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New Fact Sheet: Ohio’s Community Broadband Solutions

The Ohio Senate attached an amendment to the state's budget bill last week which would place significant restrictions on the establishment of new community broadband solutions. It would also, if passed in its current form, place substantial barriers on the operation and expansion of existing municipal networks and other publicly owned and operated projects.

Cities across Ohio have expanded Internet infrastructure in thoughtful, forward-looking ways. These municipal networks have created local government savings, increased speeds, promoted service competition, and powered economic development.

 Some cities have specifically addressed the affordability gap in cities, where many residents have been left behind in a broken market where large Internet Service Providers (ISPs) have underbuilt networks, leaving hundreds of thousands of broadband-hungry Ohioans in the digital dust.

This fact sheet [pdf] outlines the many long-term benefits that municipal broadband projects have brought to the state. For instance:

Lit Communities Secures Funding for Public-Private Partnership in Ohio

A recent announcement by fiber network builder, operator, and consulting firm Lit Communities signals both a proof of concept for a new public-private partnership and that progress is accelerating for residents in one region of Ohio who will soon enjoy Fiber-to-the-Home (FTTH) service from a new provider.

In a press release last week [pdf], the company announced it had secured significant funding from private firms Stephens Capital Partners and The Pritzker Organization to support its work in partnering with communities that are looking to leverage their existing information infrastructure to finish connections to residents in cities and towns around the United States. The news means an infusion of cash for Lit Communities’ local last-mile venture, Medina Fiber, which will bring new fiber service to tens of thousands of homes in Medina County (pop. 180,000) at lower costs by utilizing the existing publicly owned, middle-mile open access Medina County Fiber Network (MCFN)

Publicly Owned Middle-Mile Supporting Privately-Owned Last-Mile

The collaboration will allow Lit Communities to save money and expedite residential rollout by connecting to MCFN. It is also a sign of success for local officials who have been looking for ways to use the existing infrastructure to spur high-speed Internet access beyond government buildings, schools, and commercial transport to hundreds of thousands of Ohioans in the near future. 

MCFN will continue to own and operate the middle-mile portion of the network, with Medina Fiber owning and operating the last-mile residential connections as a private entity, paying MCFN for backhaul with the fees it generates from households that choose to subscribe.

Order in the Virtual Court: FairlawnGig Issues RFQ for Government Ring Expansion into Summit County, Ohio

Local governments have been creative in finding ways to conduct work remotely during the ongoing coronavirus pandemic, conducting city council meetings via Zoom or congregating in football stadiums to vote on referendums. Soon, Summit County, Ohio and the city of Akron will be better equipped to do similar work. Both have passed council measures approving an agreement with the neighboring city of Fairlawn to expand the latter’s municipal network southeast, and create a fiber ring connecting county- and city-level criminal justice and public safety buildings. The Summit County Criminal Justice Technology Project, which will be complete by the end of the year, is designed to facilitate court proceedings and public safety work remotely in response to the coronavirus pandemic.

A Burnin' Ring of Fiber

FairlawnGig, the municipal network run by the city of the same name, has issued a Request for Qualifications to design and build the network extension it will then manage. The ring will consist of 20 miles of mostly 864-strand fiber (with some places getting 24-strand additions or upgrades) and the $6.5 million cost will be paid for by Summit County (the money is coming from CARES Act funds).

Summit County Executive Ilene said of the investment

COVID-19 has forced us to rethink how government operates and delivers services. As we begin to adjust to life with the virus, we have to consider how to safely and efficiently meet the needs of our community. This project prioritizes both safety and efficiency.

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Unbelievably High Customer Satisfaction Helps FairlawnGig Grow Local Economy

While large Internet service providers routinely face some of the lowest customer satisfaction rates in the country, municipal broadband networks, like FairlawnGig in Fairlawn, Ohio, have set themselves apart by offering superior customer service to residents and businesses.

Case in point: recent subscriber surveys from FairlawnGig revealed that 94% of residential respondents were satisfied with their service from the community-owned network. Businesses in Fairlawn also appreciate the municipal fiber provider. A similar survey given to businesses showed that about 700 jobs — at least — can be directly ascribed to the FairlawnGig network.

