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Feds Are Fed Up With AT&T's Lame Excuse For Abusing E-rate

In late July, the FCC released a Notice of Apparent Liability (NAL) in which it found the telecommunications giant AT&T Southeast liable for a $106,425 forfeiture. The agency also ordered the company to return $63,760 of E-rate funds it described as “improperly disbursed.” AT&T overcharged two school districts in Florida and, in a response released last week, are trying to justify their pilfer by blaming the E-rate rules and the schools themselves, much as a criminal blames victims for being such easy targets.

Funded By Phone Users

E-rate funds are collected as a surcharge on telephone bills; the funds go to schools to help pay for telecommunications costs at schools, including telephone, Internet access, and infrastructure costs like fiber network construction. The amount a school district receives depends on the number of students in the district that qualify for free and reduced lunches; schools with higher numbers of low-income students are reimbursed at a higher rate. Given that many of our schools are funded through property tax rolls, this means that schools in poorer neighborhoods that are more likely to need help with their budgets receive the higher reimbursement rates.

According to the program rules, phone companies and Internet Service Providers (ISPs) that participate are required to offer the “lowest corresponding price” to schools. Providers aren’t permitted to charge rates that exceed the “lowest corresponding price” or bid higher than that price on contracts to serve similarly situated entities if those entities are eligible to receive E-rate funds. School districts do not carry the burden of getting the lowest corresponding price - telephone and Internet access providers are responsible to ensure that they offer the lowest price in exchange for the opportunity to participate in the program. Between July 2012 and June 2015 alone, AT&T received $1.23 billion in E-rate funding nationwide.

Filching In Florida

In Orange County and Dixie County, AT&T charged the districts prices that were 400 percent higher than other phone rates in Florida, claims the FCC. Their investigation focused only on two types of telephone services. The FCC noted that when Florida deregulated phone services in 2011, AT&T “dramatically increase[d] its pricing.” According to the the NAL, the company repeated the pattern between 2012 and 2015. Each year AT&T would file paperwork, falsely claiming they had followed the rules regarding price.

The NAL describes AT&T’s substantial rate increases after 2011 for the two types of phone service. Increases occurred every year and “both Districts paid among the highest rates of all non-residential customers” which contradicts the purpose of the E-rate program. When pressed as to why they increased rates so dramatically:

Indeed, AT&T has not offered any justification for its pricing at all despite requests from the Enforcement Bureau (Bureau). We are left to conclude that AT&T sought to maximize profits at the expense of the Districts and at the expense of the publicly-funded E-rate program. 

This isn’t the first time big telephone providers have been known to push the limits of the rule. Verizon and others have been criticized for similar behavior but this is the first enforcement action for violating the lowest price requirement. Back in 2012, AT&T was caught overcharging schools for telephone service by 325 percent. In 2010, a Detroit Public Schools audit recommended $3 million be recovered from AT&T, in part because the telecom had not provided the lowest corresponding price. There are other reported instances and probably numerous unreported ones.

AT&T's luck appears to have run out, however, because the FCC seems to have had enough of the bad behavior. In calculating the amount of the fine, the FCC focused only on the instances of false reporting and limited the number of years they included. Considering the large sum of money AT&T has taken from the program, and their pattern of misbehavior, the fine could be much higher. For more on how it was calculated, check out the Common Law Monitor

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AT&T Responds

On August 26th, AT&T filed its response to the NAL and posted a blog the same day. The company argued that they charged the school districts higher rates because they chose to receive services on a month-to-month basis rather than via one-year contracts. The FCC disputes that conclusion, determining that the districts inherently requested one-year service as a matter of course.

Charging more for month-to-month contracts is the way telecom businesses typically operate, which gave AT&T an excuse to increase telephone rates by 400 percent. How convenient that school administrators did not feel the need to shout, "We want an annual contract!" at every turn - their mistake.

The FCC also found that AT&T should not have charged such exorbitant rates because of the presence of the state's E-rate Consortium. The Consortium allows schools to band together and negotiate for lower rates. The schools did not belong to the group but, because it reduced possible rates for similarly situated entities that qualify for E-rate, AT&T was not permitted to charge rates higher than those available to those in the consortium. The company argues, again, that the schools wanted month-to-month service, rather than the yearly contracts that are negotiated for consortium members, so the rates did not apply.

AT&T claims that the "lowest corresponding price" rule is not well-defined and blames their decision to apply a price 400 percent higher than acceptable on that ambiguity. 

