Tag: "comcast"

Posted October 31, 2019 by lgonzalez

As the seasons change, we're fondly remembering past team members from the Community Broadband Networks Initiative and their creative contributions to our Halloween stories. Scott, Kate, and Hannah have moved on to other paths in their careers, but we'll always treasure their contribution to our 2016 celebration of movie monster madness. A special hat tip to our Development Director John Bailey, who pointed out this Halloween morning that "Munis are 'ghoul!'" Check it out:

Much like the the bone-chilling flicks celebrating eerie entertainment that dwells in the depths of our dark imaginations, monster cable and DSL Internet service providers strike terror in the hearts of subscribers…if they survive. Mesmerizing fees, hair-raising customer service, and shockingly slow connections can drive one to the brink of madness.

In celebration of Halloween 2016, our writers each selected a national ISP and reimagined it as a classic horror character. The results are horrifying! Read them here…if you dare! 

AT&T’s Frankenmerger

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by Kate

This shocking film tells the horrific tale of a mad scientist in his quest to create the world’s largest telecommunications monopoly monster. The scientist’s abomination runs amok, gobbling up company after company, to create a horrifying monster conglomerate. Watch the monster terrorize towns across America as it imposes data caps, denies people access to low-cost programs, and refuses to upgrade infrastructure. What nightmare lies ahead? Will the townsfolk and their elected officials unite to stop the monster, before it acquires Time Warner? Watch and find out!

 

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The Mummy From Last CenturyLink

by Scott 

Archaeologists unearth the Last CenturyLink Mummy from a rural...

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Posted June 18, 2019 by Katie Kienbaum

In the most recent episode of his weekly Netflix show Patriot Act, comedian and former Daily Show correspondent Hasan Minhaj answers the question we’ve all asked ourselves: “Why does my Internet service provider suck so much?” To figure it out, the show, which features research from the Community Broadband Networks initiative, takes a deep dive into Internet access inequality, lobbying telecom monopolies, inept federal regulators, municipal broadband networks, and more.

Minhaj, citing our Profiles of Monopoly report, points to monopoly broadband providers as one of the main reasons for slow speeds, poor service, and uneven access. He calls out Comcast in particular:

“Now look, all of these companies are terrible, but Comcast deserves a special place in Hell . . . In fact, Comcast has been called “America’s Most Hated Company” . . . The emotions are real. People hate Comcast.”

Later, he notes that the federal government shares responsibility for the sad state of affairs:

“The most frustrating part about the broadband cartel is that the government isn’t just letting this happen; it’s helping it happen. They are protecting broadband monopoly power over the public good, and most of the blame falls on one agency: the Federal Communications Commission, or the FCC.”

In the episode, Minhaj also explains how the FCC’s data collection methods vastly overstate broadband coverage, calling Form 477, which the agency uses to collect deployment data from providers, the “government version of ‘grade your own quiz.’”

As a counterpoint, Minhaj highlights how communities across the country, like Chattanooga, Tennessee, are building their own broadband networks to get around monopoly providers and sluggish regulators:

“Small cities are going DIY, and they’re setting up their own Internet. It’s become known as municipal broadband, and it is phenomenal. It turns out, when cities create their own Internet, then their own broadband customers get faster speeds, lower prices, and better customer service — you know, all the things that violate Comcast company policy.”

Municipal broadband, he says, is creating competition and faster, more affordable Internet access:

“Chattanooga forced Comcast to magically find a way to offer the...

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Posted May 29, 2019 by Katie Kienbaum

At a May 6 City Commission meeting in Decatur, Georgia, city leaders approved a project budget of $2.35 million to build a municipal I-Net and award the construction contract to Georgia-based Network Cabling Infrastructures, Inc. The decision came amid demands from cable giant Comcast that the community of about 24,000 immediately begin paying exorbitant fees for infrastructure the city has used under a past local franchise agreement. The case of sour grapes was resolved, but it once again reveals how the large corporate monopolies don't hesitate to flex their muscles when things don't go their way.

Conflict Over I-Net

The infrastructure at the center of the dispute dates back to the late 1990s to a franchise agreement Decatur made with MediaOne, which Comcast has since acquired. As part of the deal, MediaOne agreed to connect city facilities with a fiber network, and the city permitted the cable company to recover some construction costs through a 25 cent charge on subscribers’ monthly bills, up to a total cap of $200,000. MediaOne finished building the I-Net in 2000. Since then, Decatur has used the infrastructure without paying fees to MediaOne or Comcast for critical city operations.

