Jesse Harris continues his monthly podcast show with an interview of Ken Sutton from Brigham.Net - a service provider from Brigham City that recently started offering services on the UTOPIA network.
Brigham.Net has developed a very loyal customer base -- an impressive feat as it was dependent on leasing loops from Qwest, its biggest competitor. In that part of Utah, Qwest still has to share its lines with third parties but Qwest still goes out of its way to make life difficult for those third parties. Qwest poached customers from Brigham.Net - a common practice if one talks to any ISP that has leased lines from Qwest to resell.
By getting on the open access network, Brigham.Net has expanded its customer base - it is on track to double the customer base in Brigham City when the UTOPIA network is fully available to residents.
The discussion is interesting and shows why unbundling requirements are inferior to a publicly owned network operating on an open access basis.