Solid Track Record

AT&T has proven to be a virtuoso of swindle over the years, typically in the form of shifty rate practices. David Cay Johnston has written about AT&T's stylistic theivery perfectly described by an incident involving his friend Bruce Kushnick:

When he cross-checked his aunt’s telephone bills over the years, he could hardly believe the numbers. His aunt paid $9.51 for her local phone service in 1984. By 2003 her bill had swollen fourfold to $38.90. In the two decades since the breakup of the AT&T monopoly, even after adjusting for inflation, his aunt’s telephone cost $2.30 for each dollar paid in 1984. And that was without any charges for long-distance calls.

Taking advantage of elderly ladies, school budgets, and taxpayers are all in a day's work at AT&T.

North Carolina and Tennessee Lose in 6th Circuit - Community Broadband Bits Podcast 217

It has been several weeks, but Lisa and I wanted to answer any lingering questions people may have about the results of the Sixth Circuit case reviewing the FCC's action to remove state-created barriers to municipal networks. We devoted Community Broadband Bits episode 217 to the case and aftermath.

The Sixth Circuit ruled against the FCC narrowly - finding that while it had no dispute with the FCC's characterization of municipal networks as beneficial, Congress had not given the FCC the power to overrule state management of its subdivisions (cities). As we have often said, restricting local authority in this manner may be stupid, but states are allowed to do stupid things (especially when powerful companies like AT&T and Comcast urge them to).

Lisa and I explore the decision and explain why we are nonetheless glad that FCC Chairman Tom Wheeler and Commissioners Rosenworcel and Clyburn moved on the petitions from Chattanooga and Wilson to remove state barriers to next-generation network investment. We also reference this blog post from Harold Feld, which is a well-done summary of the situation.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Roller Genoa for the music, licensed using Creative Commons. The song is "Safe and Warm in Hunter's Arms."

NYTimes Examines Sixth Circuit Reversal: Potatoes And Pinetops

The Sixth Circuit Court of Appeals issued their order on August 10th supporting the states of Tennessee and North Carolina in their challenge from an FCC decision from February 2015. Both states objected to the FCC’s decision to preempt state laws preventing municipalities from providing fast, affordable, reliable connectivity via municipal Internet networks. The Appellate Court Judges reviewed the legal arguments, the precedent, and the interplay between federal authority and state sovereignty. 

The impact of their ruling will affect more than a few pages in a law school text book. Access to high-quality Internet access positively impacts real people and businesses and, as Cecila Kang captures in her recent article in the New York Times, the people who depend on it fear the outcome if their state legislators take it away.

Family Farm Fear

Kang profiles Vick Family Farms, a family potato farm in Wilson, North Carolina.  The Vick family chose to invest in a processing plant when they learned that Wilson’s Greenlight would provide the necessary connectivity. Greenlight allowed them to increase sales overseas. Now, they may lose that connection:

“We’re very worried because there is no way we could run this equipment on the internet service we used to have, and we can’t imagine the loss we’ll have to the business,” said Charlotte Vick, head of sales for the farm.

As Kang notes in her article, the FCC has no plans to appeal the decision, so battles will resume at the state level. Advocates will need to be twice as vigilant because incumbents - the only ones that come out ahead from this decision - may try to push state legislators for even tougher anti-competitive state barriers.

Pinetops: Poster Child For Good Connectivity

Kang checks in on the small town where Wilson’s Greenlight began offering Fiber-to-the-Home (FTTH) Gigabit service about 14 months ago. Pinetops, a nearby community of about 1,300 people, sought help from Wilson in the hopes that Greenlight would spark economic activity in their struggling community. Centurylink, the incumbent only offered DSL, grossly inadequate for local businesses. 

When Greenlight expanded to Pinetops, the town saw the beginning of a rebirth of sorts. Now the community waits in limbo, wondering what will happen next.

Kang introduces readers to Tina Gomez:

Tina Gomez, a Pinetops resident, quickly saw Greenlight’s benefits. She recently got a telework job with General Electric, which requires reliable high-speed internet service to run a customer service software program. Ms. Gomez, 37, also started online courses in medical billing and coding. Before subscribing to Greenlight, finding telework was a challenge because the existing home internet service was too slow, she said.

Now the political squabble over broadband may hurt her livelihood. Mark Gomez, Ms. Gomez’s husband, said they would move from Pinetops to Wilson when their broadband service was disconnected.

“We can’t stay if the basic services we need aren’t here,” Ms. Gomez said.

