Holland, Michigan’s Board of Public Works (BPW) is in the process of incrementally deploying a Fiber-to-the-Home (FTTH) network and will offer Internet access to local subscribers. Holland BPW will also deploy fiber to the nearby town of Hudsonville to a new downtown development.

Upgrading Downtown Hudsonville

Located about 15 miles northeast of Holland, the community of approximately 7,300 received a $1 million state grant to help pay for redevelopment in Hudsonville’s downtown. They’ve been working on the plan to make the area more walkable for more than 10 years in order to appeal to older residents and millennials. 

Because the project involves significant excavation of streets and sidewalks, planners have taken the opportunity to install conduit for fiber. Because about 90 percent of the cost of underground fiber deployment is attributed to the price of digging up rights-of-way, Hudsonville’s smart conduit decisions will make it easier for Holland BPW to bring high speed Internet access to the project area.

BPW’s fiber runs along the main road to Hudsonville and through the center of town; the presence of this fiber will make deployment easier and expedite BPW’s ability to connect premises. 

Following Demand

As part of the expansion, BPW will have the opportunity to offer gigabit connectivity to Hudsonville’s new coworking space, Terra Square. As soon as a minimum of 12 subscribers commit to service from Holland BPW, construction will begin. BPW is using the same demand aggregation approach as they decide where to deploy in Holland neighborhoods, although the number of required commitments varies depending on factors such as density and geography of each neighborhood.

Daniel Morrison, a local resident who writes for the HollandFiber grassroots group website, wrote:

I was initially tempted to complain, “why Hudsonville before my home?” but we should see this a good thing. It further solidifies that Holland BPW is an ISP. It shows their intent to go into new areas. We expect to hear a plan for going into Holland neighborhoods soon. We’ll be working to push that forward as soon as we can.

Check out this map of Holland BPW Fiber:

Businesses in Taunton, Massachusetts, already have access to fiber optic connectivity offered by Taunton Municipal Light Plant (TMLP). In an effort to bring better connectivity to the rest of the community, TMLP is now connecting residents through a “fiberhood” approach.

The Process

TMLP’s customer base already consists of about 20 percent residential customers; they now serve about 450 premises. When the community decided to invest in the infrastructure in1997, the focus was on bringing high-quality connectivity to local businesses. Now, TMLP hopes to expand its network to nearby communities’ residents with $69.95 per month symmetrical gigabit FTTH service. TMLP will also offer Internet access at $34.95 per month for symmetrical 50 Megabit per second (Mbps) service and voice services for $19.95 per month. They will not offer video service.

In order to determine which areas will receive service next, TMLP is asking potential subscribers to sign up at their website to express interest. Once a designated area achieves a 25 percent level of interest, residents can submit applications for installation at their homes. When applications have been approved, TMLP begins deployment in their neighborhood.

Time To Branch Out

Currently, TMLP offers FTTH to one apartment complex and a neighborhood near the high school. The city’s school system obtains connectivity from TMLP, as does a local hospital and its clinics. TMLP wants to expand to neighborhoods in Raynham, Berkley, North Dighton, and Lakeville. 

Officials expect brisk demand and comments from local residents confirm that expectation:

“Wish they’d come to the Whittenton area...(TMLP Online is) much more affordable, especially for those who don’t wish to have television and only want WiFi or for those who live alone and need a very basic, simple package deal,” said Michelle Gaoulette, a Taunton resident.

The small number of residential subscribers who live in the areas where FTTH is available seem to appreciate it:

In rural northeast Oklahoma, the city of Sallisaw, Oklahoma, built a high-speed fiber network to their residents and then expanded Internet access their rural neighbors with fixed wireless. Sallisaw’s Internet department, DiamondNet, now serves about 2,600 customers in northeastern Oklahoma.

To learn how the city does all of this, I sat down with Keith Skelton and Robin Haggard in the City Manager’s Office in the heart of the small town in late November 2017. Residents of the city have had high-speed Internet service over a Fiber-to-the-Home (FTTH) network for more than a decade, but city officials have not rested on their laurels. They jumped at the chance to bring connectivity to their rural neighbors.

We learned about the network’s history in 2014, when Christopher spoke with Skelton and Telecommunications Superintendent Danny Keith, for episode 114 of the Community Broadband Bits podcast. He described how much of the community relied on dial-up before Sallisaw invested in DiamondNet. The network began serving the community in the early 2000s. For more on the history of DiamondNet, including the challenges they overcame as a small community, check out the podcast.

Connecting Rural Neighbors

Across the country, many fixed wireless providers have attempted to bring high-speed Internet service to rural communities. Some have found success, while others have struggled. In 2015, a small fixed wireless provider decided to get out of the business in Oklahoma. The company donated the tower to Sallisaw, which took on the challenge of providing rural connectivity.

Ammon, Idaho, has received a lot of attention in the past couple of years for their innovative approach to improving local connectivity with a publicly owned fiber optic network. Back in 2015, the city received an award from the National Institute of Justice Ultra-High Speed Apps: Using Current Technology to Improve Criminal Justice Operations Challenge for their “School Emergency Screencast Application”. We covered the award and the application in detail but wanted to share the story once again.

