Tag: "NC Hearts Gigabit"

Posted September 16, 2019 by lgonzalez

As people living in areas plagued by hurricanes deal with increasingly difficult storms this time of year, policy advocates consider the impact of broadband on public safety. In this article shared with us by NC Broadband Matters, author Fiona Morgan reports on connectivity as critical for first responders. She delves into the ways FirstNet and other tools are affecting the conversation and she talks to people who work in emergency situations and understand communication needs during natural disasters.

Fiona's article originally ran on February 21st, 2019, on NC Hearts Gigabit's Our Stories.

Surviving the Storm: Why Broadband Matters for Public Safety

by Fiona Morgan

The water rose faster and higher than anyone had anticipated. Hal Lowder, Jr., recalled watching Hurricane Florence’s impact arrive in Whiteville, where he is the city’s emergency services director. “It was all swamp on Madison Street,” he said. In low-lying areas that might flood two feet in a big storm, water was more than 12 feet high. Even downtown, on Main Street, some areas had eight feet of water. “It was over my head. It was just bizarre.”

The coastal plain of North Carolina was hit hard by the hurricane. The 911 call center was down, and the police and firefighter radio system was inoperable. But there was no loss of life in Whiteville, thanks to the dedication of emergency responders and to the communications systems they had in place.

One of the reforms that came out of the 9-11 Commission was an effort by the federal government to bridge gaps in emergency responder communications. FirstNet is a nationwide public safety broadband network, a service of the federal government provided under exclusive contract with AT&T. Whiteville, seat of Columbus County, was the first city in North Carolina to sign up for FirstNet.

hurricane-symbol.png While it’s not yet available everywhere, FirstNet has become part of the critical information infrastructure of emergency communications. And there’s reason to hope that as it’s built out, it will lead to greater connectivity in parts of the state that currently lack even reliable cellular service.

Red Grasso serves as the state of...

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Posted August 5, 2019 by lgonzalez

Thanks to NC Broadband Matters and Fiona Morgan for sharing this story that describes one family's need for telehealth applications and how changes in North Carolina state law could help boost infrastructure investment. With better connectivity, especially in rural areas, people who have an urgent need for telehealth and related applications, or who live far away from healthcare professionals, can access specialized care only available in urban areas.

Fiona's article originally ran July 24, 2019, on NC Hearts Gigabit's Our Stories.

A Lifeline to Heath: Why Broadband Matters for Telemedicine

by Fiona Morgan

When Daphne Sykes was 21, an accident nearly severed her spine and left her paralyzed from the neck down. At the time, she was a rising senior at UNC-Charlotte getting ready to start a career. During the medical odyssey that followed, she and her family persevered through rehab and occupational therapy, adjusting their routines and their home. Today, almost four years later, she’s a college graduate working remotely as an accountant from her family’s home in rural Cabarrus County, thanks in no small measure to high-speed Internet access.

“She’s been positive throughout this whole situation,” her mother, Lisa Sykes, said. “She’s very energetic. She’s got a dry sense of humor. Her mind is very, very clear. She’s strong in her faith, and very determined.”

The Internet is vital to Daphne’s quality of life. It allows her to do everything from operating the lights in her room to communicating with clients. “Broadband really opens up opportunities to her,” Lisa said.

For Daphne, being able to stay in constant communication with her doctor via email is essential. Like many people with spinal cord injuries, Daphne experiences neuropathic pain, often in the form of pins and needles on her feet, as well as muscle spasms. For these and other ongoing health issues, she takes a variety of medications that need frequent adjustment. A mild cold, or even a thunderstorm, can throw her health off balance. 

Across North Carolina, people living with complex medical conditions are slowly getting access to telemedicine, the remote diagnosis and treatment of patients through telecommunications technology. Telemedicine can involve video conferencing, storing or sharing medical records and test...

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