Beyond The Courtroom

Executive Director of Next Century Cities Deb Socia summed it up when she told Kang:

“This is about more than North Carolina and Tennessee...We had all looked to the F.C.C. and its attempt to pre-empt those state laws as a way to get affordable and higher-quality broadband to places across the nation that are fighting to serve residents and solve the digital divide.”

Just What is the Internet? Community Broadband Bits Podcast 216

The Internet is one of those things that is right there in front of our face but can be hard to define exactly. Community Broadband Bits Episode 216 answers that question and picks up right where episode 213 left off with Fred Goldstein, Principal of Interisle Consulting Group.

Having already discussed the regulatory decisions that allowed the Internet to flourish, we now focus on what exactly the Internet is (hint, not wires or even physical things) and spend a long time talking about Fred's persuasive argument on how the FCC should have resolved the network neutrality battle.

We also talk about why the Internet should properly be capitalized and why the Internet is neither fast nor slow itself. These are core concepts that anyone who cares about getting Internet policy correct should know -- but far too few do. Not because it is too technical, but because it does require some work to understand. That is why this is such a long conversation - probably our longest to date in over 200 shows.

Read the transcript of this episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 40 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Roller Genoa for the music, licensed using Creative Commons. The song is "Safe and Warm in Hunter's Arms."

Major Media Outlets Cover 6th Circuit Decision Limiting Local Authority

Various Sources, August 10-11, 2016

A circuit court decision this week means the digital divide in Tennessee and North Carolina will be allowed to continue. This week, the 6th Circuit Court of appeals decided to dismiss the FCC's decision to encourage Internet investment by restricting local authority to build competitive Internet networks. In February, ILSR and Next Century Cities filed an Amicus Brief in support of the FCC's position. Here is a selection of media stories which cite ILSR.

MEDIA COVERAGE - "Court of Appeals Overrules FCC Decision"

Cities looking to compete with large Internet providers just suffered a big defeat by Brian Fung: The Washington Post, August 10

There are signs, however, that municipal broadband proponents were anticipating Wednesday's outcome — and are already moving to adapt. One approach? Focus on improving cities' abilities to lay fiber optic cables that then any Internet provider can lease; so far, only one state, Nebraska, has banned this so-called "dark fiber" plan, said Christopher Mitchell, who directs the Institute for Local Self-Reliance's Community Broadband Networks Initiative.

"We're pursuing strategies that are harder for the cable and telephone companies to defeat," said Mitchell.

Circuit court nixes FCC’s effort to overturn North Carolina, Tennessee anti-municipal broadband laws by Sean Buckley: Fierce Telecom, August 10, 2016

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However, pro-municipal broadband groups like the Institute for Local Self-Reliance, which filed an amicus brief in support of the FCC's position, said they are "disappointed that the FCC's efforts to ensure local Internet choice have been struck down.”

Court Deals FCC a Big Blow in Municipal Broadband Ruling by Alex Byers: PoliticoPro August 10, 2016 (subscription needed)

For now, proponents of the FCC’s order said they would work state-by-state to change laws restricting municipal broadband networks. Christopher Mitchell, director of the Institute For Local Self-Reliance’s Community Broadband Networks program, said the FCC order highlighted the issue and inspired other communities. “The FCC may have lost the case but they’ve still done a service for America,” Mitchell said. “In making the decision that was later overturned, they certainly elevated the issue.”

Analysis: The government just lost a big court battle over public Internet service by Brian Fung: Chicago Tribune, August 11, 2016

Congress Should Support Community Broadband Networks, Advocates Say by Sam Gustin: Motherboard Vice, August 11, 2016

“I would love to see renewed enthusiasm around this bill, and I would love to see it pass,” Christopher Mitchell, Director of Community Broadband Networks at the Institute for Local Self-Reliance, told Motherboard. But with Republicans currently in control of both the House and the Senate, Booker’s bill has virtually no chance of becoming law, especially given the tremendous amount of political influence wielded by the likes of Comcast and AT&T, Mitchell said. He warned that even if the legislation moved forward, industry-friendly lawmakers could try to weaken the bill or insert anti-community broadband provisions... “With the GOP in control, Marsha Blackburn would crush this legislation,” Mitchell said. “That’s why she gets more money from the cable and telecom industry than anyone else. She would make sure it doesn’t go anywhere.”

