Tag: "lessons learned"

Posted January 5, 2021 by Ry Marcattilio-McCracken

In August we first covered the National Digital Inclusion Alliance’s new Digital Navigator’s program, which provides a best-practices model for organizations looking to use local resources to help neighbors learn the skills and overcome their reluctance to getting online. This week on the podcast Christopher welcomes Paolo Balboa, Program Manager at the National Digital Inclusion Alliance and Shauna Edson Digital Inclusion Coordinator, at the Salt Lake City Public Library to dive deeper into the program and talk about lessons learned so far.

The group dives right into what digital equity means both in policy and practice, and how we can be more thoughtful about both. Paolo shares the history behind the idea of the NDIA’s Digital Navigator Program and how it came to fruition, helpfully, right at the start of the pandemic. 

Shauna talks about the challenges Digital Navigators confront head on in communities, from helping residents overcome lack of familiarity with new devices, to learning to navigate the web, to connecting with local resources. Both Shauna and Paolo stress that successful forward progress will come from the presence of ongoing programs staffed by fellow community members, and Shauna shares the progress made in Salt Lake City so far.

This show is 32 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

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Posted December 18, 2020 by Ry Marcattilio-McCracken

On December 7th, Our Revolution Arlington hosted an event which brought together a diverse group to talk about the impact of the ongoing pandemic on small and independent business owners, and what solutions exist for responding: 

With new lockdowns looming and federal support stalled indefinitely, what options do state and local governments have to keep small businesses afloat in the months ahead. In addition, how might we strengthen small business over the long term as part of more inclusive community development strategies? 

Among panelists were ILSR’s Kennedy Smith (Senior Researcher, Independent Business initiative) and Christopher Mitchell (Director, Community Broadband Networks initiative). They were joined by Donna Grambrell (President/CEO Appalachian Community Capital), Tony Hernandez (Director, Dudley Neighbors, Inc.), and Marjorie Kelly (Executive Vice President, The Democracy Initiative)

Kennedy talked about a recent ILSR report showing the variety of responses available to communities and states to protect small business and ensure a more equitable outcome for economic recovery. Christopher talked about the variety of ways local ownership of information infrastructure can help small business weather a pandemic, but also set up communities for success in fostering business and commercial districts that attract talent, capital, and residents for the next decade.

The other panelists touched on models for preserving local business ownership through temporary equity actions via “economic preservation funds,” the outsized impact of the pandemic on minority-owned businesses and how to help, and the formation of community land trusts to combat gentrification and land speculation. 

Watch the recording below.

Posted February 20, 2018 by Christopher Mitchell

When the Eastern Shore of Virginia needed better Internet access, in part to ensure NASA could achieve its mission, Accomack and Northampton counties created the Eastern Shore of Virginia Broadband Authority. Its Executive Director, Robert Bridgham joins us for episode 294 of the Community Broadband Bits podcast.

We talk about why they used an Authority and how it was initially funded with grants that were later repayed because the network was so successful. They also used some community development block grants though the network has since expanded with its own revenues. 

The network both leases lines to independent ISPs and provides services directly. And it is expanding its Fiber-to-the-Home network to more neighborhoods each year in an incremental fashion. Read more about Eastern Shore of Virginia Broadband Authority here.

This show is 22 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Posted February 7, 2018 by Christopher Mitchell

We are checking back in with Ernie Staten, Deputy Director of Public Service in Fairlawn, Ohio now that their muncipal Fiber-to-the-Home (FTTH) network - FairlawnGig - is built out and they are still building the citywide Wi-Fi network that will accompany it. We previously talked with Ernie when the network was being built two years ago in episode 201.

Fairlawn is located near Akron and a city without a municpal electric utility. Though they started expecting to work with a local partner ISP, they quickly decided it would be better to both own and operate the network. 

Though the network is quite young, it has already helped to boost property values and has attracted new businesses. FairlawnGig was also the primary reason one local business expanded in Fairlawn rather than moving to another location. In short, the network has provided a strong, positive impact almost immediately. 

