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Jackson Energy Authority Adds Tantalus for Smart-Grid

Jackson Energy Authority in Tennessee, long the largest community fiber network in the US, is investing in greater smart-grid capabilities. If you aren't already familiar with this network, an article in Electric Light & Power offers some history:

After receiving local government support and revenue bond issue funding, JEA went ahead with the $54 million project. Now its FTTP network boasts 16,500 cable, 10,843 Internet and 7,000 telephone subscribers. JEA is preparing for the next phase of its FTTP deployment with a smart grid initiative expected to begin in 2010.

The article also makes an important point that many find confusing in understanding the economics of these community fiber networks:

In the early years, JEA focused on subscriber growth as its key performance metric, rather than average revenue per user (ARPU). The capital-intensive cost of acquiring and hooking up new customers, however, can create significant cash flow problems for a network operator, especially when growth substantially exceeds the business plan. JEA had to secure more financing to support its incremental growth. The utility also adjusted its business model to focus instead on ARPU and increasing the number of existing subscribers using two or three services. JEA employed special promotions and service packages that took advantage of the huge bandwidth capabilities of its fiber network to build customer loyalty and overcome the customer churn typical of the industry. Today, JEA’s network has passed more than 30,000 homes, more than 16,000 of which are subscribers.

This is a good example of a community encountering a problem and overcoming it. The article also offers other lessons learned along the way. Moving forward, JEA has decided to work with Tantalus to add smart-grid capabilities to the fiber network.

More Chattanooga 1Gbps Thoughts and Coverage

This is a follow-up to my coverage of Chattanooga's 1Gbps announcement and press around it. Firstly, I have to admit I was simultaneously frustrated and amused by reactions to the $350/month price tag for the 1Gbps service, like Russell Nicols' "Chattanooga, Tenn,. Gets Pricey 1 Gbps Broadband." Wow. I encourage everyone to call their ISP to ask what 1Gbps would cost. If you get a sales person who knows what 1Gbps is, you will probably get a hearty laugh. These services are rarely available in our communities… and when they are, the cost is measured by thousands to tens of thousands. Chattanooga's offering, though clearly out of the league most of us are willing to pay for residential connections, is quite a deal. The reaction that it is pricey blows my mind… at $350 for 1Gbps, one is paying $.35 for each megabit. I pay Comcast something like $4.5 for each megabit down and $35 for each megabit up (I actually pay more as I rarely get the speeds advertised). Make no mistake, Chattanooga's 1Gbps is very modestly priced. And I would not expect many communities to duplicate it. Chattanooga has some unique circumstances that allow it to create this deal; the fact that other community fiber networks around the country cannot match it should not be taken as a knock against them. Ultimately, communities must do what is best for them, not merely try to steal the thunder as the best network in the nation. But for the folks who have the best network in the nation, I get the idea they have enjoyed the vast coverage of their creation. The Chattanooga Times Free Press ran a lengthy story titled "Fastest on the web."
"We can never overestimate the amount of bandwidth that will be needed in the future," said jon Kinsey, a Chattanooga developer and former mayor who is working with local entrepreneurs to study ways to capitalize on the faster broadband service.

Chattanooga Announces 1 Gbps Tier

Chattanooga has announced a new level of service, offering 1Gbps to all subscribers in a unique citywide offering. Chattanooga previously led the nation with a 150Mbps tier. Today has been crazy, and lots is being written about this announcement, so I'll highlight stories and saving adding something interesting until later. A quick reminder, we recently wrote about their insistence on taking fiber to everyone, rural and urban. The New York Times started the Choo Choo coverage this morning:
Only Hong Kong and a few other cities in the world offer such lightning-fast service, and analysts say Chattanooga will be the first in the United States to do so. “This makes Chattanooga — a midsized city in the South — one of the leading cities in the world in its digital capabilities,” said Ron Littlefield, the city’s mayor.
Ars Technica offers additional perspective (as usual):
The city hopes this will give it a competitive advantage; on the new website promoting the service, the city's Electric Power Board pitches its country-leading broadband as "a test bed for next generation technology," as "the ultimate tool for entrepreneurs," and a place where "bandwidth is no problem." The consistent theme: you should move to Chattanooga.
(It also reminds us that Chattanooga is far beyond the FCC's timid goals in the National Broadband Plan.) Giga Om has lost the lust for his still-respectable 100Mbps.
EPB says that their 100 Mbps service is now costing $140 a month and the 1 Gbps service will cost $350 a month.
Though Chattanooga has beat Google to the punch, this does little to change Google's goal of even cheaper 1Gbps with open access - the race is not simply to 1Gbps, it is to the future! Those who are putting Google down in some way are grasping for something to say about a stunningly unique offering.

