Marketplace Tech’s Molly Wood interviewed Christopher Mitchell, the director of the Community Broadband Networks Initiative, this morning on national radio. The pair discussed how broadband providers are responding to increased demand during the Covid-19 outbreak and what barriers there are to expanding Internet access to families sheltering-in-place.

Christopher has been a guest on Marketplace Tech before, providing his perspective on issues including security concerns around Chinese-made network equipment and the effects of ending network neutrality on municipal networks.

Connecting New Subscribers

Schools and businesses have closed across the country, but many students and employees are still expected to complete work from home. This is leading households to subscribe to broadband at record levels in some areas.

Christoper explained:

There’s a lot of people who are signing up for service who didn’t have it before, or maybe they’re going to a better provider. We’re seeing in areas that have one or more cases of the virus that some of the [internet service providers] are seeing record sign-ups, in some cases twice the previous record of a daily number of new customers.

The surge in demand is creating a challenge for providers still figuring out how to safely connect new users. A number of companies have temporarily halted home installations, while others are instituting policies to protect their employees and household members. “We will need to find a way in which we can do new connections,” Christopher said on Marketplace, “because I think this connectivity is just going to become more and more important”

States Stopping Local Solutions

The novel coronavirus isn’t the only issue providers and communities are grappling with as they try to...

People in the North Carolina towns of Albemarle, Fuquay-Varina, and Jacksonville, are gathering together this week to discuss rural broadband. Our own Christopher Mitchell and Katie Kienbaum are meeting with residents along with representatives from the North Carolina League of Municipalities and NC Hearts Gigabit in the three towns across the state. Recently, in WRAL TechWire, reporter Chantal Allam shared an interview with Will Aycock, who heads up Wilson’s publicly owned broadband network.

Aycock described how Wilson’s Greenight Community Broadband had been developed to support the economic vitality of the community, while also providing other benefits. He also stressed that Wilson’s decision was significant for them and that each community needs to decide what’s best for their own needs.

In Wilson, he adds, the network has helped to spur a long list of economic development investments, including downtown revitalization and investment in the community’s corporate park. New jobs continue to spring up, while other nearby rural areas contend with losses. The local college has taken advantage of new technological training and programs that require gigabit connectivity. Additionally, the city’s other utility systems benefit from the advanced connectivity. “None of these accomplishments are because of Greenlight specifically, but rather Greenlight is part of a team both within the City and across the broader community that all work together to build our future,” says Aycock.

He and Allam also talk about plans that Wilson and Greenlight have to use the broadband network and fiber infrastructure to continue to advance. Smart city applications, innovative options for entrepreneurs, and more collaboration are all in the future for Wilson. Aycock described Wilson's future vision:

We see Wilson being a focal point for micropolitan smart city efforts that is not secondary to Raleigh-Durham, but rather a part of the North Carolina technology and innovation ecosystem. To make progress, we must think of each region of our...

As the FCC’s vote on whether or not to remove network neutrality draws near, an increasing number of people are beginning to wonder how Internet access will change for them. Journalists have reached out to us to ask about the role of publicly owned Internet networks and the future without federal network neutrality policy protections. Molly Wood from Marketplace Tech interviewed Christopher to ask about the pros and cons of munis, how the FCC vote could affect municipal networks, and how municipal networks may help when or if we face an Internet no longer protected by network neutrality.

Wood asked some general questions about munis and their cost, and Christopher offered some specific examples from information we’ve learned from the communities we study. Now that big ISPs are set to receive the keys to the kingdom, local leaders wonder if they can take steps to avoid the pitfalls of unfettered power.

Christopher told Molly:

The only way that [ending network neutrality] would help cities and people more generally is that it would lead to more cities considering this and cities being more aggressive because the big cable and telephone companies would likely abuse their new power. But the Internet will still be there behind the scenes and cities can build their own apps and get around the barriers that the big cable and telephone companies are producing.

Listen here or at the Marketplace website.

For an in-depth discussion about connectivity in rural America, Public Rado WAMU called our own Christopher Mitchell who joined host Joshua Johnson on the 1A show. The conversation covered a variety of topics from technical points to policy. If you missed it, you can listen now and get caught up.

Other guests included journalist Jennifer Levits, who often reports on tech matters, and Matt Larsen who is the founder and CEO of a fixed wireless ISP, Vistabeam. His company serves subscribers in rural areas.

Examining Rural Connectivity

What is the best way to get high-quality connectivity to rural America? In addition to discussing the challenges of bringing Internet access to America’s less populated regions, the panel touched on a recent proposal by Microsoft to use TV white spaces to bring Internet access to rural areas. Libraries and schools have experimented with white space technology in recent years. The low-frequency spectrum used to be reserved for television prior to digitization; now that it’s not being used for TV, it’s been freed up. White space spectrum, or TVWS, is less likely to be interrupted by trees or walls then traditional fixed wireless signals.

Microsoft announced this spring that it would partner with the Mid-Atlantic Broadband Communities Corporation (MBC), a Virginia broadband cooperative, on a pilot project using white spaces in Halifax and Charlotte Counties. The project will allow households with school kids to access their school's network from home by using TVWS.

During the interview, listeners emailed and tweeted questions to the show. In addition to the audio of the show, check out some of the comments at the 1A website. Worth the time!