This show is 24 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Posted December 6, 2017 by Lisa Gonzalez

We're continuing the interviews Christopher conducted while at the November Broadband Communities Economic Development Conference in Atlanta; this week, he's talking with Stephen Barraclough, General Manager for Burlington Telecom (BT) in Vermont. Stephen has worked diligently to reinvigorate and preserve the publicly owned network that, regardless of troubles, has been popular with subscribers.

Christopher and Stephen had their conversation prior to the November 27th Burlington City Council meeting when Councilors voted to sell the asset to Schurz Communications and ZRF Partners. The vote came after a long and arduous process that dragged on the community. Details of the agreement were still being negotiated when we published this podcast. Read more about the history of BT here.

Stephen and Christopher talk about what it was like when Stephen took the helm of the network. At the time, there were financial difficulties caused by a prior Mayor’s administration, but the community had come to rely on the fiber optic network and wanted to do what they could to preserve it.

Stephen describes the problems he faced and how they went about restoring the network step by step. He notes that saving BT was a team effort that involved industry colleagues, employees at BT, the city’s leadership, and the community as a whole. Central to their rebirth was self-reflection as an organization and taking control to set themselves apart from the competition. Christopher and Stephen also talk about other issues, such as BT’s low-income program, customer service, and the effort to retain a public interest philosophy under the expectation of privatization. Stephen sees only opportunity for BT and its subscribers as the community moves forward.

This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

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Posted December 4, 2017 by Lisa Gonzalez

As the threat to network neutrality seems imminent, an increasing number of local people are organizing grassroots groups and are looking for the best steps to start local initiatives. When you decide that your community needs to make a change that isn’t happening organically, it’s time to nudge that change along. Starting a grassroots movement with like-minded citizens will help educate the community, build support, and generate ideas as you all consider what is the best solution for your unique situation. We’ve talked with local folks over the years who have shared lessons learned with us and we’ve gathered together some of the best grassroots stories with resources to share. 

Seek Out The Masters 

Of course, there’s nothing better than getting tips from some one who’s already climbed the mountain. John St. Julien from Lafayette passed away in 2016, but his voice and work lives on. We interviewed him in the early days of the Community Broadband Bits podcast for episode 94 in 2014and he had some great advice on engaging other people in the community and keeping the momentum positive.

logo-LPFBanner.png We also obtained permission to archive and preserve some of the writings on the Lafyette Pro Fiber Blog, John’s brainchild he developed as Lafayette struggled against the many challenges by incumbents who wanted to preserve their monopoly.

Hanging’ With Buds

Often it is a mutual and familiar need that brings grassroots organizations together. In North Carolina, NC Hearts Gigabit started as a way to connect to each other when they don’t feel connected to the current political process, want better Internet connectivity in North Carolina, and need to get out from behind a desk. They organize their meetings around lunch and, hey, we all need to eat amiright? Christopher spoke with the people who got the group off the ground, with Economic Development Consultant Christa Wagner Vinson, CEO of Open Broadband Alan Fitzpatrick, and Partner of Broadband Catalysts...

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Posted November 13, 2017 by Staff

This is the transcript for Episode 277 of the Community Broadband Bits podcast. Luis Reyes from Kit Carson Electric Cooperative joins the show to explain how electric cooperatives are solving the digital divide in rural America. Listen to this episode here.

Luis Reyes: People trust co-ops. They trust Electric co-ops. They've been - been around since the mid 30s. I think there was a lot of faith that we could pull this off and make it as reliable as we made the electric system.

Lisa Gonzalez: You're listening to episode 277 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Rural New Mexico has some of the most scenic landscape in the U.S. It also presents some of the most difficult challenges in getting its widely dispersed population connected with high quality connectivity. The Kit Carson Electric Cooperative it's changing the situation in the north central area of the state. For several years now they've been connecting people in the region with fiber to the home improving connectivity for residents, businesses, and local entities. This week we hear more about the project from Luis Reyes CEO of Kit Carson who gives us a history of the project and how high quality Internet access is benefiting the region. Now, here's Christopher and Luis.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell from the Institute for Local Self-Reliance up in Minneapolis, Minnesota. Today I'm speaking with Luis Reyes the CEO of Kit Carson Electric Cooperative. Welcome to the show, Luis.