Dalton's OptiLink Community Network Draws Praise

OptiLink, the community fiber network in Dalton, Georgia, has been chosen by local newspaper readers as the Best Internet Provider in 2010 - the third year in a row. According to Stop the Cap!, the community network has a take-rate of 70% and generates $1.5 million in revenue monthly - real money that stays in the community rather than being distributed to Charter shareholders. Learn more about OptiLink here.

Chattanooga Takes Broadband to the Sticks

Last week I had the good fortune of spending 24 hours in Chattanooga to get a better sense of what the community is doing with their impressive broadband network, EPBFi. It was pretty amazing, especially for an outdoorsy-kinda-guy like me. Chattanooga has an impressive air about it, a place on the up-swing. I'll be writing more about my observations in the coming weeks (my schedule from last week to next week is jam-packed) but I wanted to note that Chattanooga looks to be one incredible place to be in coming years. They offer the fastest broadband in the nation at prices competitive to Comcast (which is to say, they cost a tiny bit more for a ton bigger, better, and faster service). The Chattanoogan Hotel, where I stayed, was fed by community fiber and it was the best hotel broadband I have ever used. The city is committed not just to offering top-notch broadband, but working with people in the community that want to do interesting things. In fact, they are more or less courting people who want to do interesting things. So many communities focus entirely on the need to build the network… not all appreciate the challenges of fully leveraging such a network. When a community has arguably the best network available in the country, they want to let people know. Especially people who want to design the next-generation applications that will take advantage of everyone having extremely fast connectivity. They have plenty of space for co-location and still more room for expansion (they are as professional as you get in this regard). But the reason for this post was a reminder in a local story, "Fiber-optic workers take to the woods." Chattanooga is only 25% of the Electric Power Board's footprint, but everyone served by EPB will have access to the same incredible broadband speeds. Unlike big companies who only roll out services where profits are guaranteed, EPB contends it never considered only serving areas that would be profitable. I asked several times, noting that I frequently see comments from some that people who live in rural areas made a choice and they should simply have to pay more or not be connected as a consequence. Local leaders reject that approach -- a fitting legacy in a state that was famously electrified by one of the most successful government programs of all times.

Cedar Falls Utilities Expands Broadband to Unserved Areas

A community-owned network, infused with broadband stimulus dollars, is bringing broadband to people stuck on long-distance dial-up for Internet access. Cedar Falls Utilities, which recently announced an upgrade to FTTH from HFC, announced more good news last week: they have received an RUS stimulus grant (PDF, scroll down) to expand their broadband services to nearby unserved areas. CFU is a public power and telecom utility in Iowa with an electrical footprint that roams outside Cedar Falls muni boundary. For years, CFU has wanted to offer broadband to its whole electrical territory but could not justify the capital expense outside the city because the rural areas would not produce enough revenues to run the network in the black. With this 50% grant ($873,000) from the Rural Utilities Services, CFU is expanding and will offer broadband to their whole electrical territory. Serving broadband to these areas will be a sustainable enterprise -- the building of broadband is what costs so much money (one of the very good reasons networks should be accountable to the communities -- the "market" will not make the appropriate investment by itself). Some folks will get fiber services and others will get WiMAX, a welcome change from dial-up (for some, long distance dial-up is the only option to connect to the Internet!). I asked CFU if people in the area had access to broadband and was told that some had access to satellite services… to which I responded, "So no one has access to broadband?" Satellite is a last ditch option, not a viable competitor to services that deliver actual broadband. Some also have access to some very slow cellular speeds - again, not really broadband but it is better than dial-up. We salute Cedar Falls for requesting a 50% grant from the Feds rather than the full 80% they could have gone with. Self-reliance means taking responsibility for the community, not maximizing the "free money" available from the Feds. Though we at MuniNetworks.org believe in a future with everyone connected with both mobile and reliable wired access, we do not expect it to happen tomorrow. We hope that over time, CFU is able to expand the reach of their fiber to everyone.

Looking for Fast Broadband Networks? The South has a Few

I wrote a short piece for Tech Journal South, "Fastest and cheapest US broadband systems are city run in the South." In it, I discuss some of leading broadband networks in the country - publicly owned systems in southern and southeastern states. There are others I would have liked to have noted - some in Florida and a community in South Carolina working toward joining the elite. I hope to expand that list next year!
This is not an uprising against a single cable or phone company, rather general dissatisfaction with de facto monopolist providers who focus first on shareholder returns rather than community needs. Throughout the south, nearly every national cable co has had to deal with an upstart community that chose to own its information infrastructure: Comcast (Chattanooga, TN), Cox (Lafayette, LA), Time Warner (Wilson, NC), and Charter (Opelika, AL).