U.S. court rules FCC lacks authority to upend state bans on community-run broadband by Aaron Sankin: Daily Dot, August 11, 2016

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Last year, the FCC made a bold push to let cities and counties around the county make significant investments in their high-speed internet infrastructure. On Wednesday, a trio of federal judges dealt that effort a major setback... “We thank the FCC for working so hard to fight for local authority and we hope that states themselves will recognize the folly of defending big cable and telephone monopolies and remove these barriers to local investment,” Mitchell said in a statement. “Communities desperately need these connections and must be able to decide for themselves how to ensure residents and businesses have high quality Internet access.”

Federal court blocks FCC efforts to protect municipal broadband expansion by Alex Koma: StateScoop, August 11, 2016

Indeed, Chris Mitchell — director of the community broadband initiative for the Institute for Local Self-Reliance — argues that “states have gotten away with pulling a fast one in terms of lying about their intentions,” claiming that the matter isn’t so easily dismissed as a question of federalism. “The challenge is understanding whether these states are regulating their cities or regulating interstate commerce, as the FCC argued, and I think that these states are clearly trying to regulate internet access, as opposed to just what these cities could do,” Mitchell said. “I don’t think the court really got that.”

Next Steps Pondered After Muni Cable Ruling by Gary Arlen: Broadcasting and Cable, August 11, 2016

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"Once there's light shined on those laws, enough state legislators will decide it's time to stand up to the incumbents," said Mark C. Del Bianco, an attorney who represented Next Century Cities and the Institute for Local Self-Reliance, two advocacy groups that supported the efforts of Chattanooga, Tenn., and Wilson, N.C., to build competitive high-speed networks for their citizens."

Court Says FCC Can't Stop States from Blocking City Broadband Efforts by Shirley Siluk: NewsFactor Network August 11, 2016

"We're in a better place now that we had been [before] the FCC order," Mitchell told us today. "More communities have been inspired. We've seen a remarkable increase in the number of municipalities promoting access."

Mitchell said FCC commissioners who supported the order deserve a lot of credit for such developments. Mitchell said that outside of efforts in Tennessee and North Carolina, his organization's work to promote local broadband development will continue uninterrupted.

Photo of the newspaper stack courtesy of Globalimmigrantnews through Wikimedia Commons. 

Press Release: The 6th Circuit Court of Appeals decided to dismiss the FCC's decision to encourage Internet investment in Tennessee and North Carolina

The 6th Circuit Court of Appeals decided to dismiss the FCC's decision to encourage Internet investment in Tennessee and North Carolina

Minneapolis, MN - The 6th Circuit Court of Appeals decided today to dismiss the FCC's February 2015 decision to encourage Internet investment in Tennessee and North Carolina. Tennessee and North Carolina had both restricted local authority to build competitive networks.

"We're disappointed that the FCC's efforts to ensure local Internet choice have been struck down," says Christopher Mitchell with the Institute for Local Self-Reliance. "We thank the FCC for working so hard to fight for local authority and we hope that states themselves will recognize the folly of defending big cable and telephone monopolies and remove these barriers to local investment. Communities desperately need these connections and must be able to decide for themselves how to ensure residents and businesses have high quality Internet access."

ILSR and Next Century Cities filed an Amicus brief in support of the FCC's position. View the Court's Opinion here.

Contact:

Rebecca Toews

rtoews@ILSR.org

612-808-0689

Sixth Circuit Court of Appeals Reverses FCC In Disappointing Ruling

Disappointing news from the U.S. Sixth Circuit Court of Appeals today as the Court chooses to reverse the FCC’s February 2015 preemption order that peeled back restrictive state laws in Tennessee and North Carolina. We have the opinion for you to download and review. You can also view the decision at the Sixth Circuit's website.

We consider the Sixth Circuit’s decision disappointing, incorrect, and we hope the FCC and the cities of Chattanooga and Wilson appeal this decision. Local connectivity and telecommunications should be determined by the people who will be affected by their own decisions, not by officials who are distant, unaware of local matters, and lobbied by rich corporate Internet Service Providers with an interest in limiting competition.

Anti-Monopoly, Pro-Internet Access Groups React

In their statement, Next Century Cities, who joined us in filing an Amicus Brief, said, "Today’s court ruling is a setback in the fight to ensure access to next-generation broadband for more Americans, and Next Century Cities is disappointed by this decision."