“Our customer service revolves around our building a strong and diverse network to our residents and businesses,” Fairlawn Deputy Director of Public Service Ernie Staten said in a press release. “We have the extremely high customer satisfaction scores to prove it.”

Numbers Don’t Lie

FairlawnGig conducted its survey of residential subscribers at the end of April and found an astonishingly high rate of satisfaction among those surveyed. Overall, 94% of respondents said they were satisfied with the service and 77% reported that they were “very satisfied,” which is impressive even with an accuracy range of plus or minus four percentage points. Another three quarters of survey takers said that FairlawnGig’s customer service is “excellent.”

In addition, about half of respondents said that FairlawnGig was “extremely important” in their choice to live or stay in the community. And the survey found that activities like working from home and streaming movies and other entertainment increased after residents started subscribing to FairlawnGig’s Internet access.

Medina County Fiber Network Expansion Meets Financial Milestone

In 2012, the Medina County Fiber Network (MCFN) first began offering fiber optic connectivity to businesses and community anchor institutions in the county. Jump forward eight years later and the network is now proving the case that Ohioans also want fast, affordable, reliable connections in the small communities where national providers aren't willing to upgrade.

Meeting a Goal

When we spoke with CEO David Corrado from MCFN in December 2019 for episode 386 of the Community Broadband Bits podcast, we learned about the new partnership between MCFN, Lit Communities, and Peak Communications. CEO Brian Snider and Chief Marketing Officer Ben Lewis-Ramirez from Lit Communities also participated in the conversation and the three explained how the partners were employing a community based model to expand the open access fiber optic infrastructure with private capital. 

The entity they created for the project is Medina Fiber and focuses on expanding the benefits of the network to residents in Medina County.

In a February 11th press release from MCFN, Corrado announced that the project has reached a key milestone. Monthly revenue from the network now equals the MCFN $100,000 monthly bond payment.

From the press release:

“This is a key metric that we’re pleased to reach as Medina County Fiber Network begins expanding our trusted network to homes throughout Medina County. It’s proof that the county’s investment in fiber infrastructure works well now, and positions our community for even more economic success and better quality-of-life.”

Medina County Fiber Network and Lit Communities Reach for Ohio Residents - Community Broadband Bits Podcast 386

The Medina County Fiber Network (MCFN) has already made important strides in north central Ohio. The network, which offers dark fiber and lit services, provides important connectivity for carriers, institutions, and businesses. In this interview, we hear from CEO David Corrado, who explains how it's time to move to residential services; he introduces us to MCFN's partner, Lit Communities. CEO Brian Snider and Chief Marketing Officer Ben Lewis-Ramirez join in the conversation.

Our three guests explain the new entity that they're creating through this venture, Medina Fiber, and talk about how the partnership came about. We learn more about Lit Communities and their commitment to the community based model that combines private capital with open access infrastructure to serve the needs of a local community. Ben and Brian discuss their hopes and ideas for the model and why they feel it's especially suitable for a place like Medina County.

We learn more about some of the benefits that are growing out of the MCFN and how Medina Fiber will use the infrastructure to deliver special services for residents. Brian, Ben, and David discuss their ideas of success for the project.

You can hear more about the MCFN from our last conversation with David during episode 220 from 2016.

This show is 37 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

FairlawnGig Brings Better Connectivity to Akron Business Hub

After building out the community of 7,500 residents at the end of 2017, Fairlawn, Ohio, began expanding its municipal broadband service beyond city limits through a collaboration with the Medina County Fiber Network (MCFN). In June 2018, FairlawnGig became the only municipal Internet access provider on the fiber network, which offers connectivity in the region, including in the Akron metropolitan area.

Ernie Staten, Fairlawn’s Deputy Director of Public service, stated that FairlawnGig is “thrilled to take [its] services beyond city limits to help regional organizations achieve business goals only obtainable with robust broadband service.” The newly formed Bounce Innovation Hub, located in the former B.F. Goodrich Plant in downtown Akron, is one such organization that will soon take advantage of the expansion. In early December, Bounce announced a partnership with FairlawnGig that will bring gigabit speed Internet access to its building that houses entrepreneurial and creative organizations.

