Tag: "low-income"

Posted March 15, 2017 by htrostle

A new report from the National Digital Inclusion Alliance and Connect Your Community concludes that the telecom giant AT&T has redlined low-income neighborhoods in Cleveland. The company has cherry-picked higher-income neighborhoods for new technology investments and skipped over neighborhoods with high-proverty rates.

AT&T’s Digital Redlining, uses publicly available data from the FCC and the American Community Survey to expose how AT&T has failed to invest in low-income communities in Cleveland.

See With Your Own Eyes

Read the report and explore the interactive maps on digitalinclusion.org. The National Digital Inclusion Alliance and Connect Your Community spent six months uncovering how AT&T has systematically passed over communities with high poverty rates. The five maps paint a stark picture of the digital divide. 

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The extent of AT&T’s failure only came to light after the AT&T and DirecTV merger. As part of the merger, AT&T had to create an affordable Internet access program for low-income residents. The lowest speed tier in the program was 3 Megabits per second (Mbps) download for $5, but many low-income communities in Cleveland were considered ineligible; infrastructure in their communities only allowed access to speeds that maxed out at about 1.5 Mbps download. (Read more in "AT&T Gets Snagged in Giant Loophole Attempting to Avoid Merger Responsibility")

Public Data Can Share Some Insights 

The National Digital Inclusion Alliance and Connect Your Community noticed a pattern and began investigating. The FCC Form 477 data used in the report provides maximum speeds and technology by each census block, which typically overstates the quality of service actually available to households.

We've also used the FCC Form 477 data in our research and can attest to how...

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Posted January 24, 2017 by htrostle

In December 2016, the Free Press released the extensive report Digital Denied: The Impact of Systemic Racial Discrimination on Home-Internet Adoption. In the 225-page document, Free Press Research Director S. Derek Turner dove into the numbers on race and the digital divide

The report provides a qualitative analysis of the digital divide's disproportionate impact people of color. Turner provides a number of policy solutions addressing both home Internet access and mobile Internet access.

Home Internet Adoption: A Continuing Divide

The digital divide refers to the gap between those who have access to information technologies and those who do not. Analyzing both U.S. Census Bureau data and FCC deployment data, Turner found that:

While 81 percent of Whites and 83 percent of Asians have home internet (counting wired and wireless subscriptions alike as “home” access), only 70 percent of Hispanics, 68 percent of Blacks, 72 percent of American Indian/Alaska Natives, and 68 percent of Native Hawaiian/Pacific Islanders are connected at home.

Even after accounting for differences in income, education, age, geography, and job status, communities of color have not adopted high-speed Internet services at the same rate as White folks. There remained a gap of six to eight percent between Hispanic, Black, or Native American households and White households.

Mobile-Internet Adoption: Model for Possible Solutions

Turner, however, noted that mobile Internet adoption did not sustain this same rate of digital divide. In some cases, low-income households of color have equal or higher levels of adoption than low-income White households. Explaining the difference between the adoption rates for home Internet service and mobile Internet service, Turner credited the wireless marketplace’s competitive prices and the prepaid or resold services offered.

The report points to three policy goals that are further broken into several concrete actions that local, state, and federal officials can take....

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Posted January 4, 2017 by KateSvitavsky

Internet access for low-income households is becoming more affordable, thanks to an FCC modernization order that brings the Lifeline program into the 21st Century. 

Next Century Cities recently offered a webinar for people who want to learn more about changes to the Lifeline program; our own Christopher Mitchell moderated the event. Jaymie Gustafson, Director of Stakeholder Engagement for the Lifeline, and attorney Olivia Wein from the National Consumer Law Center shared their knowledge about the order, discussed how local governments can utilize the program in public housing, and suggested ways local governments can help make the program a success.

The program, which initially provided a $9.25 subsidy to eliminate or lower the cost of telephone services to low-income households, now allows recipients to use the funds to purchase broadband services. Gustafson noted one of the driving factors behind the modernization order:

“We know it’s so important in terms of helping children do their homework, in terms of people being able to search for and keep their jobs, in terms of accessing services, just in terms of interacting with society around you. Right now, broadband is not a luxury. It’s a necessity.”