The Open Technology Institute (OTI) responded by pointing out that, while the effort to restore local authority has stalled, the FCC's action has focused new attention on the benefits of local publicly owned networks:

“Today’s ruling doesn’t change the fact that these laws were hurting communities in Tennessee and North Carolina. They were written by telecom industry lobbyists to protect incumbents like AT&T and Comcast from competition. Similar laws exist in other states, and they all need to go. State legislatures should repeal these laws and replace them with ones that promote competition and consumer choice.

Although the FCC lost this particular case, the agency’s efforts put a spotlight on these pernicious laws and gave momentum to repeal efforts in statehouses across the country. The case also highlighted the success of locally grown networks, which are typically faster and more affordable than anything offered by private industry. Every community should have the ability to make smart investments in this type of infrastructure.”

Baller, Stokes & Lide, the lead counsel to EPB and Wilson, pointed out that this is only one battle in a war for restoring the rights of communities to pursue their own Internet infrastructure decisions:

“This is a very disappointing decision, but support for local Internet choice is growing rapidly across America, and the fight to preserve, protect, and advance community decision-making will go on,” said Jim Baller. 

The Coalition for Local Internet Choice (CLIC) and Common Cause also released statements that expressed deep disappointment and a resolve to press on to restore local authority. Common Cause Special Advisor Michael Copps, himself a former FCC Commissioner, stated:

"This decision does not benefit our broadband nation. Nor is it a good reading of the law. But if the FCC cannot set aside these bad laws, then the people must. We will redouble our state-by-state efforts to repeal these odious policies.”

FCC Commissioners Also React

Read their statements about the decision that reversed the Commission's action:

To learn more about the decision, check out our prior coverage:

If you really want to understand this issue well, we recommend Harold Feld's discussion of it on the Wetmachine group blog.

More to come. We will comment further as we dig into the Opinion...

Smart FCC Decisions Helped Create the Internet - Community Broadband Bits Podcast 213

We originally planned this episode of the Community Broadband Bits podcast to answer the question of "What is the Internet?" But as we started talking to our guest, Principal of Interisle Consulting Group Fred Goldstein, we quickly realized we first had to dig into a little bit of history.

This is not the story of how the Department of Defense and university researchers created the ArpaNet. We are focused on the Federal Communications Commission (FCC) and telephone companies and how the FCC's Computer Inquiries allowed the Internet to thrive.

Fred lived it and offers a passionate retelling of key events, motivations, and more. This conversation is setting the stage for a future show - later this month - focused on answering the original question: "Just what, exactly, is the Internet?" And we'll also talk about network neutrality and other hot topics in answering it. But for now, we hope you enjoy this show. We went a bit long and it is a bit technical in places, but we think the history is important and a reminder of how good government policy can lead to great outcomes.

Read the transcript of this episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 35 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Roller Genoa for the music, licensed using Creative Commons. The song is "Safe and Warm in Hunter's Arms."

Greenlight Upgrades Pinetops, North Carolina, With FTTH

In April, Wilson’s, municipal fiber network, Greenlight, expanded to pass every home in neighboring rural Pinetops. How is it going? Acting Town Manager, Brenda Harrell said, “We just love it!”

No Longer Out of Reach

Pinetops is about a 20 minute drive due east from Greenlight’s operations center, but more importantly, it is in another county entirely. Wilson serves six neighboring counties with its municipal electric services. Turning on internet service in Pinetops was an easy reach for Wilson, where fiber was being deployed as part of an automated meter infrastructure project.

Back in February 2015, the FCC preempted a North Carolina state law, known as H129, that prohibited Wilson from serving any residents outside of Wilson County. The preemption allowed Wilson to finish the project it had to suspend when H129 became law. In addition to the benefits of automated metering, Pinetops now experiences a higher quality of life with fast, affordable, reliable Internet access.

Greenlight To The Present

For Pinetops, bringing fiber services to its residents and small businesses was like snapping it from the late 1980s into the 21st century. Pinetops is a community with about 600 homes all located within one square mile. It is by all signs rural, surrounded by huge open fields of sweet potatoes, tobacco and soy plants. The average median income is $26,333; according to the census bureau, 30 percent of its residents live below the poverty line. Local officials, say that the community was desperately underserved with unreliable DSL service or dialup before Greenlight came to town. Thanks to Wilson, even the local Piggly Wiggly market has fiber-optic Internet from Greenlight.

Looking Ahead

The community is excited for its future. After watching a video of how quickly video homework can be uploaded on a Gigabit connection (8 seconds) versus DSL (2 hours and 59 minutes), the new Town Manager, Lorenzo Carmon, was full of ideas. Pinetops, with median homes valued around $78,000 and the option of Gigabit speeds (1,000 Megabits per second), could offer low cost affordable housing to professionals now living in Greenville, a nearby university community full of doctors, students, digital artists and knowledge workers.