Last year after working with a consultant, Decatur decided to replace the aging I-Net with a new, city owned fiber network and began to search for a contractor to build it. Comcast was one of several companies that responded to a Request for Qualifications (RFQ) issued by Decatur in October, but it did not meet the requirements established by the city.

logo-comcast.png Less than one month after Decatur notified Comcast that it was not selected, the company told former City Manager Peggy Merriss that it planned to retire the I-Net right away, unless the city paid for its use. A few months later, Comcast reiterated its intentions to current City Manager Arnold, explaining that the company had acquired a state franchise to replace the local franchise agreement that ended in 2009. According to Arnold, Comcast decided to charge the city approximately $370,000 annually for use of the current I-Net until the new one is built.

At the Decatur City Commission meeting on April...

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Posted December 24, 2018 by lgonzalez

As authors at MuniNetworks.org have the opportunity to add to our growing cache of holiday-themed, broadband-centric writings, we try to remember to share classics like this one from 2015. “Twas the Night Before Muni Fiber” was crafted by Tom Ernste and Hannah Trostle. Both have moved on to the next phases of their careers but their contributions to ILSR’s work, including this poem in the style of “A Visit from St. Nicholas” by Clement Clarke Moore will be appreciated for many years to come.

Enjoy, share, and thank you for your support!

 

 

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Posted December 13, 2018 by lgonzalez

The people of Charlemont, Massachusetts, are ready to pay approximatly $1.5 million to own broadband infrastructure rather than shell over $462,000 to Comcast for cable Internet access in their community. At a packed December 6th town meeting, voters showed up to handily defeat the proposal from the cable giant and express their support for a publicly owned fiber optic network.

Making the Best Choice for Charlemont

According to Robert Handsaker, who chairs the Charlemont Broadband Committee, the standing room only crowd at the local school defeated the Comcast proposal by a 20 percent margin. He went on to state that the town already has a design prepared, which it developed with Westfield Gas + Electric (WG+E). WG+E has been working with approximately 20 western Massachusetts towns interested in publicly owned broadband networks in several different capacities, including consulting and design. Having developed their own network, WhipCity Fiber, the Westfield utility is now offering skills as a consultant and as a network operator to nearby communities.

The Comcast proposal required Charlemont to kick in more than $462,000 while only serving 96 percent of the community. Ownership of the infrastructure would have remained with the national company. The city has been exploring options for at least two years, after plans for the broadband cooperative Wired West changed. When voters at a 2015 town meeting voted to approve borrowing for the project, community leaders considered Leverett’s financing model, using moderate property taxes to fund the project.

In the warrant article fact sheet comparing the two proposals side by side, Charlemont plans rates for $79 per month for symmetrical gigabit stand alone Internet access unless the local take rate falls below 40 percent, in which case it would increase to $99 per month. Comcast service would cost from $61 - $311 per month depending on speeds, with 100 Megabits per second (Mbps)...

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Posted November 22, 2018 by lgonzalez

In the U.S., Thanksgiving is one of the busiest travel times of the year. Families and friends come together to catch up, to eat tons of food, and to appreciate their good fortune. It's a time to count our blessings and laugh at a few of the characters common to every family. This year, we've imagined some of those characters at Thanksgiving Dinner in the world of telecom...

Momma Greenlight

by Lisa

Thanksgiving would be just another TV dinner without someone willing to wake up at 4 a.m. to put the bird in the oven, prep the potatoes, and bake the pie. Just like Mom, Greenlight in Wilson, North Carolina, has gone above and beyond for the community. In addition to  providing an important economic development tool and creating an innovative program for folks who might struggle a little with Internet access bills, Wilson connected their neighbor Pinetops. In much the same vein, we know that if the next door neighbor was alone on Thanksgiving, Mom would invite them over for turkey and pumpkin pie.

Uncle Comcast

by Jess

He’s that uncle you don’t want to get stuck next to at the dinner table. Uncle Comcast will spend the entire time talking up his newest business venture while he ignores your aunt’s repeated request to pass the mashed potatoes. When you finally get a chance to talk he suddenly has to leave the table to take a call from one of his many lawyers. You’re a little worried he’s working on scheme to swindle grandma out of house and home in order to monopolize the inheritance

Cool Aunt Ammon

by Katie

thanksgiving-dinner.png Everyone in your family is always talking about...

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Posted November 5, 2018 by lgonzalez

We knew that Longmonters loved their publicly owned network, but recent numbers show how many of them have shunned incumbents to switch. More than half of the market in Longmont has now signed up with NextLight. While NextLight subscribers enjoy fast, affordable, reliable connectivity from their network, benefits from competition are also creating a better environment for Longmonters who have stayed with the incumbents.

