Community Broadband Bits Podcast

Community Broadband Bits is a short weekly audio show featuring interviews with people building community networks or otherwise involved with Internet policy. You can listen to the shows via your browser below or by downloading the shows from iTunes to put on a portable media device.

See our index of all shows and links to transcripts. Please send us feedback here. A good way to keep up with new developments is to subscribe to our one-email-per-week list sharing new stories and resources.

Community Broadband Bits by Christopher Mitchell

To subscribe, copy this link into "Subscribe to Podcast" in iTunes or your preferred podcast manager.

http://feeds.feedburner.com/BroadbandBits

Possibilities, Challenges, Risks : Chicopee, Massachusetts, Considers A Muni - Community Broadband Bits Podcast 335

By the time a local community is ready to light up their municipal fiber optic network, they’ve already invested several years' worth of debate, investigation, and energy. While deploying a network is certainly a complicated task, educating the community, growing support, and helping elected officials determine the best approach is equally difficult. What’s it like in the early stages for those visionaries who feel that their city or town needs a publicly owned option?

This week we find out from Chicopee’s Joel McAuliffe, Councilor for Ward 1. He’s been advocating for a municipal broadband network for several years and his message is growing. In addition to working to educate his fellow council members about the need for local high-speed Internet access, Joel has reached out to folks in the community. Last fall, he encouraged citizens to sign an online petition supporting the proposal and to contact their elected officials to urge them to move forward on the matter.

Joel describes how the city has certain advantages that he’d like capitalize on for a citywide fiber network. He talks about local concerns that are driving the effort, such as high rates and poor services, and that with a municipal network to offer competition, he believes Chicopee can attract new business and new residents from the Boston area. Chris and Joel also discuss the challenges for a city council in making decisions based on technology when they are not well-versed in those technologies.

When Joel introduced his petition to the community, he also published this short video to encourage people to sign and share:

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 37 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

The transcript for this episode is available here.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Organizing for Better Broadband in the Portland, Oregon, Region - Community Broadband Bits Podcast 334

This week on the Community Broadband Bits Podcast, we hear from Russell Senior and Michael Hanna from Portland, Oregon. Russell is President of the Personal Telco Project and Michael is a Data Engineer for Multnomah County; both are on the Board of the Municipal Broadband Coalition of America.

In this interview Christopher, Russell, and Michael discuss the goals of the Coalition and their current work grassroots organizing in Portland and across and Multnomah County for the Municipal Broadband PDX initiative. In addition to hearing how Portland and the surrounding county has reached a point where residents and businesses are ready for better connectivity, we also find out how these two organizers became involved in the efforts.

Michael and Russell describe the way the project has evolved after years of attempts to improve Internet access in the region and their approach toward organizing such a large area with a high population. Our guests describe some of the challenges they have coped with and other issues they anticipate along the way as well as the basic principles that create the foundation for their initiative. They also define their visions for a successful outcome and offer suggestions for others who are considering organizing for better Internet access.

Check out the clever short film created to help launch Municipal Broadband PDX:

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 37 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode here.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Beyond Mapping With VETRO FiberMap - Community Broadband Bits Podcast 333

Whether it’s a local government or ISP that chooses to invest in fiber optic infrastructure accurate, dependable, mapping is critical before, during, and after initial deployment. This week’s guests deliver that service through VETRO FiberMap. CEO Will Mitchell and COO Sean Myers join Christopher to discuss their mapping platform, the creative ways they use it, and their expectations for the future of fiber networks.

Will and Sean explain how in working with ISPs and local communities interested in providing better connectivity, they’ve found that they’ve been able to adjust FiberMap to deliver specialized services. FiberMap has provided the information needed to not only deploy, expand, and manage fiber networks, but it has also allowed companies and publicly owned networks to develop marketing plans and expand their future visions.

Christopher, Will, and Sean discuss GIS data, where they can access it and where it’s more challenging to obtain this data that is so important to creating a successful deployment plan. They also get into some of the many projects where local communities have used VETRO FiberMap, including some of the better-known deployments in Maine, where recent changes in the law have encouraged an increase in regional efforts.

Check out this video and learn more about VETRO FiberMap at their website.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Read the transcript for the show here.

This show is 33 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

After 15 Years, OptiLink Still Innovating in Dalton, Georgia - Community Broadband Bits Podcast 332

Dalton, Georgia’s OptiLink has served the community for around 15 years, making it one of the first citywide Fiber-to-the-Home (FTTH) municipal networks. In this interview, Chief Technical Services Officer of OptiLink and for Dalton Utilities Hank Blackwood talks with Christopher about the past, the present, and the immediate future of OptiLink.

Hank describes the original purpose for bringing fiber into the community. From utilities to businesses to residents, city leaders realized that Dalton needed better connectivity and that the best source was a hometown utility that cared about subscribers. In addition to economic development, advancing telehealth, and inspiring entrepreneurs, the OptiLink network has allowed the community to celebrate its diverse culture.