 “If the private sector is not providing the services, the government has to step in,” said Pinetops new Town Manager, Lorenzo Carmon. “The internet is just like electricity. You can’t live without it.”  

TN Study Suggests Stamping Out State Barriers

The results of a statewide Tennessee survey on residential and business connectivity are in and they ain't pretty. Thirteen percent of the state - more than 834,000 people - don’t have access to 25 Megabits per second (Mbps) download and 3 Mbps upload, which is the FCC's definition of broadband. Authors of the study make a number of recommendations, the first of which is removing state barriers that stifle Internet infrastructure investment.

"...A More Open Regulatory Environment"

The study, commissioned by the state’s Department of Economic and Community Development (TNECD) earlier this year, includes feedback from more than 23,000 households and businesses. 

From page 13 of the report:

The State of Tennessee could consider lifting administrative burdens and restrictions to broadband infrastructure investment to fostering a more open regulatory environment. 

In the report, the authors provide detailed reasoning for why the state should embrace an open regulatory environment to encourage competition. They note that state barriers impact electric cooperatives, municipalities that operate electric utilities and cannot expand beyond their own service areas, and municipalities that do not operate electric utilities but can only build telecommunications infrastructure in unserved areas with a private partner.

The FCC came to the same conclusion in February 2015 and rolled back Tennessee state laws in order to encourage competition. Tennessee is leading the charge against the FCC's decision with North Carolina (even though NC's Attorney General criticized the law). The parties have filed briefs, attorneys have presented oral arguments, and now the Sixth Circuit Court of Appeals is considering the case.

The report goes on to recommend other policies, including dig-once, smart conduit rules, and one-touch make ready. Some of these policies have been challenged in other states by the big incumbents, such as the AT&T fight in Louisville against one-touch make ready. It’s no secret that Governor Bill Haslam has been content to let these same corporate gigantaurs effectively run the show in his state for some time now. 

Business Critical

Beyond recommendations, findings from the study were also revealing. The press release from the TNECD stated that the study shows fast, affordable, reliable connectivity is especially important to Tennessee’s businesses:

Businesses participating in the assessment reported broadband enabled 43 percent of all net new jobs and 66 percent of revenues. In addition, 34 percent of businesses classified broadband as essential to selecting their location, and 56 percent noted that it was essential to remain in their location. Sixteen percent of economic development agencies reported that businesses frequently chose not to locate in an area due to insufficient broadband. (emphasis ours)

Both business and residential participants cited reliability as the most important factor to them when analyzing their connectivity. Businesses also considered upload speed critical to their use of the Internet.

Urban vs Rural

While the survey determined that 13 percent of people in the state don’t have access to 25 Mbps / 3 Mbps, the “vast majority” were rural folks. According to the survey, 98 percent of urban participants DO have access. Those would include people who live in places such as Chattanooga, Pulaski, and Clarksville - all towns with municipal networks.

The survey found a correlation between access to the Internet and a number of factors, four of which were the most prevalent:

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  • The economic status of the community 
  • Number of ISPs (level of competition)
  • Type of connection
  • Population density 

Removing state regulatory barriers would allow a number of these rural areas to partner with municipalities that have already invested in Internet infrastructure. Nowhere else is this situation more apparent than in Bradley County. Cleveland Utilities (CU), the electric, water, and sewer provider in the county would like to partner with nearby Chattanooga EPB Fiber Optics to bring fast affordable, reliable connectivity to customers but state law forbids it. Bradley County and a number of other rural communities have appealed to state lawmakers because it is a matter of economic urgency and educational necessity for their children. They are still waiting.

Bills to eliminate the state barriers have been introduced but while the number of State Legislators supporting them has increased, the movement does not have the force to restore local authority...yet.

Break Down The Barriers 

Haslam referred to his administration’s report as “a starting point” and TNED Commissioner Randy Boyd cautioned that, “Not every option included in the report may be the answer for Tennessee, nor is there one simple solution.” 

It must be hard to hold the line as expert opinion and evidence chip away at the flawed logic behind Tennessee's state barriers. It's becoming increasingly apparent that the laws do not benefit the people of Tennessee; they are in place strictly for the big cable companies and telcos that operate there.

For the full report, visit the TNECD website.