Tag: "digital divide"

Posted March 26, 2020 by Katie Kienbaum

Early last month, before the spread of the novel coronavirus turned staying home from a quiet night in into a moral imperative, Christopher traveled to North Carolina to attend the Institute for Emerging Issues Forum at North Carolina State University. While there, he interviewed Leslie Boney, Director of the Institute for Emerging Issues. He also spoke with Darren Smith from Wilson's Gig East Exchange and Ron Townley from the Upper Coastal Plain Council of Governments.

We wanted to share their conversation as a special episode of the "Why NC Broadband Matters" podcast series we've been working on with NC Broadband Matters. The nonprofit organization works to connect communities across North Carolina, bringing high-quality broadband access to residents and businesses.

logo-nc-hearts-gigabit.png Christopher and Leslie discuss the Institute for Emerging Issues, and Leslie describes how they developed the theme of the forum, ReCONNECT. They talk about the importance of not only expanding broadband infrstructure but making sure people and businesses can take advantage of technology. Leslie explains why rural and urban communities rely on eachother and both deserve investment in digital inclusion.

After Leslie leaves, Darren and Ron share what's happening in Wilson and eastern North Carolina. They reflect on their experience at the forum. Darren talks about Wilson's new innovation hub, the Gig East Exchange, and how the city is...

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Posted March 24, 2020 by Katie Kienbaum

Not even a pandemic can stop this week's guest, US Internet CEO Travis Carter, from finding ways to bring better connectivity to his company's subscribers and the community.

For the 400th episode of the Community Broadband Bits podcast, Christopher interviewed Travis (from six feet away) at the US Internet office outside Minneapolis, Minnesota. The pair discuss how the ISP is responding to the crisis, including by limiting home installs and opening up access to its public Wi-Fi network. As people transition to remote work, online education, and digital entertainment, Travis explains how the network is experiencing increased interest from new customers and greater demand from current subscribers.

Christopher and Travis also talk about US Internet's pilot project in low-income housing and how the ISP is trying to determine what barriers prevent households from signing up for the service. Travis describes some of the funding challenges he faces as he expands the network throughout the city and how US Internet differentiates itself in terms of reliability. Before closing the interview, he shares his disappointing experience with mobile connectivity during a big roadtrip he took last summer, arguing that wireless networks can never replace fiber.

Travis was previously a guest on Community Broadband Bits episdoes 359 - An Insider's Perspective on Urban Fiber Deployment, 301 - Wireless and Wired; US Internet Knows Both, and...

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Posted March 19, 2020 by christopher

With everything from shelter-in-place orders to partying on Florida beaches, Internet Service Providers (ISPs) across the country have had to figure out their own responses to Covid-19. We reached out to a mix to get a sense of what they are seeing and how they are adapting.

Some ISPs have cut all installs and have disbanded their offices as much as possible to work remotely and try to prevent spread of the novel coronavirus. Others have detailed new protocols. Almost all are seeing some increases in bandwidth usage. Lots of ISPs have special, temporary offers to get low-income families signed up during this time of need.

Bandwidth Booms

When it comes to usage, we are seeing a lot more activity. We don't have enough evidence to confirm our recent predictions, but things are more or less where we expected. Most networks usually have peak activity in evening prime time hours, and that remains true. The daytime peaks are expanding, but 4K streaming is keeping those evening peaks much larger. 

At Sonic, California's largest independent ISP, they have seen an increase of 25 percent in evening peak, which is remarkable, but well within the capacity of their network to handle it.

In talking to a few fiber and well-regarded fixed wireless ISPs, they are not seeing any signs that their network cannot handle the growing demand. Many have reported that they are performing middle mile...

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Posted February 20, 2020 by lgonzalez

Determining the state of broadband in a local community can be challenging for professional who conduct surveys and develop feasibility studies. Finding out the same information on a state level is an even more complex task. Nevertheless, North Carolina is tackling the job and earlier this month, the N.C. Department of Information Technology (NCDIT) shared data indices that shine a light on the state of broadband access, adoption, and how the digital divide plays out across the state.

It's More than Mapping

In December 2019, we spoke with Jeff Sural, Director of the Broadband Infrastructure Office for the North Carolina Department of Information Technology, who discussed their work in mapping and examining the Office's attempts to gather a more accurate picture of how and where people in the state use and access the Internet.

