This is the transcript for episode 373 of the Community Broadband Bits podcast. In this episode, Christopher speaks with Christy Batts of CDE Lightband about Clarksville, Tennessee's municipal fiber network. Listen to the episode, or read the transcript below.
Christy Batts: When we went in and put in his new phone system and got everything set up for him, his phone traffic more than tripled. What was happening is he was missing these calls. He's now had to hire two additional people to answer the phone, but his business is booming because of it.
Lisa Gonzalez: Welcome to episode 373 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Back in 2013, Christy Batts from CDE Lightband made her first appearance on the podcast to share the story of how Clarksville, Tennessee, chose to invest in a publicly owned fiber optic network. She's back this week to describe upgrades and changes that have kept the network at the top of its game. In addition to innovations in voice and video service, CDE Lightband has partnered with local cooperatives and continues to increase speeds throughout the community. Christopher and his guest talk about the network's new approach to improving subscriber Wi-Fi performance and the ways they plan to bring free Wi-Fi to public spaces in Clarksville. They also talk about how unexpected success has kept the network on sound financial footing that is benefiting the community in ways that aren't broadband related. Now here's Christopher and Christy Batts from CDE Lightband in Clarksville, Tennessee.
Christopher Mitchell: Welcome to another episode of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance up in Minneapolis, Minnesota. Today I'm speaking with one of our guests from our first year doing this program. Christy Batts is the broadband division director at CDE Lightband. That's a municipal electric provider that also does broadband services in Clarksville, Tennessee. Welcome back to the show, Christy.
Christy Batts: Thank you Chris. I'm glad to be back.
Christopher Mitchell: Well, it's been about six years I think, maybe a little bit more than that, and a...Read more