About The Program

The Universal Services Administrative Company (USAC) governs the Lifeline program, which originated in 1985 and receives funding from the Universal Services Fund. The fund, established in 1935, supports other programs that invest in telecommunications infrastructure in addition to low-income access. Instead of receiving a voucher to purchase services from a carrier or an Internet Service Provider (ISP), the provider receives the subsidy directly from USAC; after the discount is applied to Lifeline participants' bill, the participant pays the remainder to the provider.

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Participants are eligible for the Lifeline program if they earn less than 135 percent of the federal poverty line, receive SNAP benefits,...

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Posted December 15, 2016 by htrostle

The small city of Lake Worth, Florida, may undertake a free Wi-Fi project in order to boost economic development and ensure Internet access for all residents. The local newspaper and the city’s Community Redevelopment Agency (CRA) support the project. They recognize the potential to connect low-income households throughout the city and the economic development opportunities that can benefit the entire community.

A recent editorial in the Palm Beach Post underscores how connectivity is a social justice issue: lack of access excludes folks from society. The editorial also makes the argument for adding fiber optic cable throughout the city, ensuring high-speed Internet access for all.

Social Justice

Many Palm Beach County residents are considered affluent, but Lake Worth has a poverty rate of 32 percent and poorly-ranked public schools. The editorial breaks down the statistics and points to the Pew Research Center’s figures on the digital divide, which acknowledge a class divide and an educational divide. Ninety-six percent of college graduates use the Internet compared to 61 percent of adults with a high school education or less. Likewise, 99 percent of adults with household incomes over $150,000 use the Internet vs. 78 percent of adult of households with less than $30,00.

“Modern society is so deeply networked that to live outside it is a very steep obstacle to ever getting ahead. It is, as [CRA Executive Director Joan Oliva] told the Post Editorial Board, a question of social justice.”

The Proposed Project 

Lake Worth’s CRA wants free public Wi-Fi citywide, especially in the lowest income areas. To blanket the entire 6.5 square mile city in Wi-Fi would cost approximately $860,000. The city government would pay $640,000 with the CRA providing the remaining $220,000.

The project is a potential boost for economic development. “A free Wi-Fi network in the city automatically creates the perception that the city is connected and technologically advanced,” said Kelly Smallridge, head of the Palm Beach County Business Development Board. The Palm...

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Posted December 15, 2016 by KateSvitavsky

Super-fast, reliable, and affordable Internet access is coming to residents living in public housing in Wilson, North Carolina. Greenlight, Wilson’s municipal network, recently began providing 40 Megabits per second (Mbps) for $10 per month to public housing residents -- about a quarter of the service’s original cost. All services from Greenlight are symmetrical, so upload speeds are just as fast as download speeds.

“Because of this partnership, more students will be able to be online in their homes and more adults will be able to take advantage of online job training and application tools…In addition, the partnership connects more customers to the community network, thereby increasing the return on the community’s investment,” said Greenlight general manager Will Aycock.

Partners For Progress

A new partnership between the US Department of Housing and Urban Development (HUD) and Wilson’s Public Housing Authority enables residents to receive discounted Greenlight services. HUD Secretary Julian Castro visited Wilson in October to discuss the importance of Internet access, indicating it is becoming a higher priority for the Department:

"We know these days that the Internet is not a luxury; access to it is really a necessity in this 21st-century global economy. And we want to make sure every single child in our nation has access to it… Our goal is that every single public housing resident have access to the Internet."

Residents receive a router at no cost from the Housing Authority, which oversees public housing in Wilson. Greenlight, the community's municipal fiber network offers speeds from 40-100 Megabits per second (Mbps). As a service of the City of Wilson, Greenlight emphasizes its commitment to fair pricing and providing a quality product. 

“One of Greenlight’s core principles is to enhance the quality of life for all residents, making high-speed internet available for everyone… It’s an important step in bridging the digital divide,” stated City Manager Grant Goings during the initial announcement event.