Listen to them discuss the project here. They talked as part of our special series on North Carolina connectivity that we're creating in collaboration with NC Broadband Matters:

The indices look at county-level data and reveal a variety of factors. Some results are a stark reality that the digital divide has widened as technology in some regions has advanced — such as indicators that show people have only DSL service and no Internet access at all juxtaposed against those communities where a majority of folks subscribe to available fiber optic connectivity.

These indices were designed...

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Posted February 20, 2020 by lgonzalez

In recent months, we’ve been working with nonprofit NC Broadband Matters to shed light on some of the connectivity issues in North Carolina. The group focuses on bringing broadband coverage to local communities for residents and businesses and have asked us to help them develop the series, "Why NC Broadband Matters," which explores broadband and related issues in North Carolina.

Many of the discussions have struck a chord with folks in other states, especially those with rural regions and those that grapple with the digital divide. This week, we’re sharing a bonus episode in addition to our monthly episodes. Why? Because this conversation is interesting, important, and inspiring.

logo-nc-hearts-gigabit.png While he was recently in North Carolina at the Institute for Emerging Issues Forum at North Carolina State, Christopher had the opportunity to sit down with Roberto Gallardo, Ph.D., Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. Roberto has been working with the state’s Department of Information Technology to develop their N.C. Broadband Indices and examine digital inclusion in North Carolina.

Roberto, who has studied the digital divide(s) elsewhere speaks with Christopher about the overlap between availability, adoption, and infrastructure. He and Christopher look at how data can help communities take a targeted approach at developing a unique strategy for closing the digital divide for their...

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Posted February 7, 2020 by lgonzalez

Tribal Technology Assessment: The State of Internet Service on Tribal Lands, a report from the American Indian Policy Institute at Arizona State University (AIPI) provides a detailed examination of broadband access, device use, and uses of the Internet by Tribal peoples on Tribal lands. Authors Brian Howard and Traci Morris completed the 2019 report aiming to develop a closer look at the digital divide and "to create a new baseline for future studies with the expectation of potentially measuring growth in coming years."

The AIPI worked with Tribal leadership and members to design a study that would include the participation of those living on Tribal lands. In addition to providing historical perspective on why the issue of digital inclusion has not been studied adequately, the authors address the multiple facets of the digital divide(s) that Native American peoples who live on Tribal lands face and how the large ISPs have left most behind.

The report explains in detail the survey questions, results, and methodology.

Based on the results of the survey, AIPI provides policy recommendations directed at different public and private sectors. At the foundation of their recommendations is the link between local self-reliance and increased adoption of better connectivity:

There needs to be a new model to address the Digital Divide prevalent in rural and Tribal America. What is needed is a positively related regulatory disruption to find new solutions for community based networks for positive social disruption.

AIPI makes recommendations for Congress, such as:

  • Establish the Office of Native Affairs and Policy as a standalone, independent office at the Federal Communications Commission (FCC) with a permanent annual budget.
  • Establish a Tribal Broadband Fund to support broadband deployment, maintenance, and technical assistance training.

Recommendations for the telecom industry include:

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Posted February 4, 2020 by lgonzalez

On February 3rd, 2020, the FCC opened the 2.5 GHz Rural Tribal Priority Window, a six month period in which federally recognized Tribes or Alaska Native Villages have the opportunity to apply for licenses to unassigned spectrum over their Tribal lands. This week on the podcast, we have two guests from MuralNet — CEO Mariel Triggs and Edyael Casaperalta, Legal Advisor and Policy Strategist. MuralNet, a nonprofit that focuses on helping indigenous people build their own networks, has been working to spread the word about the Rural Tribal Priority Window.

Historically, national Internet access companies have fallen short in bringing their services to people living on tribal lands. A few Tribes have been able to develop their own community networks, but others have found roadblocks when competing with large ISPs for spectrum or for funding. As a result, Tribal communities are some of the least connected in the U.S. Mariel and Edyael discuss how fixed wireless, using the 2.5 Ghz band spectrum is well suited to help solve this persistent problem. They share some of the challenges they’ve faced and offer some tips with deployment and in working to develop policy.

We learn more about the criteria that tribes need to meet in order to apply and how, even if they don’t plan on building their own network, owning access to the spectrum is, nevertheless, empowering. Tribes may not wish to operate a community network, but owning the airwaves above their land gives them some control over how those airwaves are used.

