Tag: "services"

Posted September 3, 2020 by Ry Marcattilio-...

Marin County and the city of San Rafael, California, are demonstrating what happens when local government, a community nonprofit, and generous stakeholders come together to do something right. Over the summer they’ve built a Wi-Fi mesh network in the city’s Canal neighborhood to connect over 2,000 students and their families in anticipation of the upcoming school year. How the project unfolded shows what a thoughtful, committed group of people can do to respond to a public health crisis, close the digital divide, and make a long-term commitment to the vulnerable communities around them. 

A Neighborhood in Need

The Canal neighborhood (pop. 12,000) was founded in the 1950s and sits in the southeast corner of Marin County, bounded by the San Francisco Bay to the east, the city of San Quentin to the south, China Camp State Park to the north, and the Mount Tamalpais Watershed to the west. It’s split down the middle by Highway 101 and Interstate 580.

Canal is populated by predominantly low-income workers, and remains one of the most densely settled areas in Marin County — one of the wealthiest counties in the nation. Its residents serve, according to San Rafael Director of Digital Services and Open Government Rebecca Woodbury, as the backbone of the area’s service economy. Those who live there are mostly Latinx residents, with a small but significant segment who identify as Vietnamese. A 2015 study highlighted the challenges the community faces. Its population grew by half between 1990 and 2013, while available housing units grew by just 15%. During the same period, median household income shrunk by nearly a third, and unemployment remains twice as high in Canal than in the rest of Marin. It suffers from the largest education disparity in the entire state. It’s also among the hardest hit in the community by the coronavirus pandemic: the Latinx population in Canal accounts for just 16% of Marin County but 71% of cases so far.

Canal neighborhood residents are also among the least connected in the county. A recent survey by local nonprofit Canal Alliance showed that 57% of residents don’t own a computer, compared to just 10% of those...

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Posted June 6, 2017 by christopher

One of the very many treats at Mountain Connect this year was a keynote from Chattanooga EPB's Director of Fiber Technology, Colman Keane. (Watch it here.) After discussing their remarkable successes, we snagged an interview with him (he was last on the show for episode 175).

We discuss whether or not Chattanooga is an appropriate role model for other cities considering a municipal fiber investment and the general viability of citywide approaches in the current market.

We also get an update on Chattanooga's financials, their enthusiasm on connecting well over 90,000 subscribers, and how the smart grid deployment is creating tremendous value for both the utility and the wider community.

For more about Chattanooga, take a look at our ongoing coverage. We've been following the network and the community since 2009.

Read the transcript of the show.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Posted April 11, 2017 by christopher

Located in southeast Pennsylvania, Lancaster will soon have some of the fastest Internet access in the entire state due to its partnership with a local telecommunications firm, MAW Communications. We reported on many details about this approach here, but Community Broadband Bits podcast episode 248 offers an in-depth look.

Lancaster Business Administrator Patrick Hopkins and MAW Communications Operations Director Brian Kelly joined me to talk about the history of their partnership and the next big step: a citywide gigabit fiber-optic network. 

We also talk about the risks to the public sector from trusting a private company with essential infrastructure and the potential challenges for a private sector company to work with a local government. Both sides are going into this arrangement with their eyes wide open and offer tips for what others should consider before they try to replicate the model. 

If you missed it, last year we released a major paper about considerations in public-private partnerships. We did not discuss LanCity Connect, but many of themes apply.

Read the transcript of the show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Break the Bans for the music. The song is Escape and is licensed under a Creative Commons Attribution (3.0) license.

Posted September 27, 2016 by christopher

Having few options for high-quality telecommunications service, Virginia's Roanoke Valley formed a broadband authority and is building an open access fiber-optic network with different options for ISPs to plug-in.

In addition to being our guest on Community Broadband Bits episode 221, Frank Smith is the Roanoke Valley Broadband Authority CEO and President. We discuss their various options for ISPs to use their infrastructure and the various services their network is providing, including access to conduit and dark fiber leases. We also discuss why they formed a state authority to build their carrier-grade network.

Though they have had some pushback from incumbents - something Frank seems unphased by in calling the Authority "the new kid on the block" - they have built local support by building relationships with local organizations like Blue Ridge PBS.

Read all of our Roanoke Valley Broadband Authority coverage here.

Read the transcript of the episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is "Bodacious."

Posted June 7, 2016 by christopher

Last month we wrote wrote about the Whip City Fiber Pilot project in Westfield, Massachusetts expanding and this week we interview two people from Westfield Gas & Electric about the effort. Aaron Bean is the Operations Manager and Sean Fitzgerald is the Key Accounts and Customer Service Manager.

We discuss their pilot project, how they structured the services and pricing, and integrated the new telecommunications services into the municipal utility.

We also discuss whether the lack of a television option is limiting interest from potential subscribers and how they are picking the next locations to expand the network.

The sound effect we use in the intro is licensed using creative commons. We found it here.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 18 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

Posted December 12, 2015 by lgonzalez

Tullahoma Utilities Board LightTUBe customers are once again receiving a special holiday gift via the municipal fiber network. As of December 5th, subscribers got a boost in speeds with no boost in price.

