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Christopher Mitchell Talks Quarantine Connectivity on Marketplace Tech

Marketplace Tech’s Molly Wood interviewed Christopher Mitchell, the director of the Community Broadband Networks Initiative, this morning on national radio. The pair discussed how broadband providers are responding to increased demand during the Covid-19 outbreak and what barriers there are to expanding Internet access to families sheltering-in-place.

Christopher has been a guest on Marketplace Tech before, providing his perspective on issues including security concerns around Chinese-made network equipment and the effects of ending network neutrality on municipal networks.

Connecting New Subscribers

Schools and businesses have closed across the country, but many students and employees are still expected to complete work from home. This is leading households to subscribe to broadband at record levels in some areas.

Christoper explained:

There’s a lot of people who are signing up for service who didn’t have it before, or maybe they’re going to a better provider. We’re seeing in areas that have one or more cases of the virus that some of the [internet service providers] are seeing record sign-ups, in some cases twice the previous record of a daily number of new customers.

The surge in demand is creating a challenge for providers still figuring out how to safely connect new users. A number of companies have temporarily halted home installations, while others are instituting policies to protect their employees and household members. “We will need to find a way in which we can do new connections,” Christopher said on Marketplace, “because I think this connectivity is just going to become more and more important”

States Stopping Local Solutions

Citizens Continue to Lead the Charge in Concord, Massachusetts - Community Broadband Bits Podcast 399

When Paul Revere rode through Concord, Massachusetts, to warn the Colonists about the Red Coats, horseback was the fastest way to move information. More than 240 years later, the community that was so instrumental to founding of the United States as we know it now sends information via their own fast, affordable, reliable Fiber-to-the-Home (FTTH) municipal network. This week, Concord's former CIO Mark Howell joins Christopher to talk about the community and their investment.

Mark discusses the community's history and the story of the network, which includes their reasons for investing in the infrastructure. He talks about the local citizens' enthusiasm for the project and what it was like to go from operating an electric utility to adding Internet access for the public. Mark also discusses the funding mechanism that Concord used to pay for the project and shares a few of the many benefits that the network has brought to Concord and its people.

Christopher and Mark review the reasoning behind the different service offerings available to subscribers and the rationale behind choosing these tiers. They also talk about some of the challenges Concord has faced and Mark gets into the possibilities of regional efforts in order to maximize the possibility of reaching more households.

Read more about the network in the 2017 report published by the Berkman Klein Center for Internet & Society, Citizens Take Charge: Concord, Massachusetts, Builds a Fiber Network.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Christopher Mitchell Interviewed by Wisconsin Public Radio

On February 17, Christopher Mitchell spoke on WPR's "Central Time" about the need for broadband access in unserved areas and how communities have taken a different approach to increase reliable and affordable Internet access. 

The discussion also touches on funding programs, which is an important factor for local providers to expand broadband infrastructure in rural areas. 

Here is an excerpt from Christopher's interview with WPR:  

The issue with the city is a little bit deceiving because you may have real competition between three to four providers in some parts of a city, and in other parts, you might just have a cable monopoly where no one else is investing. I think we are going to see major issues in cities in the coming decade still. It's not something that will be resolved by 2030, I don't think. We may actually solve rural broadband problem faster than we bring real choice to everyone in the city.

Listen to the interview on WPR.

OEC Fiber Delivering the Gigabit Service People Want in Oklahoma - Community Broadband Bits Podcast 398

Norman, Oklahoma, is known for the University of Oklahoma and, with 30,000 students enrolled, one expects Internet access to be vibrant and readily available throughout the area. It hasn't always been that way, but thanks to Oklahoma Electric Cooperative and their OEC Fiber, those who live and work in the areas around the fringes of the University and the city now have access to fast, affordable, reliable connectivity.

CEO of the co-op Patrick Grace and President of OEC Fiber David Goodspeed visit with Christopher during this week's episode. They talk about how the electric cooperative got into offering fiber to folks in their region and how they've financed the deployment. Patrick and David describe how local competition has influenced their project and how they knew they needed to pursue the prospect of offering Fiber-to-the-Home (FTTH) service. They talk about their rapid expansion and share information on the popularity of their gig service.

They also describe the reactions from subscribers who once had to rely on satellite or mobile hotspots as they've transitioned to at-home gigabit connectivity. Enthusiasm for OEC Fiber has been high, partly due to the services they offer, but also because the community and employees of the cooperative have a deep sense of pride in the contribution their project is making to the region. 

This show is 42 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Contending with the Homework Gap - Community Broadband Bits Podcast, Bonus Episode Six

This is episode number six of the special podcast project we're working on with NC Broadband Matters to share North Carolina news, challenges, and innovations about broadband in their state. 

Christopher went on a trip in February to attend the Institute for Emerging Issues Forum at North Carolina State University. The event addressed a wide range of topics, including digital equity, legislative efforts, and the homework gap, which is the focus of this week's conversation with Dr. LaTricia Townsend and Amy Huffman. Dr. Townsend and Christopher discuss her work and the research at the Friday Institute for Educational Innovation, especially their findings related to the homework gap. Amy, who is the Digital Inclusion and Policy Manager at the Broadband Infrastructure Office at the North Carolina Department of Information Technology, describes more state specific data and some of the efforts happening at the local and state level.

We learn more about how, as schools embrace technology to ready students for adulthood, they must also grapple with the problem of ensuring those students have the technological tools they need to make use of that innovation. Dr. Townsend describes some of the challenges that local schools face in both urban and rural regions and the creative methods they're using to overcome those challenges. Amy explains some of the reasons North Carolina's children can only move forward on bringing technology into their schoolwork and presents state-level policy recommendations aimed at expanding broadband access at home.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 35 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

 Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - Creative Commons Attribution (4.0) license.