When Longmont Power and Communications (LPC) set out to serve the community in 2014, their goal was to reach approximately 37 percent of the market within five years. According to LPC’s Scott Rochat, they’ve blown away that goal and have already reached 54 percent.

No Tricks, Just Gigabits

While large national providers focus their efforts to capture customers with gimmicks such as reduced introductory rates that later increase, LPC has appealed to subscribers with a series of intelligent moves that show their commitment to the community.

At the start of 2018, LPC dropped the cost of their symmetrical gigabit Internet access from $99.95 per month to $69.95 per month. If subscribers have been connected for 12 continuous months, they’re eligible for a loyalty discount which brings the price down another $10 per month. During deployment, LPC created a special program in which folks who signed up for service within three months that service was available in their areas were able to cut yet another $10 per month off their gigabit rate for as long as they stayed connected. These Charter Members are able to take that $49.95 per month rate with them when they move to a different Longmont address where NextLight is available and the rate stays at the premise that they sell.

Approximately 93 percent of NextLight residential subscribers are Charter Members, Rochat told the Times Call. The network currently serves 17,400 premises.

Subscribers who referred friends were also able to get a free month of service for each referral and they had extended the promotion to digital voice service.

Competition=Better Rates, Better Services

The...

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Posted August 7, 2018 by lgonzalez

If you haven’t already taken a look at our most recent report, now is your chance to get some insight before you download it and dive in. Profiles of Monopoly: Big Cable and Telecom, written by our Hannah Trostle, recently left ILSR to attend grad school, and Christopher Mitchell, transforms FCC Form 477 data into a series of maps that reveal a sad state of competition in the U.S. broadband market. For episode 317 of the podcast, Hannah and Christopher discuss the report and the main findings.

Download the report here.

Hannah and Christopher provide more insight into the main findings of the report, which analyzes where competition exists and where large national providers fail to invest. The result ultimately creates densely populated areas with more competition for broadband (as defined by the FCC) than rural areas. Due to their de facto monopolies, the top national providers capture huge segments of the population.

Hannah and Christopher also talk about the quality of the Form 477 data and the need for better benchmarks, we learn about why Hannah and Christopher felt that it was time to take the data and turn it into a visual story. You’ll learn more about their methodology in developing the maps and their analysis. Hannah, who created the maps that make the foundation of the report, shares some of the surprises she discovered. The two talk about the Connect America Fund and the policies behind the program and how the results have aggravated lack of broadband in rural America and how cooperatives are picking up the slack where big corporate ISPs are failing rural America.

cover-monopoly-report-2018_0.png If you want to learn more about how cooperatives are running circles around the big ISPs in rural areas, download our 2017 report, Cooperatives Fiberize Rural America: A Trusted Model for the Internet Era.

Read the transcript of the show here.

We want...

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Posted July 31, 2018 by lgonzalez

For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice: The Ultimate Prize

Whether it’s a brand of breakfast cereal, a model of car, or an Internet Service Provider (ISP), those who purchase a good or service know that when they have more options, the options they have are better. The FCC defines "broadband" as connectivity that provides speeds of at least 25 Megabits per second (Mbps) download and 3 Mbps upload; our report fouces on service where ISPs claim to offer this minimum threshold. 

When it comes to ISPs, subscribers often have a faux choice between unequal services, such as one telephone company offering slow DSL and one cable company that offers faster cable Internet access. People in rural America often have even slimmer options because cable ISPs don’t provide broadband in less populated rural areas. In other words, the market has spoken and the market is broken.

In this analysis, we examined Form 477 Data from ISPs and submitted to the FCC. While the data paints a grim picture of where competition truly exists, those who read the report should remember that Form 477 Data breaks down information into census blocks. As a result,...

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Posted April 10, 2018 by lgonzalez

Deploying, maintaining, and operating a wireless network is easy, right? You just put up your equipment, sign up subscribers, and start raking in the dough, right? Not even close, says Travis Carter, one of the co-founders of US Internet and our guest for episode 301 of the Community Broadband Bits podcast. He should know -- he's deployed both wireless and fiber networks in Minneapolis.

In this episode, we get an update on US Internet’s progress on its fiber deployment. Travis also compares what it’s like to own, maintain, and operate each type of network. There are pros and cons of each and each is better suited for different environments and situations.

Travis and Christopher also talk about some of the marketing approaches that US Internet use after being in business for several years and determining what works in the Minneapolis market. He describes how a local company can compete against the big national ISPs by giving subscribers a good product, maintaining good customer service, and keeping an eye on long-term goals.

Learn more about US Internet in episode 194 of the Community Broadband Bits podcast. 

This show is 34 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can also listen to the show at the Community Broadband Bits page.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is ...

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