Improving the ability to monitor what’s happening in our kids’ schools is only one factor that can contribute toward making them safer, but every step helps. Ammon’s application uses gunshot detection hardware and a school’s existing camera system. It reports gunshot fire and provides live video and geospatial information to dispatch and first responders.

Hopefully, Ammon first responders will never have to use the application in anything other than a test, but the technology can be shared with other communities and can potentially save lives and reduce injuries by quickly ending any incident. Without their top-notch fiber optic network, Ammon would not have this incredible public safety tool.

Check out this video on Ammon’s School Emergency Screencast Application:

Learn more about Ammon's fiber optic network and their strategy to improve connectivity throughout the community:

The city of Ammon, Idaho, has used its open access publicly owned network to create an environment that encourages competition for residents and businesses. In addition to giving them control over which services they use and which companies they patronize, the city is doing its best to share information. In this video, the Ammon Fiber Optic Utility explains information financing for those who decide to connect to the network.

Ammon is using a Local Improvement District (LID) approach to connect premises to the infrastructure. The city determines the boundaries of where the project will occur and property owners have the opportunity at the beginning of the process to pay for connecting to the network by attaching the cost over 20 years to their property. If property owners don’t take advantage of the opportunity during this window of time and decide later to connect, they must pay the estimated $3,000 - $5,000 out of pocket.

As the video explains, connecting one’s property to the network raises its value and makes it easier to sell. It also points out that the cost of connecting stays with the property, so if a homeowner moves before the 20-year period is over, the new owners continue the payments for connecting. The video also explains an estimated monthly cost breakdown for hooking up to Ammon’s network. 

Keeping the community informed about their options keeps residents and businesses engaged in the process and aware of developments related to their network. Check out this short video about the LID #2 options and learn more from this report from Harvard University’s Digital Access to Scholarship at Harvard (DASH).

Now that they have removed the weight of Colorado’s restrictive SB 152, Greeley is looking forward to future solutions to poor Internet access. In a recent letter to the local Tribune, resident Richard Reilly offered three reasons why Greeley should develop a plan to move toward municipal broadband.

Reilly’s points are:

First and foremost, net neutrality must be at the heart of a municipal broadband. As the big Internet Service Providers start to throttle specific websites that compete or offer tiered packages, Greeley must commit itself to net neutrality. One price for full Internet access. Period.

Secondly, speed needs to be a priority. Comcast and the other ISPs have received billions of dollars to build the infrastructure for gigabit speeds. If Greeley can commit to the infrastructure to offer gigabit speeds, other ISPs will struggle to survive in our city — and good riddance.

Thirdly, customer service is key.

Already On Track

Reilly’s suggestion follows the community’s decision last summer to fund a feasibility study. At the time, they expressed a hope that the study might encourage incumbents to offer better rates and services. In addition to better connectivity for the general public, Greeley’s Family and Recreation Center’s poor Internet access interfered with bookings. When the City Council decided to fund the study, they cited economic development as a key factor in finding ways to improve local connectivity.

Local Commitment

Since the City Council’s decision to fund the feasibility study, the FCC has repealed network neutrality protections and is considering lowering the speed definitions of broadband. Reilly writes that Greeley needs to engage in local action:

Greeley is in a unique position to protect its residents from a rogue administration. Despite the fact that a vast majority of Republicans, Democrats and independents support net neutrality rules, the FCC rolled back the regulations meant to protect the freedom to information in this country.

Blandford, Massachusetts, will work with Westfield Gas & Electric (WG+E) to develop a publicly owned fiber optic network. In order to help get the project started, the state’s Last Mile Program has awarded Blandford a $1 million grant.

The funding grant is part of $45 million allocated to broadband infrastructure last fall. In November 2016, the Governor signed a bill that directed the funding to help improve connectivity in western and north central Massachusetts.

Blandford’s network will connect to approximately 96 percent of its premises, including all the residents located on the town's public roads. A little more than 1,200 people live in the town that covers about 53 square miles. The hilltown community is known for the Blandford Ski Area, which has operated for more than 80 years.

Working With Westfield

Blandford joins a list of other western Massachusetts communities looking to WG+E for their expertise and to act as project managers. WG+E trucks began working in Otis last June and the towns of Ashfield, Shutesbury, Goshen, Colrain, Rowe, Chesterfield, Alford, and Heath have also decided to work with WG+E.

Westfield announced almost a year ago that a Fiber-to-the-Home (FTTH) pilot project had been so successful that they determined expanding the project to a citywide network made the most sense. Since then, they’ve been expanding one neighborhood at a time and are still working on covering the entire community of 42,000.

In the mean time, WG+E has also branched out to work with other communities like Blandford. They’ve helped prove that even small communities can establish high-quality Internet network infrastructure. WG+E have taken on differing roles with these other municipal partners, depending on what level of expertise the community seeks.