Luis Reyes: Thanks Chris. I'm happy to talk to you.

Christopher Mitchell: Well I'm excited to talk to you as well. We've we've been covering a lot of the electric cooperatives getting into fiber networks. You've been doing this longer than many. We've interviewed a few others but I think this is incredibly important for rural America. Maybe start by telling us a little bit about Kit Carson. Where are you located and what's the geography around your area?

Luis Reyes: So Chris, Kit Carson is located in north central New Mexico. So Taos being the center of our system. We sit right in the...

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Posted November 1, 2017 by Christopher Mitchell

The Kit Carson Electric Cooperative serves rural north central New Mexico and has been an early investor in a fiber-optic network that has brought high quality Internet service to a state largely stuck with 90's era DSL from incumbent CenturyLink. 

Luis Reyes, CEO of Kit Carson, joins us for episode 277 to discuss how the utility is ensuring its members all have high-quality Internet access available and some of the lessons they have learned in building the network. They have seen population growth and a rise in small businesses, especially people who can work from home. 

One of they key lessons is how to manage sign-ups. They have a significant waiting list, from a combination of greater demand than expected and the challenges of managing the home install process. 

Finally, we talk about how Kit Carson is working with another local cooperative to expand that high-quality access in New Mexico.

Read the transcript for this episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Posted October 5, 2017 by Staff

This is the transcript for episode 273 of the Community Broadband Bits podcast. Grace Simrall and Chris Seidt of Louisville, Kentucky, join the show to discuss how their community is taking advantage of the statewide network KentuckyWired. Listen to this episode here.

 

Grace Simrall: This overbuild has significant access capacity. We designed and built for the future.

Lisa Gonzalez: This is episode 273 of the Community Broadband Bits Podcast from the Institute for Local Self Reliance. I'm Lisa Gonzalez. Louisville, Kentucky is taking advantage of an opportunity to drastically reduce the cost of fiber deployment as the state's KentuckyWired Project routes through the area. In this interview, you'll hear Grace Simrall, and Chris Seidt explain how the city will expand their fiber footprint. They'll describe their plans to use the new resource for municipal facilities, public safety, and smart city applications to improve life for residents, and visitors. Now, here's Christopher with Grace, and Chris talking about what's happening in Louisville.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits Podcast. I'm Chris Mitchell from the Institute for Local Self Reliance up here in Minneapolis, and today I'm speaking with Grace Simrall, the chief of civic innovation and technology for local metropolitan government in Louisville. Welcome to the show.

Grace Simrall: Thank you so much for having me, Chris.

Christopher Mitchell: We're also joined by Chris Seidt, the civic technology manager for the city. Welcome to the show.

Chris Seidt: Thank you so much for having me.

Christopher Mitchell: I think a good place to start would be to just, you know, for people who haven't been there, it's a wonderful place. Grace, maybe you can tell us a little bit more about what people should know about Louisville.

Grace Simrall: Basic fact, we are the largest city in the Commonwealth of Kentucky, our population is about 750,000. We are a combined city, county government. We merged over 12 years ago, and in terms of geographic spread we have roughly under 400 square miles of urban, suburban, and rural all in our combined...

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Posted October 4, 2017 by Christopher Mitchell

Back in June, Louisville had a close call with missing a key opportunity to build municipal fiber to local anchor institutions at a substantially reduced cost. An anti-muni broadband group pushed hard to disrupt the project but city staff educated metro council-members and moved forward with a unanimous vote. 

Louisville Chief of Civic Innovation Grace Simrall and Civic Technology Manager Chris Seidt join us for episode 273 of the Community Broadband Bits podcast to discuss the project and the importance of educating local decision-makers well in advance of they decisions.

We talk about the network extensions Louisville is building to connect key anchor institutions and internal city offices. The network will not only save on connectivity costs by reducing leased lines but also provide increased security and opportunities for efficiency. We also discuss the key points Grace and Chris made to the Metro Council in arguing for this investment. 

Read the transcript of this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

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