Opelika Votes Yes, Will Build Smart-Grid Fiber Network

Despite a coordinated campaign by cable incumbent Charter that offered little honest debate or accurate claims, the citizens of Opelika voted yes on their referendum to allow the city to build a broadband network. The City's public power utility will use the network for smart-grid services and a private company will likely contract to deliver triple-play services. Opelika's Mayor had this reaction: This video is no longer available. Mayor Fuller also said:
It’s a great day for Opelika. It’s a great day for our future. It’s a terrible day for Charter,”
One gets the sense that the Mayor took some umbrage at Charter's tactics to prevent the community from building its own network. The day before the election, Stop the Cap! ran a fantastic article about Charter's manufactured opposition to the community network. Phillip Dampier investigated the background and claims of prominent opponents, including Jack Mazzola, who might as well have written some of the articles in the local paper about the Smart-Grid project for how often he was quoted by the reporter (who often failed to offer a countering view from anyone in support of the network).
Jack Mazzola claims to be a member of Concerned Citizens of Opelika and has become a de facto spokesman in the local press.  He claims he is “30 years old and have been a resident of Opelika for almost two years.” During that time, he evidently forgot to update his active Facebook page, which lists his current city of residence as Atlanta, Georgia.  Suspicious readers of the local newspaper did some research of their own and claim Mr. Mazzola has no history of real estate or motor vehicle taxes paid to Lee County, which includes Opelika.
Any community considering a referendum on this issue should read this Stop the Cap! post and learn from it because massive cable companies like Charter all use the same tactics in community after community.

Seattle Will Take Year to Study Community Fiber Network

After Seattle's new Mayor campaigned on a community fiber network and consulted with both Lafayette and Tacoma on how to build it, it will now spend a year considering its options. In discussing the current options for broadband in the city, Governing Magazine notes lack of demand for Comcast's "up to" 50/10 EXTREME package:
The demand for this "Extreme" tier speed, however, is "extremely low," says spokesman Steve Kipp. Later this summer, the ISP plans to offer 105 Mbps download and 12 Mbps upload speeds.
I suspect people mostly aren't interested in the extreme price for supposed extreme speeds. A number of communities that have built their own networks offer faster (and symmetrical) connections for considerably less. However, even there most people opt for lower tiers rather than the fastest speeds. What the article utterly misses is that faster speeds are only one piece of the reason communities build these networks. Yes, next-generation networks offer faster speeds now and have much more capacity for future expansion than cable networks (and DSL is so far behind as to not be comparable). But public ownership is about more than faster speeds. It spurs competition and lowers prices for everyone. It offers accountability, ensuring the network meets the needs of the community now and in the future. It allows public agencies to get faster connections at lower prices (though Seattle already has this through its previous investments in fiber-optics). As Seattle owns City Light, it would have greater abilities to invest in smart-grid and metering applications to make the city more energy efficient. When the community owns the network, it can ensure everyone has access to fast connections (particularly children in low-income neighborhoods where absentee companies may be reluctant to invest). But to get back to the argument about network speeds, there is an argument for FTTH and faster speeds even if people do not demand them right now. Until people have access to robust connections, applications will not be created to take advantage of them.

Opelika Considers Smart Grid Network, Charter and Others Misinform Public

Opelika, Alabama, is home of some 27,000 people and a public power utility called Opelika Power and Light. On Tuesday, Aug 10, the city will hold a special referendum to decide if the community can build a network that will cover telecommunications and smart-grid services. Alabama is one of the states that preempt local authority to build broadband infrastructure, requiring a referendum and imposing limitations on the business plan for community-owned networks that it does not do for privately owned networks. The local newspaper has a Q&A to answer questions about the project. Expected cost is in the neighborhood of $33 million and will be funded with revenue bonds if citizens approve the project. Opelika Power and Light already has a fiber ring that will be used in the project if they move forward (the project could start offering services as early as Fall 2012). From a distance, it appears that details are not yet worked out (and why would they be -- until they have the authority conferred by a successful referendum, they would not complete any agreements), but the private company Knology will likely provide some of the services on the network built by Opelika. Opelika Power and Light The local editorial board endorsed the plan.
“Shall the City of Opelika, Alabama, be authorized to acquire, establish, purchase, construct, maintain, lease and operate a cable television system for the purpose of furnishing cable service to subscribers?” That’s what the ballot will read in Opelika on Aug. 10. 
And the answer: absolutely yes.
Unless, of course, you are a massive company like Charter that already offers services. If you are Charter, you might make absurd claims that cable is somehow more reliable than fiber. The Charter Government Relations Director apparently suffers from what we might call the make-ity-up disease.