As LUS Fiber approaches it’s 10th anniversary of bringing fast, affordable, reliable connectivity to the community, there’s a growing interest in their story. We’ve spoken with Terry Huval about the network that beat back the incumbents determined to see it fall. Now that he’s retired, Terry has the time to talk to other media outlets to tell the story of the network. Joey Durel, the City-Parish President who worked side-by-side with Terry and who has since stepped out of that role, is also making sure to share his wealth of knowledge so other communities can learn from Lafayette’s experiences.

The local Discover Lafayette podcast dedicated two episodes to the story of LUS Fiber this fall. Both Terry and Joey appeared along with attorney Pat Ottinger and Mayor-President Joel Robideaux to offer their perspectives on what the infrastructure has offered to the community.

Be sure to check out our extensive coverage on Lafayette and LUS Fiber, including our 2012 report, Broadband At the Speed of Light: How Three Communities Built Next Generation Networks.

Part one is 38 minutes, part two is 55 minutes.

Part one:

Terry Huval Shares History of LUS Fiber from Discover Lafayette on Vimeo.

Part two:

History of LUS Fiber - Part Two from Discover Lafayette on Vimeo.

We knew that Longmonters loved their publicly owned network, but recent numbers show how many of them have shunned incumbents to switch. More than half of the market in Longmont has now signed up with NextLight. While NextLight subscribers enjoy fast, affordable, reliable connectivity from their network, benefits from competition are also creating a better environment for Longmonters who have stayed with the incumbents.

When Longmont Power and Communications (LPC) set out to serve the community in 2014, their goal was to reach approximately 37 percent of the market within five years. According to LPC’s Scott Rochat, they’ve blown away that goal and have already reached 54 percent.

No Tricks, Just Gigabits

While large national providers focus their efforts to capture customers with gimmicks such as reduced introductory rates that later increase, LPC has appealed to subscribers with a series of intelligent moves that show their commitment to the community.

At the start of 2018, LPC dropped the cost of their symmetrical gigabit Internet access from $99.95 per month to $69.95 per month. If subscribers have been connected for 12 continuous months, they’re eligible for a loyalty discount which brings the price down another $10 per month. During deployment, LPC created a special program in which folks who signed up for service within three months that service was available in their areas were able to cut yet another $10 per month off their gigabit rate for as long as they stayed connected. These Charter Members are able to take that $49.95 per month rate with them when they move to a different Longmont address where NextLight is available and the rate stays at the premise that they sell.

Approximately 93 percent of NextLight residential subscribers are Charter Members, Rochat told the Times Call. The network currently serves 17,400 premises.

Subscribers who referred friends were also able to get a free month of service for each referral and they had extended the promotion to digital voice service.

Competition=Better Rates, Better Services

On October 24th, FCC Commissioner Mike O’Rielly spoke before the Media Institute at their “Free Speech America” Gala. In a speech for the telecom-backed group, O’Rielly delivered exactly what many of the big hitters in the audience would want to hear. He falsely accused, with nothing to back up his claims, municipal networks of posing  an “ominous threat to the First Amendment.”

Whaaaa?

Karl Bode reported on the event, noting that O’Rielly goes on to falsely claim that local governments have or will attempt to limit free speech through municipal networks. Bode immediately addressed the baseless statements and reached out to Christopher, who confirmed that, ”There is no history of municipal networks censoring anyone's speech.” Jon Brodkin at Ars Technica also wrote a well-reasoned article reminding readers that O'Rielly previously called rules to protect against censorshop by ISPs "baseless fearmongering." Huh... that sounds right. 

Apparently, the impressionable O'Rielly had been reading up before his speech and had just put down a copy of a document from the Free State Foundation, an organization funded in part by deep pocketed ISPs. The document implied that community networks would be more likely to interfere with free speech. Such is the disinformation game.

The American Civil Liberties Union has addressed this concern in the past because they oppose any efforts to censor speech, whether by government or corporations. In their paper on municipal broadband networks, they wrote:

And indeed, First Amendment principles prevent the government from targeting certain ideas or viewpoints for censorship or reduced access. Governments risk violating the Constitution if they create blacklists of disfavored websites, only permit access to “approved” websites, engage in content filtering, or ban anonymous online browsing or writing.

Earlier this month, Chattanooga’s celebrated as municipal network EPB Fiber Optics announced that they now have more than 100,000 subscribers. The high numbers indicate that the network is serving more than 60 percent of premises in the EPB service area. EPB's success also attests to the popularity of publicly owned Internet infrastructure that is accountable and responsive to the community that both own and use the network.

An Expected Milestone, Big Benefits

Hitting six digit subscribership this fall was no surprise based on rapid growth and intense interest in EPB’s affordable, symmetrical 10 gigabit connectivity along with other available speeds. When the city began serving subscribers in 2009, they based initial figures on an estimate of 35,000 subscribers within five years to break even. Within 18 months, they had already surpassed those goals.

Having paid off remaining debt earlier this year, more revenue is now freed up for more investment back into the system or to put back into the community. The utility is now reinvesting around $42 million per year back into the electric system and power rates are lower for the entire community, regardless of whether or not electric customers are EPB Fiber Optic subscribers.

"Contrary to the fears some had about us spending power funds to pay for this service, our power rates are actually 7 percent lower than they otherwise would be because of our Fiber Optic network and the business it has generated for us," EPB President David Wade said.

In addition to significant savings on power rates, Chattanooga has experienced an influx of economic development as tech companies have come to the city specifically for the network. “Gig City” Mayor Andy Berke:

Once again, restrictive state laws designed to help big ISPs maintain their monopolies have helped push a publicly owned network to privatization. Opelika, Alabama, recently announced that they will sell their OPS One fiber optic network to Point Broadband, headquartered in West Point, Georgia. They expect the deal to be finalized in early November.