Low Income Programs Not Always This Good

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Posted November 29, 2016 by KateSvitavsky

The Federal Reserve is responsible for setting interest rates and executing monetary policy in the United States, but many people don’t realize that the agency also has a hand in community development. This summer, the Federal Reserve Bank of Dallas released a report, Closing the Digital Divide: A Framework for Meeting CRA Obligations, which includes information for banks about funding digital inclusion programs and community networks.

The report, published in July, states:

“Access to broadband has become essential to make progress in all areas of community development—education and workforce development, health, housing, small-business development and access to financial services.”

Closing the Digital Divide is important not only because it provides substantial information for banks, but also because it indicates federal support exists for community-based infrastructure improvements. The report discusses improving Internet access for low and moderate-income individuals and neighborhoods.

Using The Community Reinvestment Act To Improve Infrastructure

From the 1930 until the late 1970s, many banks denied lending to individuals and organizations based on their location. The practice is called “redlining” after the red ink that outlined low-income neighborhoods on a map, and was made illegal when Congress passed the Community Reinvestment Act (CRA) in 1977. Under the CRA, banks must to use the same evaluation criteria for all loan applicants regardless of the neighborhood they live in, which expands lending to include low and moderate-income (LMI) individuals. The Federal Reserve assesses banks’ performance under CRA guidelines, which bring about $100 million in capital to low and moderate income areas per year through various projects. Improving Internet access is an increasingly large portion of these initiatives.

In The Weeds

As part of the act, banks must “identify and invest in low and moderate-income communities.” Eligible activities include affordable housing, services geared toward LMI individuals, financing for certain small businesses and farms, and other revitalization efforts. Bringing broadband infrastructure to underserved communities qualifies as...

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Posted November 8, 2016 by Anonymous

This is episode 227 of the Community Broadband Bits Podcast. Chief Information Officer Paul Kronberger of Madison, Wisconsin, explains how the fiber network pilot project will help bridge the digital divide. Listen to this episode here.

Paul Kronberger: We specified we wanted to keep the costs very low and to remove as many barriers as possible for individuals to obtain this service.

Lisa Gonzalez: This is episode 227 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Madison, Wisconsin, has embarked on a pilot project with multiple purposes. As the community seeks ways to improve connectivity citywide, they will use the project to collect data about benefits of providing services to the community. Simultaneously, the project will bring fast, affordable, reliable connectivity to areas of the city with the highest concentration of low-income households. In this interview, Chris talks with Paul Kronberger, Madison's Chief Information Officer, who offers more details about the Connecting Madison pilot program. In addition to describing the aims of the project, Paul explains how the city is using existing assets and how they're contending with restrictive state law as they embark on their partnership with a private ISP. Now, here's Chris with Paul Kronberger, Chief Information Officer for Madison, Wisconsin, discussing the pilot program to help bridge the city's digital divide.

Christopher Mitchell: Welcome to another addition of the Community Broadband Bits Podcast. I'm Chris Mitchell. Today, I'm speaking with Paul Kronberger, the CIO of Madison, Wisconsin. Welcome to the show.

Paul Kronberger: Thank you. Glad to be here.

Christopher Mitchell: I'm also glad to have you here. It's a bit of a rivalry time between Minnesota and Wisconsin, but I'm happy to learn more about what's happening over there. For people who aren't familiar with Madison, the home of incredible football and basketball teams, can you tell them a little bit about your city?

Paul Kronberger: We're the state capital of Wisconsin. Our city has a population of about 250,000 or so. We're also home to the main campus of the University of...

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Posted October 28, 2016 by lgonzalez

Much like the the bone-chilling flicks celebrating eerie entertainment that dwells in the depths of our dark imaginations, monster cable and DSL Internet service providers strike terror in the hearts of subscribers…if they survive. Mesmerizing fees, hair-raising customer service, and shockingly slow connections can drive one to the brink of madness.

In celebration of Halloween 2016, our writers each selected a national ISP and reimagined it as a classic horror character. The results are horrifying! Read them here…if you dare!