Now that it’s time to update their video offerings, says Hank, OptiLink has discovered a great new video product that is attracting new subscribers. Over the years, they’ve tried to introduce new technologies to Dalton in order to keep the community up to speed and now that they’re introducing gigabit service, they are truly a tech city.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

UTOPIA Is Not An Unreachable Dream, It's A Network - Community Broadband Bits Podcast 331

When anti-muni groups have taken aim at publicly owned networks, they’ve often put UTOPIA in their crosshairs. The Utah Telecommunications Open Infrastructure Agency has had times of struggle, but those days seem to be over. The network is expanding, subscribers are touting the benefits that come with the choice of an open access network, and other communities are reaching out to UTOPIA for advice. Days in UTOPIA country are sunny.

In this interview, Christopher speaks with Kimberly McKinley, UTOPIA’s Chief Marketing Officer, about the new and improved UTOPIA. Kimberly describes some of the ways the agency has adjusted their thinking from public entity to public entity with a competitive edge. She notes that marketing isn’t something that organizations such as public utilities think they need to worry about, but in the world of connectivity, strong marketing strategy pays off.

Along with lessons learned, Kimberly shares the triumphs that have turned UTOPIA into the leader in the region. UTOPIA’s footprint is growing, their services are expanding, and they’re influencing more communities. They’ve worked hard to reach this level of success and we see their trajectory to continue upward.

Check out more coverage of UTOPIA on MuniNetworks.org.

Read the transcript for the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 18 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Catching Up in Cali with Jory Wolf - Community Broadband Bits Podcast 330

This week, Christopher presents the last of the interviews he conducted while at the 2018 Broadband Communities Economic Development Conference in Ontario, California, in October. As long as he was in the Golden State, he decided to check in with Jory Wolf, Vice President of Digital Innovation at Magellan Advisors.

Jory may work in the consulting field now, but he’s known by the MuniNetworks.org audience as the man behind Santa Monica CityNet. When he retired from his position as CIO at the city after 22 years, Jory didn’t settle for the slow lane. Now he’s working with communities all over California and in other states find ways to improve their local connectivity.

In this interview, he sits down with Christopher and discusses several of the many California projects he’s been working on, including regional initiatives in South Bay and Ventura County. Jory shares some of the discoveries that local communities have made as they’ve sought out ways to make the most out of their existing assets and develop new types of partnerships with the private sector. With his years of expertise and his ability to find ways to overcome challenges that local governments encounter, Jory has the right skillset to help his clients prepare for a future of better connectivity.

You can also listen to Jory and Christopher discuss CityNet in a podcast episode from 2014.

Read the transcript of the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Political Will and Local Broadband Initiatives - Community Broadband Bits Podcast 329

While Christopher was in Ontario, California, at the 2018 Broadband Communities Economic Development Conference, he took advantage of the opportunity and recorded several discussions with experts to share with our Community Broadband Bits Podcast audience. This week, we’re presenting his conversation with Deb Socia, Executive Director of Next Century Cities, and Bob Knight, Executive Vice President and COO of Harrison Edwards. His Public Relations and Marketing Firm has some special insight into the broadband industry.

In their discussion, Deb, Bob, and Christopher get into the challenge that faces every community that searches for ways to improve local connectivity — political will.

We often report on communities that are considering some level of investment in publicly owned Internet network infrastructure. From convening committees to commissioning feasibility studies to entering into talks with potential partners there are many steps that a community may take that may lead to nowhere. The reality is that moving from consideration to implementation is a path filled with potential pitfalls, especially when elected officials face challenges from incumbents bent on maintaining their positioning in a community. It’s also a process to determine if a publicly owned network is right for a community; every place is different and each local government faces the process of discovering what’s best for them.

Bob and Deb have worked with many local officials and have seen firsthand the types of issues that can fracture political will toward a local broadband initiative. In this interview, they share their observations, how those issues affect local communities, and provide pointers for constituents that want to support their local leaders.

Read the transcript of the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Getting Up to Speed With Sandy, Oregon - Community Broadband Bits Podcast 328

For the next few days, Christopher is at the 2018 Broadband Communities Economic Development Conference in Ontario, California. As he always does while he’s out of the office, rubbing elbows with folks from the field, he’s recording some interviews with people like this week’s guest, General Manager of SandyNet and IT Director for the City of Sandy, Oregon.

Joe has been on the show before, the last time in 2015 when he and City Council President Jeremy Pietzold brought us up to speed on all the ways their network had benefitted the residents and businesses of Sandy. This time, Joe is offering another update. Over the past few years, Sandy has grown quickly and so has the popularity of SandyNet and its $60 symmetrical gigabit.