To learn more about the claiming the airwaves over Tribal Land, check out MuralNet’s website here. They're always willing to answer questions and to help with the process.

Legal...

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Posted January 30, 2020 by lgonzalez

As federal, state, and local leaders increasingly recognize the need to make Internet access universal, they are also realizing that adoption is a separate issue. Programs such as the ReConnect and Connect America Funds I and II Auction have helped to expand infrastructure, but even in places where Internet access has been available for years, 100 percent of households do not subscribe. In an effort to better understand digital equity, the House Subcommittee on Communications & Technology of the Committee on Energy and Commerce recently sat down to listen to experts on digital equity. They discussed common misconceptions, hurdles that make wide-scale adoption difficult, and offered policy recommendations to help us achieve digital equity.

Not Only a Rural Problem

Angela Siefer, Executive Director of the National Digital Inclusion Alliance (NDIA) described how her experience as a digital equity warrior has changed from working with people to learn the basics of computer use to the additional problem of helping people get online. Angela's statement addressed some of the most common myths associated with the digital divide that NDIA, through boots-on-the-ground research, has discovered, including:

The digital divide is a rural problem: Census results show that populations in urban areas do not have Internet access subscriptions of any kind; these are often low-income households.

5G will bridge the digital divide: Lack of infrastructure and devices deployed in areas where existing problems with digital inclusion continue with regards to this new technology.

People don't subscribe because they don't think the Internet isn't valuable: Accomplishing day-to-day tasks often require access to the Internet, which is a fact not lost on those who don't subscribe, but the cost is out of reach for many of those same people.

Read Angela's statement here...

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Posted January 28, 2020 by lgonzalez

NextLight, the municipal Fiber-to-the-Home (FTTH) network in Longmont, Colorado, has been serving residents and businesses in the community since 2014 and offers reliable gigabit connectivity at affordable rates. This week, Director of NextLight, Valerie Dodd, is on the show to discuss the past, present, and future of NextLight with Christopher.

NextLight has implemented some special marketing and customer service techniques, which has helped achieve the high take rate that continues to grow. As the network expands to all areas of the city, Longmont has used some creative approaches and contended with a few challenges to connect residents and businesses. Valerie and Christopher talk about some of these decisions and how those choices have panned out.

They also discuss the community's commitment to digital inclusion and how it's paying off in an increasingly diverse and growing city. Valerie describes how her experience with a private sector provider has contributed to NextLight's focus on subscribers and breaks down some of the key differences between a traditional municipal utility, such as an electric service, and broadband service from the city.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the...

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Posted January 27, 2020 by lgonzalez

As we trudge through the snow in Minneapolis, we dream about spring weather and Net Inclusion 2020. It’s one of our favorite annual events and this year folks will gather in Portland, Oregon, to discuss all things digital inclusion. This year, the event is April 7th - 9th.

Learn more and register here.

The annual event, hosted by the National Digital Inclusion Alliance (NDIA), brings together people concerned with digital equity and how to expand it. Policy experts, Internet access providers, and community leaders gather together in order to examine the issue of digital inclusion. Some of the conversations and presentations include:

Local, state and federal policies and policy innovations impacting digital equity

Sources of financial and programmatic support of digital inclusion programs

Digital inclusion best practices from across the country

The first day of the conference will consist of workshop events in the morning hours and site tours in the afternoon. Some of the locations attendees will visit include Free Geek, Open Signal, and the Boys & Girls Club. Wednesday, April 8th, will be dedicated to interactive sessions, as will the morning of April 9th.

Learn more specifics from the schedule here, where you can also check out the growing lost of speakers. Get your tickets before February 8th and receive a discount!

Quick as Lightning

One of the unique features of the Net Inclusion event is the ability for new, creative digital inclusion initiatives to present their ideas at the Lightning Round presentations:

Since our first Net Inclusion in Kansas City in 2016, NDIA has featured Lightning Rounds in plenary sessions as a way to shine a spotlight on dozens of great digital inclusion initiatives, and to encourage peer-to-peer networking among our affiliates and friends. Think of it as a beacon to find the people you’d love to have a hallway conversation with.  

Net Inclusion 2020 will feature four 30-minute Lightning Rounds, accommodating a total of 25 to 30 presentations. Each presenter will get a maximum of four minutes at...

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