Officials in Keene, New Hampshire, have been discussing ways to improve local connectivity for several years. In early July, they received more food for thought when the consultant they hired presented the results of a broadband study.
Assistant city manager and technical director for the city Rebecca Landry noted at a June meeting of the City Council’s planning, licenses, and development committee that companies and residents in surrounding states typically pay less for high-quality connectivity. She stressed that their ability to boost economic development relies in part on fast, affordable, reliable broadband access. She also reminded members that the study was not a proposal or a plan, but a review of options for consideration.
Survey Confirms Better Options Needed
Both business and residential surveys revealed that the community of Keene needs and wants better Internet access. A whopping 90 percent of residential respondents and 77 percent of business respondents chose the “I need better Internet/data service” option as part of the general questions on the survey. Additionally, 98 percent of residents and 100 percent of business owners who responded to the survey stated that they believe Internet access and technology are important to their household and/or the future success of their business.
Comments included a desire for more competition. Within Keene, property owners have access to Spectrum cable Internet access while just beyond town limits, Consolidated Communications (formerly Fairpoint) offers slow DSL or people can subscribe to expensive and unreliable satellite Internet access. Respondents replied with stories about visitors who express shock at the poor state of Internet access in Keene. Folks who work from home complain that, if they want better speeds, their only option is expensive business class connections from Spectrum.
Business respondents’...Read more