 

AT&T’s Frankenmerger

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by Kate

This shocking film tells the horrific tale of a mad scientist in his quest to create the world’s largest telecommunications monopoly monster. The scientist’s abomination runs amok, gobbling up company after company, to create a horrifying monster conglomerate. Watch the monster terrorize towns across America as it imposes data caps, denies people access to low-cost programs, and refuses to upgrade infrastructure. What nightmare lies ahead? Will the townsfolk and their elected officials unite to stop the monster, before it acquires Time Warner? Watch and find out!

 

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The Mummy From Last CenturyLink

by Scott 

Archaeologists unearth the Last CenturyLink Mummy from a rural field of copper wires. Townspeople put the Mummy on display in Hard Luck City Hall. Little do they know the Last CenturyLink Mummy was once Pharaoh of DSL (Dreadfully Slow Line) service. Long ago, he was cursed by subscribers and doomed to remain in the slumber of purgatory, much like the DSL Internet access they endured. He awakes when he...

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Posted October 27, 2016 by lgonzalez

Fresno, California, is looking for one or more partners to bring Gigabit connectivity to the entire community. City leaders recently released a Request for Qualifications (RFQ) to send out the call for interested entities. Letters of interest are due on November 14th and statements of qualifications are due by November 30th.

Leaving No One Behind

According to the RFQ, the community is experiencing growth in the tech sector and want to support the tide by improving Internet infrastructure throughout the community. In addition to serving new businesses for economic development, the network will connect community anchor institutions such as schools, hospitals, and libraries. 

As part of their goals, Fresno states explicitly that they want to ensure low-income families and individuals will be able to afford high-quality Internet access. In an article in the Fresno Bee, city leaders sate that they envision rates for some residents at around $10 per month for either a wired or fixed wireless connection.

Using Existing Assets

Chief Information Officer Bryon Horn says that the city has approximately 90 miles of fiber in place in the northeast, northwest, and southeast regions of town for traffic control. The southwest area of town, however, is plagued by gaps in service. In the RFQ, the city suggests that any solution could use and expand on the existing publicly owned fiber. An increasing number of communities are taking advantage of the extra capacity available in fiber installed for traffic light synchronization. Aurora, Illinois, used its traffic fiber as a starting point to build out OnLight Aurora. More recently, Centennial, Colorado, is encompassing its traffic-related fiber-optic network into a project that will allow the city to partner with Ting for Gigabit connectivity to...

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Posted October 15, 2016 by KateSvitavsky

Residents of Salt Lake City’s Lorna Doone Properties will be enjoying Internet speeds of up to one gigabit for no cost, thanks to a partnership between Google Fiber and the Utah Nonprofit Housing Corporation (UNHC). In July 2015, the company announced that the Google Fiber Gigabit Communities program would bring free access to select low-income housing locations throughout cities within their service areas, and the residents of Lorna Doone are newest to this list. 

Google will supply Internet access and UNHC has a computer rental program, which is in part supplied by the local business community. In addition, the City of Salt Lake has helped to fund mobile computer labs to bring more low-income households online.

Internet access is vital not only for entertainment, but more importantly for completing homework, keeping up with the news, and participating in the digital economy. "We do not have cable television or anything, so it's a way that we stay connected,” Kelli Nicholas, a Lorna Doone resident said during Google Fiber’s launch event. "I read about our current events online, my son and I do homework things… [Google Fiber will] allow people who weren’t able to connect, to connect with one another.”

Aside from providing Internet access in the Lorna Doone apartments, Google has partnered with the Department of Housing and Urban Development’s ConnectHome program to provide gigabit service to public housing projects. A Google Fiber blog post announced the partnership:

“The web is where we go to connect with people, learn new subjects, and find opportunities for personal and economic growth. But not everyone benefits from all the web has to offer. As many as 26% of households earning less than $30,000 per year don’t access the Internet, compared to just 3% of adults with annual incomes over $75,000. Google Fiber is working to change that.”

Check out local video coverage of the launch event:

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