If everyone subscribed to Internet access, the business models for supplying it would be much easier. But there are strong reasons for why many are locked out of Internet access today, a subject we explore with National Digital Inclusion Alliance Executive Director Angela Siefer in episode 284 of the Community Broadband Bits podcast. 

We discussed what digital inclusion is and what prevents people from subscribing to the Internet. There are no solutions to these problems from the federal or state levels - the most promising solutions are bubbling up from communities. Angela tells us how.

We also talk about the problems created by redlining - where ISPs like AT&T systematically refuse to invest in some neighborhoods for a variety of reasons. And toward the end we talk about network neutrality and its impact on the digital divide. If you want more Angela after you finish this interview, listen to her with Veronica Belmont from Mozilla's IRL podcast.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

This is episode 282 of the Community Broadband Bits podcast. Joining the show from Fort Collins, Colorado, Glen Akins and Colin Garfield describe the grassroots organizing that defeated a Comcast-funded astroturf group. Listen to this episode here.

Glen Akins: The $451,000 turned this from a local story to this small town in Colorado to a national news item.

Lisa Gonzalez: You are listening to Episode 282 the bonus episode of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. In Fort Collins, Colorado, the community voted earlier this month to change their city charter in order to simplify the process if the city decides to invest in high quality internet network infrastructure. Voters chose to opt out of restrictive state laws back in 2015. In an attempt to derail the campaign so that they wouldn't have to face the prospect of competition, Comcast and cronies led an expensive local disinformation campaign. Under the guise of a local grassroots group, they blanketed the community with misleading advertisements and literature. According to campaign disclosures, the Comcast front group spent around $451,000 to fight the local initiative. In end, the initiative passed. We reached out to two people in Fort Collins who were spearheading the campaign to pass Measure 2B. We wanted to hear how they did it. Colin Garfield and Glen Akins are here to offer their insight into what worked, what they would change and what they were thinking while pitted against the Goliath ISP. Now here's Christopher, with Colin Garfield and Glen Akins from Fort Collins Colorado.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell at the Institute for Local Self Reliance up in Minneapolis and today I'm speaking with Colin Garfield, campaign lead for Fort Collins Citizens' Broadband Committee, welcome to the show.

Colin Garfield: Thank you, Chris. Pleasure to be here.

Christopher Mitchell: And also, Glen Akins who's also campaign lead for Fort Collins Citizens' Broadband Committee. Welcome to the show.

Glen Akins: Thanks, Chris.

Christopher Mitchell:...

Like some of the foods on a traditional Thanksgiving Day table, different publicly owned network models uniquely suit the needs of their communities. We all have our favorite dish from a holiday dinner, which made us reflect on some of the characteristics of five of the most well known models and their benefits. We found fun comparisons to share with readers who understand the way publicly owned fiber optic networks nourish the communities they serve.

The Turkey = Full Retail Service

The most common for citywide networks, just as turkey is often the centerpiece of a Thanksgiving Day dinner. The retail model offers services directly to the public the same way a private cable company do, only usually with better customer service and better quality. Telephone, Internet access, and video are the services many offer to subscribers. Chattanooga’s EPB Fiber Optics is the most famous example. Others include Lafayette, Louisiana, where take rates have recently topped 45 percent. Another example is Sandy, Oregon, where subscribers can get symmetrical gigabit connectivity for around $60 per month.

Stuffing = Dark Fiber and Conduit

It does its most important job out of sight. In a turkey, it adds flavor to the bird. In a network, it provides a low cost, cow risk option that can attract competition for the community. In states where municipalities are not allowed to use their own infrastructure to serve the public, dark fiber and conduit can serve as the foundation for partnerships that fill in gaps left by incumbents. Lincoln, Nebraska’s extensive conduit network eventually led to a Fiber-to-the-Home (FTTH) venture with a private sector ISP. Rockport, Maine, has deployed dark fiber and has the first municipal network in the state; they work with a local ISP to serve businesses and other local institutions.

...

After a long and arduous process, the folks in Mount Washington, Massachusetts, were finally able to light up their publicly owned fiber optic network last week. According to resident and Select Board Chair Eleanor Tillinghast, “We are thrilled. We’re going to be the envy of everyone.”

It's Finally Here

As we reported last month, the community was eagerly anticipating the opportunity to finish up the last steps to begin connecting subscribers from the town's 146 premises. Approximately 100 are connected and will take services from local Internet service provider Crocker Communications. In addition to providing Internet access, the ISP will handle billing for the city, provide 24/7 tech support for subscribers, and monitor the network. The infrastructure will be maintained by the company that built it for the city, NextGen Group. Mount Washington owns the infrastructure.

Gigabit connectivity is available, but most subscribers have opted for 500 Megabits per second (Mbps). All speeds are symmetrical, which makes Mount Washington’s network valuable as an economic development tool. Community leaders are already seeing in increase in real estate transactions that they relate to the new network. “People may have ruled Mount Washington out before,” Select Board Member Brian Tobin told the Berkshire Edge. “But we just catapulted ahead of other towns in terms of amenities.” As a potential quiet retreat for New Yorkers located in the Taconic Mountains, Tobin and Tillinghast expect to lure more urbanites who want to work remotely for part of the week. Tobin also has a Manhattan apartment and says that his Internet access speeds in the city are only about 117 Mbps download with slower upload speeds.

A Long Process That's Paid Off

Up until now, many of the community’s residents relied on expensive, unreliable satellite Internet access. The remote nature of Mount Washington kept incumbents from investing in cable and only a few had access to DSL. In 2013, the community formed a broadband working group and began...