Growing a Globally Competitive Region

FairlawnGig and Medina County Fiber Network Collaborating to Expand Connectivity

In June, the city of Fairlawn and the Medina County Fiber Network in Ohio recently announced that they would soon begin working together, which will expand FairlawnGig, the city's municipal network. The collaboration will boost connectivity in the region for residents and provide more options for businesses in Akron and surrounding communities.

Fairlawn Full of Fiber

Deputy Director of Public Service Ernie Staten told us that when city leaders commenced the FairlawnGig project, they promised the community that they would first build out the the entire community of 7,500 residents. They achieved their goal in May and now have a 47 percent take rate in the city. The strong numbers indicate Fairlawn’s intense need for better services than incumbents were providing. 

Staten told us that, in completing the deployment in Fairlawn, the city’s infrastructure now has a solid north-south presence. By leasing capacity on the Medina County Fiber Network (MCFN), FairlawnGig can expand in an east-west direction.

Potential commercial subscribers in Akron, east of Fairlawn, have already reached out to FairlawnGig offices, seeking more information. Staten notes that, while businesses in Akron have had access to connectivity from incumbents Spectrum and AT&T, prices are high and services are limited. FairlawnGig via the MCFN will be able to offer more options. Businesses will have access to services such as dark fiber connections, cloud services, data transport, and connections of up to 100 gigabits per second. Staten also believes that local businesses want the personal service and accountability that comes with a local provider.

Staten says that residents who live in the more rural areas west of town have also contacted FairlawnGig to find out more. FairlawnGig Fiber-to-the-Home (FTTH) gigabit service costs $75 per month or residents can opt for a 300 Megabits per second (Mbps) connection at $55 per month. Ten gigabit service for residential premises is also available and all connections are symmetrical. Voice services are also available; residents can sign up for $25 per month and receive two lines. FairlawnGig doesn’t offer video service, but makes resources available to help subscribers learn how to cut the cord to access video content.

Medina County Aims to Be Mecca of Fiber - Community Broadband Bits Podcast 220

Medina County has built a fiber network to connect its core facilities and leases its fiber to multiple ISPs to improve connectivity in its communities. David Corrado, CEO of the Medina County Fiber Network, joins us to discuss their approach on Community Broadband Bits episode 220. We discuss how the Port Authority became the lead agency in building the network and the challenges of educating potential subscribers on the benefits of using a full fiber network rather than the slower, less reliable connections they were used to. Medina's approach allows carriers to buy lit services or dark fiber from the county network. And as we have seen elsewhere, the biggest challenge can be getting the first and second carriers on the network. After that, it can really pick up steam as other carriers realize they are missing out if not using it. At the end of our interview, we added a bonus from Lisa - she just produced a short audio segment about Pinetops losing its Internet access from the city of Wilson in North Carolina.

This show is 27 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is "Bodacious."

Community Broadband Media Roundup - December 12, 2014

This week in Community Broadband networks... partnerships, cooperatives, and going-it-alone. For a background in muni networks, check out this recent article from FiscalNote. The article highlights Kansas and Utah's fight for improving beyond the minimum speeds. 

Speaking of minimum, the FCC announced its new "rock bottom" for regulated broadband speeds. Ars Technica's Jon Brodkin reports that despite AT&T, Verizon, and the National Cable and Telecom Association's protests, ISPs that use government subsidies to build rural broadband networks must provide speeds of at least 10 Mbps for downloads.

Rural Americans should not be left behind those who live in big cities, the FCC announcement today said. "According to recent data, 99 percent of Americans living in urban areas have access to fixed broadband speeds of 10/1, which can accommodate more modern applications and uses. Moreover, the vast majority of urban households are able to subscribe to even faster service," the FCC said.

The FCC plans to offer nearly $1.8 billion a year to carriers willing to expand service to 5 million rural Americans. 

This is a step in the right direction, but we are alarmed to see a download:upload ratio of 10:1. People in rural areas need to upload as well as download - our comments to the FCC strongly recommended raising the upstream threshold as well and we are very disappointed to see that remain a pathetic 1 Mbps.

And, from TechDirt's own "who can you trust if you can't trust the phone company department," Karl Bode found that a study by the AT&T-funded Progressive Policy Institute concluded that if Title II regulations were passed, the nation would be "awash in $15 billion in various new Federal and State taxes and fees. Bode writes that the study cherry-picked and conflated data: