The following stories have been tagged video ← Back to All Tags

Know Thy Partner: Lessons Learned & Best Practices for PPP's (Video)

Every day, community leaders are working to overcome barriers to developing Internet networks. On Monday, April 4, 2016, Chris took part in the Coalition for Local Internet Choice (CLIC) pre-conference panel on Public Perspectives to Partnerships at the Broadband Communities Summit in Austin, Texas. Chris was joined by Gabriel Garcia, Bill Vallee, Jon Gant, and Drew Clark. The panel was moderated by Catherine Rice.

The group discussed strategies, business models, and lessons learned when building a successful public-private partnership (PPP).


Public Perspectives on Partnerships: Lessons Learned and Best Practices

Moderator:

Catharine Rice – Project Director, CLIC

Speakers:

Bill Vallee – Office of Consumer Counsel, State of Connecticut, New Britain, CT

Jon Gant – Director, UC2B

Christopher Mitchell – Community Networks Director, ILSR

Gabriel Garcia – Director, Senior Counsel, General Counsel, Legal Services, CPS Energy, San Antonio, TX

Drew Clark – Chairman and Publisher, BroadbandBreakfast.com


RS Fiber Ignites - Community Connections Video Podcast Part 2 of 2

On Wednesday, November 18, 2015 Christopher Mitchell sat down with Bill Wallace of US Ignite and Mark Erickson of the city of Winthrop, Minnesota. In part 2 of our ongoing series, Chris, Bill and Mark talk more about the "nuts and bolts" of building a network. Come back each Wednesday for new video content!

This interview is paired with ILSR's report, RS Fiber: Fertile Fields for New Rural Internet Cooperative. The report documents a groundbreaking new model that’s sprung up in South Central Minnesota that can be replicated all over the nation, in the thousands of cities and counties that have been refused service by big cable and telecom corporations.


RS Fiber Ignites - Community Connections Video Podcast

On Wednesday, November 18, 2015 Christopher Mitchell sat down with Bill Wallace of US Ignite and Mark Erickson of the city of Winthrop, Minnesota, to talk about the exciting applications communities can develop if they have the connectivity they need.

This interview is paired with ILSR's report, RS Fiber: Fertile Fields for New Rural Internet Cooperative. The report documents a groundbreaking new model that’s sprung up in South Central Minnesota that can be replicated all over the nation, in the thousands of cities and counties that have been refused service by big cable and telecom corporations.

Stay tuned for Part 2 of this video podcast on RS Fiber, to be released Thursday as part of our ongoing series featuring community and policy leaders in the field.

Local Media Covers The MN "Donut Hole" Phenomenon: Video, Editorial

As Minnesota's Legislature decides on funding for the state's Border-to-Border Broadband Development Grant Program, local media is calling on state leaders to prioritize local connectivity in the Capitol Chambers. This year, Governor Dayton's office is recommending allocating $100 million to the program.

Blended Is Better

In the past, the Border-to-Border Broadband Development Grant Program has granted funding to areas of only the greatest need, which has resulted in Internet infrastructure deployment in very rural areas. That's great for municipalities, businesses, and residents in those areas who certainly need and deserve better connectivity. Towns where there is some coverage, such as old DSL networks, have typically not qualified. As a result, rural areas of the state are developing "donut holes" of inadequate connectivity. In the long term, this could spell disaster for these towns because businesses have no reason to locate in places where they can't get the Internet access they need for operations. A blended approach will allow investment in both unserved areas and areas where some networks already exist so centers of economic activity can still compete with their neighbors.

Chris provides more information on the blended approach, and on one possible solution for rural communities, in this nicely produced video created by Capitol Almanac:

Minnesota Broadband, 2016

Lawmakers from both sides of the aisle are saying broadband expansion, especially to greater Minnesota, is a priority this session, but there are competing perspectives on how to use any funding the legislature sets aside. In this segment from "Almanac at the Capitol," we hear two takes on how best to get all Minnesota online.

Posted by Almanac on Wednesday, April 6, 2016

Star Tribune Agrees

The Minneapolis Star Tribune's Editorial Board recently published their thoughts in Broadband grants deserve priority in Minnesota. Editors at the Strib recognized the necessity of high-quality Internet access for rural Minnesota, suggesting state funding for rural Internet networks be separated into stand-alone legislation rather than lumped into a large omnibus bill. A separate bill would allow constituents to monitor how their elected officials vote on the issue. This is important to Minnesotans and their future.

The Strib Editorial Board also noted that the debate on how the funds are distributed is a critical policy question:

Should state funds be directed at providing connections where they are lacking or boosting service in places where speeds meet the 2010 state standards but are insufficient for today’s commercial, medical and educational needs?

We hope the answer is “both.” Both situations represent a failure of the private marketplace, which justifies state action.(emphasis ours)

Investing in unserved areas and also in areas where there is service but that service is inadequate to meet the needs of local government, businesses, and residents is the blended approach Minnesotans need.

Pulaski, Tennessee: "A Community Investing In Itself" With Better Connectivity

Pulaski, located in the area Tennesseans describe as the southern middle region of the state, has a fiber network other communities covet. When we contacted Wes Kelley, one of the people instrumental in establishing the network, he told us that the community always wanted to be more than "just Mayberry." Rather than settle for the sleepy, quaint, character of the fictional TV town, local leaders in Pulaski chose to invest in fiber infrastructure for businesses and residents.

A Legacy That Lives On

The county seat of Giles County, Pulaski has a long history of municipal utility service. The electric system was founded in 1891, and is the oldest in the state. The city also provides municipal water, sewer, and natural gas service. The electric utility, Pulaski Electric System (PES), serves most of Giles County, which amounts to approximately 15,000 customers. PES receives power from the Tennessee Valley Authority (TVA) and then distributes it throughout the county.

Pulaski is now known for its Fiber-to-the-Home (FTTH) network, PES Energize, but the city's first adventure in providing municipal Internet access began in 1993. The city developed dial-up service and within five years, 1,500 homes were using the service. The city abandoned the dial-up service to offer Wi-Fi but then sold that system to a private company.

Preparing PES

Leaders in Pulaski had their sights on connectivity beyond the limits of Wi-Fi. In 2002, Mayor Dan Speer and Dan Holcomb, the New CEO of PES, began exploring a publicly owned fiber network. Holcomb had previously lead a Michigan utility that offered cable TV and so used his experience to help establish the PES Energize network. AT&T (BellSouth at the time) provided DSL service and Charter offered cable Internet access but neither company performed to the satisfaction of the community. In fact, Pulaski had always suffered through poor quality service from its incumbents.

When Holcomb arrived, the community engaged a consultant for a feasibility study to examine in detail the idea of a publicly owned fiber network; Holcomb, Speer, and the rest of the city's leadership were not confident about the results. Before the community moved forward, Holcomb felt it was important they carry out a customer survey and a second feasibility study. In the spring of 2003, the organization undertook a survey and used the results to ready the utility to step into its approaching role as a municipal network utility.

seal-tennessee.png

Ready For The Next Step

Two years later, city and utility leadership felt that they were ready and completed a second feasibility study. This time, the results suggested a better outcome if Pulaski decided to invest in a publicly owned fiber network. In the spring of 2005, Pulaski developed a business plan that was approved in March by Tennessee's State Comptroller, as required by state law. In May, the city council voted to issue $8.5 million in General Obligation (GO) bonds to finance FTTH deployment and a data center.

Kelley had worked on a similar project in Hillsdale, Michigan, and even though Holcomb had asked him to work on the Pulaski project, Kelley was reluctant. Hillsdale had not pursued a network and Kelley did not want another disappointment. Once Pulaski's utility board and city council backed the plan, he knew the project had the support to move forward. Kelley accepted a position as Chief Marketing Officer for the utility. (Kelley talks more about his experience in Pulaski, Hillsdale, and his current role in Columbia, Tennessee, in episode 189 of the Community Broadband Bits podcast. Check it out to learn more.)

GO bonds are not one of the three most used types of financing for municipal networks but Kelley explained why they worked well for Pulaski. When a community chooses to fund any project with GO bonds, investors have an added measure of safety because the project and the loan are backed by the full faith and credit of the community. In other words, the issuing jurisdiction can use its taxing authority to pay back the debt, if necessary. As a result, the municipality, county, or other government entity issuing the bonds obtain very low interest rates. GO bonds require that the project developed be owned by the community and funds are typically used for projects that will be used by the entire community.

People Grow The Asset

Construction started in 2006, with fiber following the path of the existing power lines - when the lines were aerial, the fiber was installed on poles and when lines went underground, the new network followed suit. PES took the same approach with street lines and drops to homes. Line construction was completed in September 2006; the utility finished its Network Operations Center in November, and began testing right away. 

PES Energize began offering residential triple-play of cable TV, phone, and high-speed Internet services in January 2007 but its formal launch was not until the spring of 2007. When the network launched, it offered services at download speeds of 5 Megabits per second (Mbps), 10 Mbps, and 20 Mbps. Since then, speeds have increased. High-speed Internet access, video, and telephone are available in a variety of bundles or subscribers can purchase stand-alone Internet access for $35.95 (25 Mbps download / 5 Mbps upload), $75.95 (50 Mbps download / 7 Mbps upload), or $100.00 (100 Mbps download / 10 Mbps upload) per month.

By the time Wes Kelley left for his new position as Executive Director of Columbia Power and Water in 2012, PES Energize had achieved a 45 percent take rate. According to Mike Hollis, in charge of sales for PES Energize, the utility expands the network incrementally every year. By the end of January 2016, the network passed 5,609 homes and businesses. The utility's take rate is just under 49 percent in total with 2,729 of those properties passed subscribing to PES Energize.

According to Hollis, customers in rural areas are speeding up the expansions by footing the bill themselves. In PES' electric service area beyond the current network footprint, residents and business owners have approached the utility to ask for an estimate on the cost of expansion to their neighborhood. PES provides a figure for materials and pole attachment costs. Increasingly, these small pockets of rural neighborhoods, with nothing but dial-up or satellite, will chip in to pay for the construction. The neighborhood group cuts a check and the utility expands the network to that area.

Hollis noted that a local realtor is organizing the most recent example of a would-be subscriber funded expansion. He can't sell houses in his neighborhood where there is no high quality Internet access; homebuyers don't want houses with dial-up or satellite. He and his neighbors see the move as a necessary investment so he is leading the effort to obtain contributions from people in the neighborhood to pay for the fiber expansion.

Businesses In Mind

When PES launched, it also offered dark fiber leasing for organizations that wished to manage their own data needs. Most businesses in Pulaski purchase lit services and/or use the utility's data center. The facility housed a colocation facility, hosting services, and offsite data storage and was designed to withstand an F5 tornado.

logo-pulaski.gif

In 2011, Speers, who had transitioned from Mayor to Executive Director of the Pualski-Giles County Economic Development Council, discussed how the network had improved functionality for local businesses in an interview with Craig Settles. Whether a local printer sending artwork to Los Angeles or a graphic artist sending catalogue material to Canada, Pulaski businesses heaved a sigh of relief when they tapped into PES Energize. Businesses today overwhelmingly choose PES Energize - 82 percent of those passed subscribe.

From the interview:

"The golden rule of economic development is, take care of what you got. Take care of your existing industry first. There’s no question they will use it. If you’re lucky enough to get an industry to come in because they need the broadband, then that’s gravy.

During this current economic downturn, we’ve focused a lot of attention on our existing retail base and entrepreneur development. We’re teaching businesses how to maximize their use of the network so they can broaden their customer base nationally through the Internet. Our philosophy is to tie in the use of technology to help the businesses we have."

Looking At The Long Term

Pulaski has not experienced significant population growth since investing in PES Energize, but it has managed to avoid decline, a problem gripping similarly sized communities in the region. Tullahoma is a little over an hour away, Columbia is less than 45 minutes north; both communities offer potential employers municipal fiber connectivity. Pulaski made the investment first and can still compete for economic development opportunities in a peaceful setting.

