Farmer Wants Fiber, Won't Be Ripped Off By Windstream

Posted August 22, 2015 by Lisa Gonzalez

Windstream has the distinction of being one of the worst providers we have ever covered from consumers' perspective, but in rural areas many people have little or no choice. The latest Windstream debacle involves a Nebraska farmer, an outrageous price quote, and a local company that is taking on the project for about one-ninth of Windstream's estimate.

Ars Technica recently introduced us to Nelson Schneider, CTO of the Norman R. Schneider Family Trust Farm in Ceresco, Nebraska. Like many other farms today, the Schneider business needs fast, reliable connections for a variety of reasons including checking ever changing grain prices. Schneider had Windstream's DSL for $80 per month, but his promised speeds of 1.5 Mbps were clocked at 512 Kbps download and 256 Kbps upload, making business online impossible.

When he attempted to take advantage of the business class speeds Windstream advertised online, the company dismissed him. Schneider had to file a complaint for false advertising with the FCC just to get Windstream to negotiate. He wanted fiber, was willing to pay for construction costs, and considered it an investment in the vitality of the farm.

Windstream told him it would cost Schneider $383,500 (gulp) to install 4.5 miles of fiber from his property to its facilities in town. Even though Windstream's fiber network map shows they run fiber about one-half mile away, they insisted he would need to connect to the facility farther away. When he asked about connecting to this closer line, Windstream refused to connect him. The company would not provide a reason when Ars asked for a reason.

Even though Schneider was prepared to pay thousands of dollars to bring fiber to his farm, such a preposterous quote and Windstream's refusal to commit to anything higher than 10 Mbps symmetrical were too much. He contacted Northeast Nebraska Telephone Company when he learned that they had been connecting local farms with fiber. Soon an NNTC executive visited the farm and the two talked about the possibilities. The final estimate was $42,000 or about one-ninth what Windstream demanded and now NNTC is working with Schneider to make the project easier:

Northeast agreed to let Schneider pay...

Hudson Lays Out Details for Its Municipal Gigabit Network

Posted August 13, 2015 by Lisa Gonzalez

Hudson, Ohio's upcoming municipal network, Velocity Broadband, may be serving commercial customers as early as September, reports the Hudson Hub Times. At a July 22nd Rotary Club meeting, Assistant City Manager Frank Comeriato presented details on the plan. The city has no plans to serve residents but once business services are in place, they may consider a residential build out.

The gigabit network, to be owned and operated by the city of Hudson, will be deployed incrementally. Incumbents Time Warner Cable and Windstream serve local businesses but a majority complain of unreliable connections and unaffordable prices in the few places where fiber is available.

Earlier this year, the city conducted a survey and businesses responded:

"They wanted better service and speed," [Comeriato] said. "After only two vendors responded to the city to offer the service, the city decided it could offer the service like it offers public power, water and other infrastructure."

Hudson officials realize that it connectivity is an essential service for economic development and that businesses have no qualms with relocating to places where they can get the bandwidth they need:

"Economic development is 80 percent retention, and Hudson businesses are unhappy with their current service, he added. "They want something like this."

Hudson Public Power has been preparing by training crews to deploy the infrastructure. Like other communities that have recently decided to invest in municipal networks, Hudson will focus only on Internet access and voice.

Earlier this year, the City Council approved the initial $800,000 capital expenditure to begin the deployment. According to Hudson Communications Manager Jody Roberts, the city expects to spend another $1.5 million in 2016 on infrastructure before they light the network, scheduled for 2016.

"We will then determine any additional amounts needed in [future] years, since by then we will be bringing in money in the form of monthly fees from...

Co-Mo Cooperative Facing Off With Subsidized CenturyLink in Missouri

Posted June 3, 2015 by Lisa Gonzalez

Parts of rural central Missouri have some of the fastest Internet service available thanks to fiber service from Co-Mo Electric Cooperative and United Electric Cooperative. The two have worked together to bring gigabit FTTH to cooperative members in central Missouri. Now that they have proven that people and businesses want high capacity connectivity, CenturyLink is about to enter the scene. The company plans to use millions of dollars in Connect America Funds (CAF) to build in areas already served by the cooperatives.

After years of planning and hard work, Co-Mo and United are not taking the threat lightly. They have filed challenges with the Wireline Competition Bureau but CenturyLink's Inside-the-Beltway power has thus far served them well. The Wireline Competition Bureau denied a challenge by Co-Mo and United but the decision appears to contradict established policy. Co-Mo and United recently appealed to the FCC asking them to review the Bureau's Order allowing CenturyLink to use over $10 million in CAF. [Read the Application for Review here.]

CenturyLink argues that Co-Mo and United are not providing voice services because they are working with a third party, Big River Telephone Company, to bring VoIP to members. If this were true, it could disqualify them as providers and lend credence to the argument that there are census blocks in the area that are not served. Because Co-Mo and United install, take phone orders for subscribers, and service phone switches, they should qualify as a provider of land line voice services.