From the LightTUBe Facebook page:

lightube-fast-speed-fb-2015.png 

More good news is on the way after the first of the year. According to General Manager Brian Skelton, rates for the two highest tiers will decrease. Symmetrical gigabit Internet service will drop from $99.95 per month to $89.95 per month and 200 Megabits per second (Mbps) symmetrical Internet service will decrease from $79.95 per month to $74.95 per month.

Unlike the big corporate providers that increase rates whenever the opportunity arises, Tullahoma prefers to increase speeds for free and sometimes even lower rates. Publicly owned networks focus on serving the community rather than maximizing profits; the decision to increase speeds and lower prices comports with their mission.

Happy Holidays, LightTUBe subscribers!

Posted October 5, 2015 by lgonzalez

Owensboro Municipal Utilities (OMU) is now expanding its Fibernet services with a pilot FTTH program to connect residents this fall. There are approximately 500 homes in the selected area where OMU will test out the new venture. People living in the project area can sign-up online.

Businesses in Owensboro have had access to OMUFibernet for data transport since 1999 and in 2014 the utility added VoIP to its commercial product line. The pilot will offer gigabit Internet access to residents, but OMUFibernet has only advertised speeds up to 100 Mbps to business customers thus far, according to the OMU website. Businesses are also able to lease dark fiber, which allows them to have more flexibility with data transport speeds.

The city, home to approximately 58,000 people, is the county seat of Daviess County and sits on the south side of the Ohio River. The entire metropolitan population is over 116,000 people. OMU has offered electric and water service since 1900 and describes itself as the largest municipal electric and water system in the state.

OMU plans to offer three tiers for symmetrical Internet access in the city's Town & Country neighborhood. Gigabit service will be priced at $99.99 per month, 100 Mbps at $69.99 per month, and 50 Mbps at $49.99 per month. All subscriptions will require a $49.99 installation fee. 

Posted September 21, 2015 by lgonzalez

Spanish Fork Community Network (SFCN) recently announced it is upgrading its cable network to a fiber optic network. The network has already started improving services by increasing speeds for the highest tiers at no extra cost reports the Herald Extra.

Residents and businesses in the town of approximately 37,000 have relied on the municipal cable network since 2001. Over the past 14 years, the network has come to provide triple-play to 80 percent of Spanish Fork homes.

Officials kicked off construction on September 3rd:

“We’re excited this is the next step for the SFCN network," [SFCN Director John] Bowcut said. "We’ve always planned on doing fiber to the home, and now we’re in the fiscal position where we can go ahead and install that for our customers."

Customers who choose to remain with the lowest tier - 12 Mbps / 3 Mbps - will remain on the coax infrastructure, says Bowcut, but will be switched to fiber if they choose to upgrade to a higher tier.

The city made its last bond payment for the existing system this year and will use newly available funds from retiring the debt to fund the upgrade. Assistant City Manager Seth Perrins describes the early deployment as "soft" so officials can obtain a better understanding of cost demands, construction management, and how long the project will take. They estimate the project will be complete by 2020.

According to Bowcut, Premium service that is now 120 Mbps / 15 Mbps will transition into symmetrical gigabit service for around $68 per month. PLUS service, currently 60 Mbps / 10 Mbps, will be upgraded to 100 Mbps symmetrical for approximately $45 per month. The Starter tier at 12 Mbps / 3 Mbps will remain $35 per month. All three tiers offer discounts when purchased with TV service.

Read more about Spanish Fork, one of the early municipal networks, and listen to Chris interview John Bowcut during Episode #60 of the Community Broadband Bits podcast. We have an updated interview with John ready for an upcoming podcast.

Posted August 18, 2015 by christopher

Just a few short weeks ago, we interviewed Dave Spencer, the Chief Operating Officer for the Northwest Open Access Network (NoaNet) in Washington. We offered a good overview, but got some requests for more details so Dave returns this week for a more focused discussion in episode 164.

We discuss the specific services that are available and how the retail service providers access them as well as NoaNet's enlightening approach to peering so its service providers have the benefits of low cost, high quality Netflix videos, as an example.

We also discuss the legal status of NoaNet as a nonprofit municipal organization. Finally, we discuss the other services that NoaNet makes available and how some of the fees are structured.

Read the transcript for this episode here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 23 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Posted April 8, 2015 by lgonzalez

Longmont's NextLight municipal broadband service is surpassing projected take rates, reports the Longmont Compass. The business plan called for 34 percent but as LPC builds out the FTTH network, the first phase of the project has achieved 45 percent.

In response to the positive response, LPC will speed up completion of the project. From the Compass:

“Our schedule was already aggressive, but we’ve heard repeatedly that our community is eager to receive high-quality, high-speed broadband,” LPC general manager Tom Roiniotis said. “So we’re accelerating the deployment.”

LPC now plans to “close the circle” from two directions at once as it completes its citywide buildout, rather than move around Longmont in one counterclockwise sweep. That means the final phase of the build is now scheduled to start in the first quarter of 2016 instead of the first quarter of 2017.

As we reported last fall, gigabit symmetrical service for $50 is available for customers who sign up within three months of service availability in their area. That rate follows customers who move within Longmont and transferable to to the next home owner.

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