The Road to Now

The city of Opelika installed the network to overcome poor services from Charter and to improve municipal electric services with smart grid applications. In 2010, Charter’s astroturf campaign to stop the network failed when local voters supported the ballot initiative to build the broadband infrastructure to allow the city to provide services. By 2014, Opelika Power Services (OPS) was making Fiber-to-the-Home (FTTH) available for residents and businesses; folks in the community were loving the service from Alabama’s “Gig City.”

Nearby communities still stuck with poor Internet access wanted OPS to serve them also and OPS wanted to add more subscribers, but state law prevents Opelika from expanding beyond their current coverage area. As in the case of Bristol, Virginia, when a state prevents a municipal network from growing and increasing revenue, the state makes it difficult for the network to remain sustainable.

Mayor Gary Fuller recently told WLTZ:

“We attempted on three occasions to get the legislature to [allow us to] expand beyond our city limits, into North Auburn and rural Lee County, Beauregard, and we could never do that because we couldn’t get the law changed.”

Located only 30 miles east of Houston, it’s hard to believe that Mont Belvieu, Texas, ever had poor Internet access. Faced with complaints from residents and businesses, city officials decided to deploy fiber and bring fast, affordable, reliable gigabit connectivity directly to the community via MB Link.

How to Fix the Problem

While it’s not far from the center of a large metro area, Mont Belvieu still maintains a rural character. The town’s history is based in the oil and natural gas industry, which began in the early 1900s. As City Manager Nathan Watkins told Christopher Mitchell in episode 326 of our podcast, approximately 85 percent of natural gas liquids in the U.S. travel to Mont Belvieu for processing. With more than 10,000 miles of pipeline within their salt domes, the town of 8,000 has become a centerpiece of oil and natural gas processing.

Before MB Link, the community dealt with a patchwork of services offered by several different providers. Even though more than one provider operated in town, they didn’t compete with each other. Without competition, ISPs had no impetus to improve services. Residents complained about DSL download speeds of 1.5 Megabits per second (Mbps) and cable Internet access download speeds topping out at 5 Mbps. There were even premises that could not obtain Internet access because ISPs reported saturated networks and were not willing to make investments to serve more subscribers.

In 2016, a feasibility study in Mont Belvieu revealed that 60 percent of residents and 79 percent of businesses felt that local Internet access wasn’t adequate for their needs. In the same survey, 90 percent of residents and 100 percent of business respondents opined that high-speed Internet access is an essential service in the same manner as electricity and water.

Close to connecting subscriber number 500, Owensboro, Kentucky’s OMUFibernet is also ready to continue expansion to more neighborhoods as they develop their publicly owned Fiber-to-the-Home (FTTH) gigabit network.

Incremental Growth

In 2016, Owensboro Municipal Utilities (OMU) decided to experiment by engaging in a pilot project that offered gigabit connectivity to approximately 500 premises. The project also allowed businesses within the geographic areas to lease fiber if they chose a more flexible option. 

The success of the pilot project encouraged OMU to expand OMUFiberNet to the rest of the city. Now that almost 30 percent of potential subscribers have signed up, OMU is ready to move into yet another neighborhood. OMU Telecommunications Superintendent Chris Poynter recently told the Messenger-Inquirer:

"We have been very deliberate in how we grow our service area. It has to be both cost-effective and fair. What we really did not want to do is cherry-pick desirable demographics. What we said from the very beginning was that we are a municipal utility and we’re all about serving the community, so we’re going to let technology and cost determine how we deploy it."

OMUFiberNet offers three tiers of service with all speeds symmetrical. A one-time installation fee of $49.99 applies:

50 Megabits per second (Mbps) for $49.99 per month

100 Mbps for $69.99 per month

1 Gigabit per second (Gbps) for $99.99 per month

"Can We Go to Grandma's?"

Subscriber Connie Singer and her grandkids have been using OMUFiberNet for about a year; Singer moved into a new home that was already connected to the network. Her grandchildren are gamers, she says, and OMUFiberNet provides “the fastest Internet service she’s ever seen.” The symmetrical gigabit service allows the household to run two gaming computers at once.

She also likes the fact that all her utilities, including Internet access, are on one utility bill. “It’s amazing,” she says.

Deliberate Growth

In September, Reedsburg Utility Commission (RUC) in Wisconsin announced that they’re simplifying life for subscribers. They’ve eliminated service tiers and now everyone who signs up for the service receives affordable, symmetrical gigabit Internet access from their recently rebranded LightSpeed service.

Rebranding, Redefining Fast and Affordable

Back in May, RUC decided that they would renew their efforts at marketing by launching the new LightSpeed brand. At that time, they were already signing up new customers for the great gigabit deal, which translated into prices as low as $44.95 per month for 1,000 Megabits per second (Mbps or one gigabit) when purchased as part of a bundle. RUC also offers voice and video.

RUC has been offering Internet access to Reedsburg’s approximately 10,000 people since 2002. In 2014, they were the first in Wisconsin to offer gigabit connectivity. Over the past 16 years, they've expanded into different areas around the city in order to share the benefits of the network.

Growing That Gig

With the new gigabit offering to all, Reedsburg will venture out to two new areas. They received two grants from the state to expand to the Village of Spring Green and the Town of Delton.

In Spring Green, located about 30 miles due south of Reedsburg, town officials have been working with the RUC to obtain the funding to bring high-quality Internet access to town. The grant will help fund the first phase of the project, which will bring better connectivity to several community anchor institutions, the school district, and multiple government facilities. In bringing LightSpeed to Spring Green, approximately more than 260 residential and 35 commercial premises will also have access to fiber.