CenturyLink also asserted that census block information showed areas unserved even though those areas now have access to fiber connectivity from Co-Mo and United. General Manager of Co-Mo Connect Randy Klindt told us that the timing of their build prevented Co-Mo from providing an active customer in each block, but that service is available to people who live there. Even though it is not a requirement, Co-Mo and United now have detailed information that prove people in those census blocks can, and do, take FTTH service.

Co-Mo and United waged successful challenges for similar CAF awards to AT&T and Windstream. CenturyLink...

North Georgia Town Considering Fiber for Business

Posted November 25, 2014 by Lisa Gonzalez

The City Council of the city of Commerce is considering using its existing fiber resources to offer connectivity to local businesses. At a November 3rd work session, Council members reviewed the plan and, according to the Main Street News, members voiced support for the idea.

“We’ve been actively working on this for months,” [City Manager Pete] Pyrzenski told the council. “We’ve been counseled on, we’ve talked through the options… this is a pretty viable utility for Commerce.”

…

“We are ready to pull the fiber,” Pyrzenski declared. “Our role is to supply the fiber. We’re not going to get into cable TV, not going to get into telephone, just high-speed Internet.”

“Businesses have been looking for an alternative,” noted Mayor Clark Hill.

Windstream now serves the community of 6,500 but there have been significant complaints and there are no other options in this north Georgia town.

The city will need to invest $70,000 for equipment and legal fees. The network plan will use an existing line and will run additional fiber to expand the reach to more commercial customers. At this point, the city estimates a 5 - 10 year payback but that period may be reduced if local businesses respond positively. The city will fund the deployment with an interdepartmental loan from their municipal electric utility. Commerce also owns a municipal gas utility.

Multiple Minnesota Projects Submit "Expressions of Interest" to FCC

Posted May 7, 2014 by Lisa Gonzalez

We reported in February that the FCC sought "expressions of interest" from entities that want a share of Connect America funds. The agency sought feedback on the need and desire for projects across the country from entities that have not traditionally received universal service funds. The FCC received over 1,000 expressions of interest.

Minnesota leads the U.S. in proposed projects. According to a recent MPR News Ground Level article, 62 expressions of interests come from Minnesota. Projects vary in size; some focus on a small number of homes while others plan to bring services to many people.

All of the proposed projects address gaps in rural broadband service. MPR noted that several of the expressions of interest describe community experience with CenturyLink, Frontier, and Mediacom. The RS Fiber cooperative wrote:

“The communities have approached all three providers [CenturyLink, Windstream, and MediaCom] and asked them to work with the communities to build the fiber network. They all refused. Then the communities offered to put up the money to construct the network and the providers could operate and eventually own the network. None of them were interested.”

The MPR article reports the FCC will likely offer approximately $86 million to the three incumbents to bring broadband to unserved and underserved areas. If they refuse, a long line of interested parties are waiting.

Minnesota's desire for broadband caught the attention of state lawmakers. A bill to earmark funds for rural broadband was introduced earlier this session and has received bipartisan support. From the MPR article:

Even if the Minnesota projects go nowhere with the FCC, they already may have had an impact here in the state.

For the first time, lawmakers here are considering whether to spend money on broadband infrastructure, and the idea has backing from Gov. Mark Dayton. But “there was concern from the governor and others there might not be enough interest,” said...

Home Security Firm ADT Opposes Kentucky Bill to Eliminate Landlines

Posted March 26, 2014 by Lisa Gonzalez

In February, we reported on another attempt by AT&T, Windstream, and Cincinnati Bell, to eliminate plain old telephone service (POTS) in Kentucky. According to Mimi Pickering from the Rural Broadband Policy Group, AT&T's SB 99 is quickly moving ahead and may even be up for a full House vote at any time.

Kentucky has fought to save its landlines for three years in a row. Many of us only think of landlines as a way to speak with loved ones, but for the isolated, elderly, and those that face daily health hazards, a landline is also a lifeline.

We recently learned that home security firm ADT submitted a letter opposing the passage of SB 99 because many business and residential customers rely ADT's technology designed for traditional landlines. Even thought the letter is dated March 4th, it only recently came to light. The letter states:

Many of our customers, like the one who alerted ADT to this bill, rely on POTS to carry alarm signals to and from monitoring companies like ADT. Some also use POTS for their Personal Emergency Response Systems (PERS) and medical alert services. ADT accepts that the transition from POTS is a natural progression towards new technology, and is actively working to develop best processes and an acceptable timeline where POTS is discontinued; however, the safety of everyday Kentuckians could be jeopardized if this is not done in a pragmatic, thoughtful way.

Kentuckians can weigh in on this bill by calling the toll free message line at 800-372-7181 and tell House leadership and their legislator to oppose SB 99.

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