Joe and Christopher touch on some of the characteristics of the municipal network that make SandyNet so popular, including the fact that it is local and that the people behind it are part of the community. Sandy is now looking at their long-term strategy, which includes folks beyond the city limits. There have been challenges for the community, which Joe describes and he provides words of advise for other communities that are considering how to begin investigating the possibility of developing their own publicly owned network.

Read the transcript of the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 25 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Revisiting Reedsburg: LightSpeed's All-Gig Telecommuter Paradise - Community Broadband Bits Podcast 327

It’s been a while since we last visited with Reedsburg Utilities Commission General Manager Brett Schuppner. He’s back on the show again to help us spread the word about this Wisconsin town’s decision to switch all their muni network subscribers to affordable gigabit connectivity and to eliminate all other tiers.

Brett and Christopher get into why the RUC decided that going all-gig would benefit the community’s residents and businesses and how they decided that their role was to provide the service and let the community run with it. RUC has been offering high-quality connectivity for about 15 years, making it one of the oldest publicly owned networks in the U.S.

When Brett was on the show in 2015, he and Christopher talked about the RUC’s plans to expand. "Deja vu" as the same topic comes up again on this week’s episode. The RUC has been awarded funding to help pay for expansion to two nearby communities that need Internet access for the 21st century. Brett shares information about those communities and the logistics behind the projects.

Located about an hour from Madison, RUC’s affordable LightSpeed provides the connections that area Wisconsinites need to telecommute. Brett and Christopher also touch on Reedsburg’s recent designation as a certified Telecommute Forward! community. The certification lets companies know that the city and areas served by LightSpeed have the capacity to support remote employees.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript of the show.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Small Town Does Fiber Bigger In Texas - Community Broadband Bits Podcast 326

We don’t often get the opportunity to interview people from Texas, so when we heard about Mont Belvieu’s gigabit fiber optic network we knew we had to have them on the show. When we learned that four officials from the east Texas town would join us we said, “Even better!” City Manager Nathan Watkins, Director of Broadband and IT Dwight Thomas, Assistant City Manager Scott Swigert, and Communications and Marketing Director Brian Ligon are on the show this week to talk about their publicly owned network, MB Link.

Before they were able to provide the fast, affordable, reliable service to residents all over town, Mont Belvieu had to assert themselves in a legal proceeding against the State of Texas. In this conversation, the guys discuss their elegant argument that won over the court. You’ll also hear why community leaders decided that, even though Mont Belvieu had a thriving oil and gas industry, they felt that investing in high-quality Internet access for residents was a goal they aimed to achieve for the public good. The residents in Mont Belvieu drove this project.

People in Mont Belvieu have clambered to sign up for the network. Our guests discuss how they’ve used their town’s strengths to market the services they offer and how they continue to use communications to help subscribers get the most from MB Link. The guys also talk about how the city plans to add businesses to the network and the reactions from incumbents.

Read more about the network and the court action in our coverage about Mont Belvieu.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 27 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript of the show.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Colorado Community WISP Picks Up Slack When Incumbent Fails to Deliver - Community Broadband Bits Podcast 325

When Fairpoint wouldn’t give folks in Crestone, Colorado, what they needed after repeated requests, they decided to take care of it themselves. By 2012, Ralph Abrams and his band of Internet pioneers had created Colorado Central Telecom, providing affordable, dependable fixed wireless service to premises throughout the region at much faster speeds than Fairpoint could ever deliver. In this episode of the podcast, Maisie Ramsay, Marketing and Business Development from the company, tells us more about the company and their work.

Colorado Central Telecom has been delivering Internet access to subscribers for a relatively short time, but it’s clear they have the needs of the community in mind. They’ve made steady investments in their equipment in order to improve their services and have even picked up some fiber network resources. Maisie describes some of the challenges of working in a mountain geography such as the San Luis Valley and the technologies they employ to get past the hurdles Mother Nature has created.

Maisie also talks about some of the collaboration Colorado Central Telecom is pursuing. It’s clear that the company has a goal — to bring better connectivity to the people in the region — and doesn’t mind sacrificing a little as a way to improve the situation for the whole region. No wonder they were named Service Provider of the Year at the 2018 Mountain Connect Broadband Development Conference.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Great Lakes Energy's Big Plan for Big Fiber - Community Broadband Bits Podcast 324

Great Lakes Energy (GLE) in Michigan decided in late 2017 to approve a plan to incrementally deploy Fiber-to-the-Home (FTTH) to cooperative members, beginning with a pilot project in Petoskey. This week, Vice President of Communications, Marketing and Energy Optimization from GLE joins Christopher to talk about what could possibly become the largest FTTH project in the state.