When new businesses look for a location to open a facility where high-speed connectivity is a must, and search for a "Mayberry" to attract a quality workforce, Pulaski is on the short list because of its municipal fiber network.

Wes Kelley recognizes the long-term value of Pulaski's decision to create Internet network infrastructure. When we spoke with him for this article he reinforced what local officials and their constituents all over tell us - that the people of Pulaski knew the best course for themselves:

"It's a community investing in itself. Pulaski spent $8.5 million. They could have spent $8.5 million building a new rec center and a new pool but they didn't. They decided to put it in the air and in the ground to provide telecommunications infrastructure for the next 40 years. I think that's a powerful decision but it is a local decision…local control is critically important."

Durango's Dark Fiber Fosters Wi-Fi Freebie

Last fall, Durango joined a number of other Colorado communities that voted to reclaim local telecommunications authority. This January, the city began using its fiber resources to partner with a private provider and offer free Wi-Fi along the downtown corridor.

The move is one step in the city's plan to optimize use of its fiber resources. At the moment, Wi-Fi appears to be the center point of that plan, with special attention focused on increasing competition so residents and businesses will benefit with lower prices and more choice. From a January article in the Durango Herald:

Some rural residents with slow Internet also should have more service options by the end of the year, courtesy of CenturyLink, SkyWerx, AlignTec and BrainStorm.

“A lot of people are working on it. ... In certain geographies we’re going to see overlapping solutions,” said Roger Zalneraitis, director of the La Plata County Economic Development Alliance.

Durango has leased dark fiber for over 20 years and operates its own I-Net for municipal and La Plate County facilities. The Southwest Colorado Council of Governments (SWCCOG) has been developing an open access regional fiber network since 2010, funded through local communities and the Colorado Department of Local Affairs. The SWCCOG is now working with the Colorado Department of Transportation and the La Plata County Economic Development Alliance to determine if and where there are gaps in the fiber network.

Due to the expense of fiber optic lines, the difficult topography, and the remote locations of some La Plata county residents, community leaders are looking at microwave wireless as a way to deliver Internet access to a number of people.

Local video on the Wi-Fi install:

Muni Fiber Tennessee Twofer: Columbia and Pulaski - Community Broadband Bits Podcast 189

We cover a lot of Tennessee ground in this week's Community Broadband Bits podcast - episode 189 - from a cable network to muni Fiber-to-the-Home; Columbia to Pulaski. Wes Kelley, the Executive Director of the Columbia Power and Water Systems is our guest to talk about Columbia's cable and Pulaski's fiber.

He cut his teeth working with a Michigan community's public utility that ultimately decided not to get involved in telecommunications. But he moved on to build out a citywide fiber network in Pulaski before ultimately moving to Columbia, which was the last community in the United States to build a cable system (since then it has been all fiber).

He shares some of his lessons along the way, tips for customer service, and Columbia's plans for the future with their cable system. He also has some choice words for the big content owners that make the cable television business all but impossible for any reasonably sized cable operation.

The transcript from this episode is available here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

Davenport Stepping Closer To Muni

Davenport, Iowa, is more committed than ever to bringing Fiber-to-the-Home (FTTH) to its residents and businesses.

At a January City Council public work session, current members detailed the city's plans for new members. Alderman Bill Boom noted that the community already has approximately 100 miles of fiber in place and by serving its own telecommunications needs, Davenport has saved $600,000 per year.

Connectivity As It Is Davenport

In January 2015, Davenport received the results of a feasibility study that documented lack of redundancy, inconsistent distribution of fiber, and complaints from businesses about speeds and costs. Incumbents are just not keeping pace with Internet access needs of Davenport's small business growth or the residential demand. Education and healthcare were two other areas where a fiber network could offer a long list of benefits to the community. The school district uses multiple providers because reliability is such a common issue.

People who live in Davenport also want better connectivity:

Residents, like retired University of Iowa Professor and resident of Davenport, Ezra Sidran also weighed in, saying they support a broadband infrastructure increase..

