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Fast, affordable Internet access for all.
John Bowcut, director of Information Systems for Spanish Fork, said 15 percent of homes signed up when told telephone service was available over the cable. The network only used door hangers to advertise at first because it intended to have a slow rollout. Then the service was promoted in the city newsletter. SFCN's phone rollout was slow for a reason. Small neighborhoods were notified one at a time, which allowed the network to handle the load. Bowcut said they didn't want to open sign-ups citywide and then have to tell people their connection date was three months out. He said the most people had to wait this way was 10 days. Initially about 1,500 homes signed up for phone service, out of 5,534 homes in Spanish Fork.The new telephone service runs an economical $14.95 with a variety of features. 75% of the town takes at least one service from the network, perhaps because of the great customer service:
Perrins was a beta tester for the system. He thought going through that process was awesome. They fixed every problem quickly and fine-tuned the network. "It was fun because the employees were so excited and eager to find and fix the problems."Prior to the telephone rollout, only some 60% of the community took a service from the network, as explained in this article
About 60 percent of Spanish Fork residents already subscribe to SFCN's cable TV and high-speed Internet. The customer appeal of the city-run communications utility is that Spanish Fork provides both the infrastructure and the service -- a practice that was actually outlawed by the Utah Legislature in 2004, though Spanish Fork was grandfathered in. This means SFCN can cut out any middle-man service provider, which amounts to about $2 million in savings each year, Mayor Wayne Andersen said. "I think it was a sad day when the state Legislature put the kibosh on that sort of thing," Andersen said.
You may think to yourself, Hey, come on, it's 90 minutes out of your day. But what I think about is how much time cumulatively was wasted in Seattle this morning, much of it simply because people would not have been sure where the problem was. An early, all-hands-on-deck announcement from Comcast would have been a big help. It seems slightly insane that a company that provides internet service isn't very good at using the internet.The folks at Sunbreak apparently were not aware that the City is still slowly considering building a network to ensure everyone in the community has affordable high speed broadband access (which would likely be far more reliable than Comcast's network). After I noted this in the comments, they reprinted one of my posts about Seattle's deliberations. Meanwhile, the folks in Scranton, Pennsylvania, (immortalized in the television show The Office) have been asking when they get the faster broadband now available in Philly, Pittsburgh, and parts of the Lehigh Valley. The answer came bluntly from Stop the Cap: Sorry Scranton, You’re Stuck With Comcast Cable… Indefinitely An article from the Times Tribune explains why the private sector fails to provide competition:
"Offering out television service is expensive, too expensive for most smaller telephone companies," said telecom industry analyst Jeff Kagan. "So many are reselling satellite service to keep customers who want one bundle and one bill." Because of that, satellite television providers, who were never a formidable challenge to conventional cable companies, gained market share, Mr.
"We decided for the kind of money these people are asking us, we would be better off doing this on our own," said Kevin Kryzda, the county's chief information officer. "That is different from anybody else. And then we said we would like to do a loose association to provide broadband to the community while we are spending the money to build this network anyway. That was unique, too." The new project will use a contractor to build a fiber network throughout the county and a tiny rural phone company willing to foot part of the bill in return for permission to use the network to grab customers of broadband service. The combined public-private network would not only connect the sheriff's office, county administration, schools and hospitals, but also would use existing rights of ways along major highways to run through Martin's commercial corridors.Michael Pollick correctly notes that Florida is one of the 18 states that preempt local authority to build broadband maps. However, they incorrectly believe that Martin County is unique in its approach.
Some Berry residents may have to move if they can't get high-speed Internet access, according to town officials, because their employers require them to have the service for working from home. "Parents have told us their children are at a disadvantage by not having high-speed connections," Town Chairman Anthony Varda wrote in a recent letter to TDS Telecommunications, the town's Madison-based telephone provider. "It is critical to the success of rural students, people working from home, and residents serving on nonprofit boards, committees and local government," wrote Varda, an attorney with DeWitt, Ross & Stevens.Their property values are going down because few people want to live someplace without fast and reliable access to the Internet. To cap it off, Wisconsin is one of 18 states with laws to discourage communities from building their own networks. TDS puts on an act about how difficult it is to tell these people that they aren't getting broadband ... but if they were to build it themselves, I wonder if TDS would sue them like it did Monticello. In asking the state PUC to require TDS to expand, the residents are taking a unique approach. I can't really see it working under the modern rules. It long past time we realize the limits of the private sector: The private sector is simply not suited to solve all problems. Matters of infrastructure are best served by entities that put community needs before profits. (Image: Liberty rotunda mosaic at Wisconsin State Capitol, Madison, Wisconsin, a Creative Commons Attribution Non-Commercial No-Derivative-Works (2.0) image from photophiend's photostream)
The municipal broadband debate began when Wilson instituted "Greenlight," a high speed network that competes directly with Time Warner Cable's Roadrunner. As a subscriber to Greenlight, I am very satisfied with the service I receive. If there is a problem, I speak to a tech in Wilson. That is more than I can say about my experience with Time Warner. If there were issues, I was transfered to a call station in India and the service I received was horrible.
We're not going to get broadband to everybody in the state anytime soon.This was his response to a question noting the nature of private companies like Time Warner (who donate regularly to Hoyle) to ignore communities they deem unprofitable. To reconstruct:
"They’re just frustrated that it’s not getting done by the cable companies, the network companies, whoever’s doing it. They’re just cherrypicking and leaving off so many of our citizens, and that’s just unacceptable."Both Senator Queen and Senator Purcell should be thanked for their opposition to this handout to cable and telephone companies. End Update 2 Despite the efforts of so many folks in North Carolina, the bill to stop communities from building broadband networks (forcing them to rely on whatever the incumbent wants to deploy, if anything) has passed out of the Senate Finance Committee. The Direct Revenue Laws committee has to examine it, but it will soon make its way to the floor of the Senate for a full vote (it did, see updates above). At this point, we still hope the session ends before this bill can be sent to the Governor. Before sending it to the Gov, it must pass the full Senate, several House Committees, and then the full House. So make sure all your representatives know your feelings on it, and encourage your local leaders to tell State leaders to defend the rights of communities to build their own infrastructure. Contact information is detailed on this post. The bill has changed once again, as summarized by IndyWeek:
The bill's language was revised this past week to include a moratorium.