Talking Telehealth with Danika Tynes, Ph.D. - Community Broadband Bits Podcast 397

In February, Christopher was in North Carolina at the Institute for Emerging Issues Forum at North Carolina State University. While he was there, he had the opportunity to conduct several interviews with people engaged in research, working with boots on the ground to expand broadband, or advocating for better policy so more people have access to high-quality Internet access. One of the people he spoke with was Danika Tynes, Ph.D., a Senior Research Associate from the Georgia Tech Research Institute.

One of Danika's areas of expertise is telehealth, which continues to expand in relevance and application with new innovations and the expansion of broadband access. During the conversation, Danika discusses some of the results of her research, including the elements that help telehealth efforts succeed. She also discusses how telehealth applies in different environments and how data can be used to improve its applications for patients and healthcare professionals. Danika also shares a personal experience that illustrates how telehealth is actually more ingrained in our daily lives than we realize.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Connecting Community Colleges for Opportunity and Development - Community Broadband Bits North Carolina Bonus Episode!

Christopher went to North Carolina earlier this month to attend the Institute for Emerging Issues Forum at North Carolina State. While he was there, he interviewed Dr. Jeff Cox, President of Wilkes Community College, and Zach Barricklow Vice President of Strategy for the college.

The conversation was too good not to share as another bonus episode for the project that we’ve been working on with nonprofit NC Broadband Matters. Our common goal is to shed light on some of the connectivity issues in North Carolina. NC Broadband Matters focuses on bringing broadband coverage to local communities for residents and businesses and we’re teaming up for the "Why NC Broadband Matters" podcast series which explores broadband and related issues in North Carolina.

These education leaders discuss the value of broadband and distance learning in places like rural North Carolina. They examine how access to high-quality Internet access is presenting opportunities to potential students and increasing the possibility of economic mobility. They also look at how increased access to community college curriculum is improving the work force and improving economic development in rural areas of the state.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 20 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.com a Creative Commons Attribution (4.0) license.

Southwest Minnesota Broadband Services Offering Rural Speed, Reliability - Community Broadband Bits Podcast 396

Rural areas are taking steps to improve their connectivity and are developing high-quality Internet access on par with the best services in urban centers. When smaller communities band together, they increase their chances of developing fast, affordable, reliable community networks that serve a larger swath of people. This week, Christopher speaks with Travis Thies, General Manager of one of those networks established to serve an eight-town region, Southwest Minnesota Broadband Services (SMBS).

The network started with funding from the American Recovery and Reinvestment Act (ARRA) and has continued to make improvements and upgrades to serve folks who were once stuck with antiquated Internet access. Before SMBS, several communities had been told by the incumbent Internet access provider that the best they could ever expect was dial-up service. Now, subscribers can sign-up for gigabit connections. With intelligent partnerships, they're also able to provide service to farms and rural premises beyond town limits.

Travis and Christopher discuss the history of the project, the challenges that community leaders and network officials have faced and overcome, and how the area's demographics have helped them determine the best ways to serve subscribers. They also discuss their partnership with a local fixed wireless Internet service provider and the how better connectivity has attracted people and businesses to the region.

This show is 24 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Roberto Gallardo on the Complex Digital Divide - Community Broadband Bits North Carolina Bonus Episode!

In recent months, we’ve been working with nonprofit NC Broadband Matters to shed light on some of the connectivity issues in North Carolina. The group focuses on bringing broadband coverage to local communities for residents and businesses and have asked us to help them develop the series, "Why NC Broadband Matters," which explores broadband and related issues in North Carolina.

Many of the discussions have struck a chord with folks in other states, especially those with rural regions and those that grapple with the digital divide. This week, we’re sharing a bonus episode in addition to our monthly episodes. Why? Because this conversation is interesting, important, and inspiring.

While he was recently in North Carolina at the Institute for Emerging Issues Forum at North Carolina State, Christopher had the opportunity to sit down with Roberto Gallardo, Ph.D., Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. Roberto has been working with the state’s Department of Information Technology to develop their N.C. Broadband Indices and examine digital inclusion in North Carolina.

Roberto, who has studied the digital divide(s) elsewhere speaks with Christopher about the overlap between availability, adoption, and infrastructure. He and Christopher look at how data can help communities take a targeted approach at developing a unique strategy for closing the digital divide for their citizens.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 17 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed, at the Community Broadband Bits page, or soon at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.com a Creative Commons Attribution (4.0) license.

Matt Schmit Leading Broadband from Minnesota to Illinois - Community Broadband Bits Podcast 395

Minnesota's Border to Border Broadband Development Grant Program provides funding for deployment of broadband networks in rural regions of the state. The program, which started in 2014, has helped extend necessary high-quality Internet access infrastructure to dozens of communities. Without this week's guest, Matt Schmit, the program would never have become a reality.

Matt and Christopher knew each other long before the program was even an idea — when they were in grad school together — and you can tell they’re friends with a lot to reminisce about. Matt, who is now working on broadband in Illinois, was one of the State Senators who drove the conversation that moved the needle on rural broadband and who led the development of the state program that has accomplished so much in Minnesota. He and Christopher talk about the process and what it was like to go from recognizing the need to creating a program that is making change.

Because of his ability to get results in the “Land of 10,000 Lakes,” Matt is now working in Illinois, where billions of state dollars have been earmarked for infrastructure, which includes broadband deployment. Matt is now Deputy Director at the Illinois Department of Commerce and Economic Opportunity, where he will work to determine the best way forward in deploying broadband as critical infrastructure. He and Christopher talk about some of the challenges he expects to face, what it’s like working in Illinois as compared to his work in Minnesota, and his hopes for the new state broadband program.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 49 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.