“I’m just for this, I don’t know the details all I can say [is] fiber optics are where it’s at,” Sidran said.

A Changing Community

Davenport, population 102,000, is part of the "Quad Cities" metropolitan area. The region includes four counties in northwest Illinois and southeastern Iowa and also encompasses Bettendorf, Iowa, and Rock Island, Moline, and East Moline in Illinois. The population of the entire area is approximately 384,000. 

In the 1970s and 1980s, the region endured some difficult economic times as the community shifted from agriculture and related manufacturing. International Harvester, John Deere, and Caterpillar factories all closed; the community has had to attract other employers. Hy-Vee, Tyson Fresh Meats, and Genesis Health System, are only a few of the major job located in the Quad Cities today.

Looking For A Partner

Davenport is seeking a private partner and even incumbent Mediacom has expressed interest in working with "Iowa's Front Porch." At a recent public meeting, a company representative stated that Mediacom "absolutely" will be a interested in a partnership. The city wants a partner to build and manage a network that Davenport will own. The consultants who completed the feasibility study recommend the city move forward with a Request for Quotation (RFQ).

At the next City Council meeting, members will dig deeper into the details and share their findings with the public:

“You will see what the proposals look like, what the monthly payments would look like and how the internet service providers that are going to ride on the network will make those payments,” Boom said.

Boom and Klipsch say it will be two years before this project is complete.

“We are committed to making this happen, it’s just going to be what’s the time period it’s going to take, to make it all come to fruition,” [Mayor Frank] Klipsch said.

Local video coverage:

Mr. and Mrs. Monopoly Seek Treatment with Competify

Check out this new video from the Competify coalition. The short 2-minute feature introduces viewers to Mr. and Mrs. Broadband Monopoly, who are clearly suffering from "chronic broadband access control."

Meet Mr. and Mrs. Broadband Monopoly

Competify focuses on raising awareness about the long term damage caused by lack of high-quality Internet access competition. Our livelihoods suffer when a small number of huge corporate telecommunications providers control connectivity. The coalition provides hard information on how these de facto monopolies and duopolies negatively impact our lives and how a more competitive environment can help.

Here is a statement from Competify and the Partners for the Cure:

The largest data collection ever conducted by the FCC and almost a decade of advocacy by those throughout the broadband economy have finally brought us to this long-awaited milestone — the FCC’s review of the high-capacity broadband market. As the incumbents struggle to come to terms with the fact that their own behavior has given them chronic broadband access control, they seem to be trying to blame the high-capacity broadband lines they sell for their very own conduct. Here at COMPETIFY, we have a message for those critical high-speed broadband lines: from powering schools and libraries to 5G to the Internet of Things, we think you are pretty “special.” And today is a major step toward your freedom.

It’s important to note that a very common symptom of chronic broadband access control is confusion. Indeed, the large incumbent companies have gone to great lengths to explain why the lines providing vital broadband service to our businesses, hospitals, schools, government buildings, banks and countless other indispensable institutions are “not very special anymore” and are “obsolete.” By all means, if those interests insist on that point of view, then they should have no concerns whatsoever about this proceeding, as they have obviously moved on to more “special” technologies.  In the meantime, the rest of the broadband economy anxiously awaits the FCC’s efforts to finally cure this diseased marketplace.

Visit the Competify website to learn more and to sign the petition asking the FCC to take action to encourage competition through smart policies.

Local Media Loves Opelika Gigabit Fiber Network

We love when community networks are celebrated for their accomplishments and potential. Opelika, Alabama, started to build a network in 2010, and now local news proudly showcases the community as a Gig City.

The Fiber-to-the-Home network in Opelika turned out to be a great investment for the community. After five years of work and $43 million, the network now boasts 3,000 customers. With such incredible high-speed Internet access, Opelika hopes to attract new businesses and encourage young people to stay. For more of the history of the network, check out our interview with Opelika Mayor Gary Fuller in Episode 40 of Broadband Bits.

Local News Celebrates Opelika’s Network