GLE anticipates offering its symmetrical Truestream Internet access to members in the pilot area as early as the end of October. The planning process, however, has involved several feasibility studies and at least two years of planning in addition to several more years of contemplation. Shari explains how the region GLE serves covers many different types of geographies, subscriber income levels, and different levels of Internet access competition. Some folks have only dial-up, while others have the option of cable Internet access. One of the challenges GLE faces is educating potential subscribers about the differences between what they have now and the potential with Truestream.

She explains that the cooperative has decided to approach deployment with a flexible incremental approach, carefully examining demand as they deploy to determine where they go next across their service area. There’s a significant portion of seasonal homes in this northern section of the lower peninsula, and GLE sees that high-quality Internet access can help boost local economic development if those seasonal visitors have the ability to stay longer by working from the cabin.

For more on the project, check out our coverage.

Read the transcript of the show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or download the mp3 file directly from here.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Building Digital Equity in Detroit - Community Broadband Bits Podcast 323

Community Broadband Bits Episode 323 - Diana Nucera, Director of the Detroit Community Technology Program

This week on the podcast, we get insight into a community network that puts extra emphasis on the word “community.” Diana Nucera, Director of the Detroit Community Technology Project (DCTP) talks with Christopher about how the people in her city and their diversity are the driving forces behind the connectivity they have created.

Diana and Christopher review the origins of the DCTP and some of the challenges Diana and her group have had to contend with to get the project this far. She also describes how the program is doing more than providing Internet access at a reasonable cost and how perspectives about technology extend into many other areas of life. Those perspectives influence how people use or don’t use the Internet, which in turn, impact digital inclusion. Getting people online is only one ingredient in the recipe for digital equity.

In addition to information about the specific ways stewards in the program help expand it, Diana describes how they and other participants in the program have benefitted in unexpected ways. She shares the progress of the DCTP and, most importantly, some of the valuable lessons that she’s learned that can help other communities who may decide to establish similar programs to help improve digital inclusion on a local level.

Read the transcript of the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 40 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or download the mp3 file directly from here.

Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Check out this interview with Diana from November 2017:

Stop the Spoof, Resist the Robocall - Community Broadband Bits Podcast 322

Community Broadband Bits Episode 322 - Richard Shockey of the SIP Forum

Caller ID spoofing, robocalls, and general spam phone calls are one of the hassles of 21st century life. This week on Community Broadband Bits, Christopher and Richard Shockey of Shockey Consulting talk about how the problem has progressed and what leaders in telecommunications are doing about it.

As we transition from our old telephone system to one that involves session initiation protocol, commonly known as SIP, we create a new frontier for those who are finding ways to misuse the technology. Richard, with decades of experience in Data Communications, Voice over IP Technology, Numbering and Signaling, sits as Chairman of the SIP Forum. The SIP Forum brings together people in the industry to advise, advance, and consult on matters related to IP communications and services that are based on SIP. One of their challenges involves finding ways to improve the problems associated with caller ID spoofing, robocalls, and spam calls that are associated with SIP.

In this conversation, Richard gives us a history lesson. He shares his technical expertise to help explain how market conditions, lack of investment, and the transition to the new technology have created a perfect environment for increased caller ID spoofing, robocalls, and the like. Richard describes the work of the SIP Forum and some of the challenges they’ve faced, which aren’t all technical. They have concrete plans to improve the situation, but rollout isn’t easy or quick. Policy, transparency, and rules are all issues that experts must address as they determine how we move forward.

Learn more about the work of the SIP Forum at their website and sign up for one of their mailing lists to learn more about specific tech issues.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 39 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download  this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Analyzing the Auction With Jonathan Chambers - Community Broadband Bits Podcast 321

Community Broadband Bits Episode 321 - Jonathan Chambers of Conexon

A year ago, we last had Jonathan Chambers of Conexon on the podcast to discuss the pros and cons of the Connect America Fund. Since then, the FCC has held an auction to expand connectivity in rural areas as part of the Connect America Fund Phase II (Auction 903) and recently released news of the winning bidders. In episode 321 of the podcast, he’s back for another conversation on the process and the results.

In addition to a brief history on the Connect America Fund, Jonathan and Christopher spend some time discussing the arguments for and against federal funding dedicated to rural deployment. Do ISPs really want to serve residents and businesses in rural areas? Based on the results of the auction, the answer is yes.

As Jonathan notes, this year’s bidding process has been more transparent in years past, but in order for the program to be a true success, there also needs to be accountability. Christopher and Jonathan also discuss the results from this auction and the strong showing that rural electric cooperatives made in the auction. They talk about some of the technological challenges that may arise for some of the bidding firms that promised results that may be beyond their capabilities. Christopher and Jonathan also discuss some of the areas of the country where firms receiving Connect America Funds will deploy.

You can view lists of bid winners and the news release about the auction at the FCC website. There are also maps available at the FCC, to offer visual representations of areas to receive infrastructure, along with eligible areas, and related documents.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 51 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.